Ratings based on 405 Verified Reviews

4.3 out of 5
92% of guests recommend
4.5 Room cleanliness
4.3 Service & staff
4.4 Room comfort
4.2 Hotel condition
Expedia Verified Reviews
5 out of 5
Recommended
for Everyone
by A verified traveler

Posted Dec 12, 2017
spacious room, comfortable bed and amazing breakfast
5 out of 5
Recommended
for Families
by A verified traveler from Singapore

Great hotel with excellent staff services

Posted Nov 30, 2017
Pros: Location
Cons: Breakfast is disappointing, and not value-for-money.
Location: Hotel is located between 2 MRT stations, and 2 bus-stops. Several 24hr convenience stalls and other amenities (eatery, massage, Watsons,etc) around.
Interesting to see staff performs multi-task - First as the door man, then the bell boy, and also room service. Great Location with comfortable rooms. Suitable for family with the large room.
Comment from Hotel Management
Dec 14, 2017 by Fanny, Hotel Management
Thank you for spend your valuable time to have the comment,and we will pay attention to our breakfast service,and looking forward to serving you again.
5 out of 5
Recommended
for Everyone
by A verified traveler

Would definitely stay here again

Posted Oct 23, 2017
Friendly staff, extremely helpful with were to go and how to get there.
Comment from Hotel Management
Dec 14, 2017 by Fanny, Hotel Management
Thank you to spend your valuable time to have the comment with us ,we look forward to serving you again in the future.
5 out of 5
by Giacinto

This traveler left a rating score only Posted Oct 16, 2017 on Hotels
4 out of 5
Recommended
for Everyone
by A verified traveler from Sydney, Australia

Spacious room for its price

Posted Oct 14, 2017
I'd stayed in this hotel a few time because the spacious room attracted me. Staffs are friendly & helpful. Recently I discovered that the price of their restaurant is well below the cost of regular hotel of its rank. For Taiwan$ 350, you can buy yourself an excellent buffet dinner in a nice atmospheres restaurant. Metro is in a walkable distance. If I only stayed in Taipei, not traveling to other cities, I usually like to stay in this hotel.
5 out of 5
by A verified traveler from Honolulu

Wonderful hotel

Posted Oct 12, 2017
Pros: The help I personally received was just superb. I am hard of hearing and the staff helped me make calls and needed arrangements for me.
Cons: There were glitches, but if I had known about money exchange limitations of $50 and not smaller US dollar bills accepted, it would have helped.
Location: Eating and shopping at convenient stores - Family Mart and 7 Eleven were great. No actual "shopping" in the area; plenty of eating places.
Amenities were great; the hotel staff were so very gracious and helpful. If you like to shop, the hotel area is not for you. It's mainly a business district, and has lots of places to eat and their Family Mark and 7 Eleven were every where and so very convenient and inexpensive. The subway and bus lines were in walking distance to the hotel.
5 out of 5
by Charlene

Posted Aug 12, 2017 on Hotels
Comment from Hotel Management
Aug 21, 2017
Thank you for staying at the Capital Hotel, looking forward to your next stay, thank you
4 out of 5
Recommended
for Everyone
by A verified traveler

Great hotel conveniently located

Posted Jul 24, 2017
Had a great stay at this hotel early July. Everything was great. Bus stop is around the corner, including for going to the airport. Between two metro stations that can reach the Songsan airport.
Comment from Hotel Management
Aug 1, 2017 by OTA, Hotel Management
Thank you for choosing Capital Hotel. We really appreciate your precious advice, and we are always innovating for a better service. Hope to see you again
5 out of 5
by Shaw Fen

Posted Jul 10, 2017 on Hotels
It is a nice hotel with a great value . I have enjoyed my stay each time when I visit Taipei during the past 7 years . The only thing I wish they can improve is the restaurant food and service . The staffs are mostly unprofessional and very rude !!!
Comment from Hotel Management
Jul 17, 2017
Thank you for choosing Capital Hotel. We really appreciate your precious advice, and we are always innovating for a better service. Hope to see you again
4 out of 5
by daniel

Posted May 10, 2017 on Hotels
Comment from Hotel Management
Jun 16, 2017
Thank you for staying at the Capital Hotel, looking forward to your next stay, thank you