Ratings based on 59 Verified Reviews

4.2 out of 5
80% of guests recommend
4.4 Room cleanliness
4.3 Service & staff
4.4 Room comfort
4.3 Hotel condition
Expedia Verified Reviews
3 out of 5
Recommended
for Everyone
by A verified traveler from Darwin

Really interesting part of Zhengzhou

Posted Mar 1, 2017
Pros: Spacious room, helpful staff, good location.
Cons: An English language movie channel would be a great option.
Location: Fantastic parks and walking options.
Hotel in a nice spot, close to different food options including western fast food. Really nice walk around the parks of convention centre, quite a beautiful area. Hotel is comfortable, a little traffic noise but not too much. They also have an excellent buffet option at the hotel.
5 out of 5
by A verified traveler

Posted Jan 31, 2017 on Hotels
good service and exec floor
5 out of 5
by Nathan from Canada

Successful Anniversary

Posted May 7, 2016 on Hotels
loved it
5 out of 5
by stephen from Vancouver

Good solid hotel

Posted Jan 28, 2016 on Hotels
good hotel and highly recommend it
Comment from Hotel Management
Feb 19, 2016
"Thank you for choosing to stay at Novotel Zhengzhou Convention Centre and for your continued support to Accor hotels. We are delighted to hear that you were satisfied with our hotel. Thank you so much again and we hope to be able to welcome you back here again for your next trip in Zhengzhou. "
4 out of 5
by JAVIER from MONTEVIDEO

Novotel

Posted Sep 13, 2015 on Hotels
It was a nice hotel.
4 out of 5
by A verified traveler

good

Posted Sep 7, 2015 on Hotels
good
5 out of 5
by Yannan from San Jose

New, clean rooms at great location

Posted Aug 25, 2015 on Hotels
Very nice rooms, new and spacious. Great location, close to CBD, exhibition center and local amenities. Will stay here again.
2 out of 5
by A verified traveler from Ottawa, Canada

3 star hotel

Posted Jun 21, 2015
While the room was comfortable, I found the inconsistency of the overall hotel to be unacceptable. In my first room, which they had me move out of for no apparent reason, the power plugs did not work. They repaired them. The coffee service was not refreshed and no amount of contacting front desk resolved the issue. My second room was smaller and there also the plugs did not work. I asked to have them repaired but that never happened. The food in the restaurant was highly overpriced, inconsistent in content and bland. The service in the restaurant was good. I've stayed in many hotels in Asia and this was below my expectations.
3 out of 5
by A verified traveler

This traveler left a rating score only Posted Jun 18, 2015 on Hotels
3 out of 5
Recommended
for Everyone
by A verified traveler from Israel

Poor English speakers, lack of communication

Posted Jun 17, 2015
Pros: outside view
Cons: maintenance of the WC
Location: There is nothing much to do near by
No one can speak even fair english, and so you quit many of your plans.