Ratings based on 21 Verified Reviews

They paid and stayed. We double-checked.
3.7 out of 5
86% of guests recommend
3.8 Room cleanliness
4.0 Service & staff
3.7 Room comfort
3.4 Hotel condition
They paid and stayed.
We double-checked.
5 out of 5
for Everyone
by A verified traveler from 神奈川県平塚市


Posted Mar 25, 2015
Pros: 同上
Cons: ・風呂にカーテンが無いので、バスルームの床が水浸しになる。是非、風呂の横にカーテンを付けてほしい。 ・冷蔵庫で氷を作れなく、いちいち氷を持ってきてもらうのが面倒でした。
Location: 日本料理店はメリディアンホテルの6階に有る「曙」がお薦めです。 店の雰囲気が良く、味も鄭州一番と思います。 SOFITELにも日本料理店が欲しいですね。
18階に宿泊しましたが、リニューアルされて、廊下から部屋の全てが近代的で綺麗でした。 風呂とシャワー室の両方が有り、毎日好きな方を使用できます。 ベッドも枕も快適な硬さで、気持ちよく寝る事ができました。。
4 out of 5
by A verified traveler from Singapore

Nice but does not have close amenities.

Posted Aug 8, 2014
Pros: The hotel staff
Cons: Provide free transport to town centre
Location: Massage.
The hotel staffs of all levels are courteous and polite. Stay is comfortable when you see smiling faces whenever I am in and out of the hotel. Does not really enjoyed becasue of the on going renovation inside the hotel and the surrounding. Diffcult to find local delicacies as the nearest is at least a 10 minutes walk. I generally rate it as 7 where 10 is excellent.
5 out of 5
for Business Travelers
by A verified traveler

נהדר נהדר

Posted Mar 14, 2014 on Hotels
העובדים נהדרים השירות בזמן כדאי תמיד לבקר במלון ההסעה של המלון מפוארת ואישית מומלץ מאוד
Comment from Hotel Management
Jun 7, 2014 by Susan Sun, Hotel Management
We very much appreciate your comments regarding your stay at the Sofitel Zhengzhou and we hope your next visit will be as pleasant as the previous one.
5 out of 5
for Business Travelers
by John from Detroit

Oasis of luxury in Zhengzhou

Posted Oct 12, 2013 on Hotels
Absolutely perfect hotel and many English TV channels which helps when you are on a long trip in China
5 out of 5
for Families
by H from Beijing

City hotel Zhangzhou

Posted Oct 10, 2013
Pros: rondel type open area inside the hotel, the braekfast quality and food vararity
Cons: no
Location: City center of Zhangzhou
outside hotel apperance nothing special - but inside an enormous glass roof covered rondel, an open space area with breakfast area, piano, fountains, shops etc, phantastic ambient/atmospere. Very spacious suites, comfortable beds. Hotel staff very fast/helpfull, English speaking Enormeous breakfast of best European quality, enormeous vararity in food, seldom eat so well in China..... If you have seen the rondel you will not stay in your room anyway - good place to spend some time and forget the outside world.
1 out of 5
by Tong from HK


Posted Aug 15, 2013 on Hotels
原本是訂了king size bed單床房, 到check in時說酒店正在裝修, 單床房只有吸煙間, 無奈接受了雙床的twin room, 前台說會提供水果作補償, 結果到check out都沒有收到. 另外, 更可怕的是, 酒店作裝修翻新, 於日間進行工程, 噪音是非常正常及可以理解, 但入住當晚, 裝修師傅竟然於早上4:30於敲鑿外牆, 維持了最少20分鐘, 吵醒了, 打電話到前台投訴, 酒店職員才去制止. 以Sofitel, 5星的級數, 鄭州數一數二的價錢, 竟然會有如此的管理, 實在不能接受. 是次入住經歷令人十分失望!!
4 out of 5
for Business Travelers
by A verified traveler

Good, not great

Posted Aug 5, 2013 on Hotels
Service was good. The room looked worn, they were refurbishing while we were there, so that should be solved soon. Breakfast is not great - the food is ok but the layout is bad. The food is not grouped by cuisine, it's just randomly scattered around.
5 out of 5
by Matthew from Seattle

Picking up son at school

Posted Jun 24, 2013 on Hotels
Hotel was fine. Staff very helpful. Steam room was wonderful. Took hotel trip to Shoalin temple which was great.
4 out of 5
by 自由客 from 香港

Posted Jun 12, 2013 on Hotels
3 out of 5
for Business Travelers
by Marco Polo from Silicon Valley

Good service but needs a serious remodel

Posted May 13, 2013 on Hotels
Service was great and the room was sufficient (for central China). However, the gym is a bad joke and the pool is not suitable for laps and the water has a pleasant green tint. The hallway carpeting is shabby in the common areas and needs replacement. The 2nd floor Chinese restaurant was good. If the gym/pool is your priority, consider the Crowne Plaza next door or buy a one day pass there.