Ratings based on 150 Verified Reviews

4.4 out of 5
84% of guests recommend
4.6 Room cleanliness
4.5 Service & staff
4.5 Room comfort
4.3 Hotel condition
Expedia Verified Reviews
5 out of 5
Recommended
for Everyone
by A verified traveler from Toronto, Ontario

Great as always!

Posted Dec 17, 2017
One of my favorite hotels ever. Great staff, food and facilities. The rooms are luxurious and I always feel at home
Comment from Hotel Management
Feb 5, 2018 by SLDA, Hotel Management
Dear Guest,Thank you for choosing to stay with us. I am glad you enjoyed our facilities and services and had a pleasant stay at our hotel. Also, thank you again for your good words, we will continue to do so and delight each guest. I look forward to welcoming you back to the hotel in the near future.
5 out of 5
by PONG-IN

Posted Oct 25, 2017 on Hotels
Comment from Hotel Management
Nov 2, 2017
Dear Guest,Thank you for choosing to stay with us. I am glad you enjoyed our facilities and services and had a pleasant stay at our hotel. Also, thank you again for your good words, we will continue to do so and delight each guest. I look forward to welcoming you back to the hotel in the near future.
4 out of 5
Recommended
for Everyone
by A verified traveler from Melbourne, Australia

Located in city center, close to all amenities

Posted Oct 8, 2017 on Wotif
Hotel property is well maintained, close to all amenities, staff are friendly and helpful, clean and comfortable room, the Japanese and Chinese restaurants offer good selection of food and wine
Comment from Hotel Management
Nov 2, 2017 by SLDA, Hotel Management
Dear Guest,Thank you for choosing to stay with us. I am glad you enjoyed our facilities and services and had a pleasant stay at our hotel. Also, thank you again for your good words, we will continue to do so and delight each guest. I look forward to welcoming you back to the hotel in the near future.
4 out of 5
by ong

Fabulous stay at fabulous hotel

Posted Oct 5, 2017 on Hotels
You can never go wrong by staying at Shanghai Hotel chain. Breakfast buffet is good with huge spread
Comment from Hotel Management
Nov 2, 2017
Dear Guest,Thank you for choosing to stay with us. I am glad you enjoyed our facilities and services and had a pleasant stay at our hotel. Also, thank you again for your good words, we will continue to do so and delight each guest. I look forward to welcoming you back to the hotel in the near future.
5 out of 5
Recommended
for Everyone
by A verified traveler from Toronto

Good location, friendly and professional staff.

Posted Sep 14, 2017
It was my first time visiting Dalian. Before I went , I had read lots of reviews of different hotels. And I decided to stay in Shangri La. Not disappointed, love this city. For sure I will come back again .
Comment from Hotel Management
Sep 19, 2017 by Helen Qu, Hotel Management
Dear Guest, Thank you for choosing to stay with us. I am glad you enjoyed our facilities and services and had a pleasant stay at our hotel. Also, thank you again for your good words, we will continue to do so and delight each guest. I look forward to welcoming you back to the hotel in the near future.
4 out of 5
Recommended
for Business Travelers
by A verified traveler from Rickmansworth

Good hotel near the convention centre

Posted Jul 2, 2017 on Ebookers
Pros: Helpfulness of staff
Location: 20 minute walk to the convention centre, in a developing part of Dalian
A good Shangri La hotel - all as expected. Comfortable room, but be aware of potential smoking rooms. Decent faclities
Comment from Hotel Management
Jul 10, 2017 by Helen Qu, Hotel Management
Dear Guest, Thank you for choosing to stay with us. I am glad you enjoyed our facilities and services and had a pleasant stay at our hotel. Also, thank you again for your good words, we will continue to do so and delight each guest. I look forward to welcoming you back to the hotel in the near future.
4 out of 5
by WARREN

Good locations

Posted Jun 10, 2017 on Hotels
Very pleasant
Comment from Hotel Management
Jun 16, 2017
Dear Guest, Thank you for choosing to stay with us. I am glad you enjoyed our facilities and services and had a pleasant stay at our hotel. Also, thank you again for your good words, we will continue to do so and delight each guest. I look forward to welcoming you back to the hotel in the near future.
5 out of 5
Recommended
for Everyone
by A verified traveler from Los Angeles

Great place to stay.

Posted May 19, 2017
Absolutely no complaints. Very attentive and helpful front desk staff. Always available and happy to assist.
Comment from Hotel Management
Jun 16, 2017 by Helen, Hotel Management
Dear Guest, Thank you for choosing to stay with us. I am glad you enjoyed our facilities and services and had a pleasant stay at our hotel. Also, thank you again for your good words, we will continue to do so and delight each guest. I look forward to welcoming you back to the hotel in the near future.
3 out of 5
by WARREN

Centrally located

Posted Apr 5, 2017 on Hotels
Pretty ok but the service from the front desk and the restaurant need further improvement. Message so are not communicated Abd the breakfast was bad. The waitresses are not courteous.
5 out of 5
by Yuan

great hotel

Posted Mar 24, 2017 on Hotels
Very comfortable room, cleaners is top one. front desk is very handy, and door man was very willing to help out with our heavy luggage.