Ratings based on 161 Verified Reviews

3.8 out of 5
82% of guests recommend
3.8 Room cleanliness
3.7 Service & staff
3.9 Room comfort
3.7 Hotel condition
Expedia Verified Reviews
4 out of 5
by A verified traveler

A novelty for sure!

Posted Apr 30, 2017 on Hotels
Sato Castle was amazing! Less than 5 minutes walk from the metro and so comfortable, such a novelty to stay in a themed room. This hotel is obviously designed for people who own cars though because there is a carport included in your room. Although it is a little far from the centre of Taipei city, it's great for a fun short stay in the city.
Comment from Hotel Management
May 11, 2017 by Jenny Lin, Hotel Management
Thank you for choosing sato castle hotel. We will provide better service and looking forward to seeing you again.
4 out of 5
by A verified traveler

Awesome room/service, bad smell

Posted Apr 7, 2017 on Hotels
We got the "Walk on a Cloud" room. It was exactly like the photo, very easy to find, had an awesome jacuzzi with lights, breakfast was yummy, and had many options for new movies on the TV. The only bad thing was the smell. The room smelled of cigarettes and my clothes/bag wreaked of smoke for a while after our stay!
Comment from Hotel Management
Apr 13, 2017
親愛的貴賓您好: 感謝您的寶貴建議,很高興我們的主題房型跟服務能得到您的青睞,也非常抱歉讓您有如此的遺憾,我們將加強客房清潔標準,期待您的再次光臨~
5 out of 5
by Hung Soon

Amazing Motel, worth to stay

Posted Mar 13, 2017 on Hotels
It was amazing and very friendly staff. I will definitely come back again.
Comment from Hotel Management
Mar 15, 2017
Thank you for choosing sato castle hotel. We will provide better service and looking forward to seeing you again.
5 out of 5
by A verified traveler

Posted Mar 5, 2017 on Hotels
Comment from Hotel Management
Mar 9, 2017 by General Manager, Hotel Management
親愛的貴賓您好: 感謝您給予我們為您服務的機會,期待您的再次光臨~
4 out of 5
by Alvin

Interesting deco

Posted Jan 25, 2017 on Hotels
Room is decent but slot machine is missing when I choose e Las Vegas room. Has slight cigarette smell.
4 out of 5
Recommended
for Everyone
by A verified traveler from hong kong

nice hotel with good service, special theme

Posted Dec 7, 2016
Pros: special theme, quick check in & check out
Cons: breakfast buffet & noise-resistant
special theme for all rooms, room smaller than i expected, good television while taking bath and massage bath sink, quick check in & check out, poor noise resistant and heard the car & neighbour room noise, disappointed with the breakfast buffet
5 out of 5
Recommended
for Everyone
by A verified traveler

Very entertaining stay!

Posted Dec 1, 2016
We got a Picasso/abstract art themed room that was really fun to explore. Came with a bright red hot tub with disco lights, which I was not expecting. Good value for the novelty, but we only stayed there for one night because Shilin isn't close to that many things. Very helpful staff helped us to check in our luggage the night before we checked in.
Comment from Hotel Management
Dec 1, 2016 by sato castle hotel, Hotel Management
Thank you for choosing sato castle hotel. We will provide better service and looking forward to seeing you again.
4 out of 5
by A verified traveler

Comfortable room

Posted Sep 26, 2016 on Hotels
The stay was amazing as the room has different theme and it gave you a different feeling from other ordinary hotel. You could enjoy a Jacuzzi dip in the room after a long day with selection of tv shows.
Comment from Hotel Management
Sep 29, 2016 by General Manager, Hotel Management
親愛的貴賓您好: 感謝您的寶貴建議,很高興我們的主題房型跟服務能得到您的青睞,期待您的再次光臨~
5 out of 5
by yu pui from hong kong

great for couple

Posted May 15, 2016 on Hotels
a fascinating hotel for couples, you know what I mean, travelers won't regret having a fun night there. But location is quite far from other Taipei tourist spot, spending 1 night is fine but need to find another hotel in town center for the remaining of trip
4 out of 5
by Wang from Singapore

Experience with Sato

Posted Apr 27, 2016 on Hotels
Room environment was great and spacious. However, some staff was very impatient and unfriendly. Only 2 theme were given to us on the day.
Comment from Hotel Management
May 13, 2016 by Jenny Lin, Hotel Management
亲爱的贵宾您好: 感谢您给予我们为您服务的机会,很高兴我们的主题房型能得到您的青睐,非常抱歉造成您的困扰,本馆所有房型皆为主题式客房,每间房型风格设计摆设都不同,若您订房时没有在订单上的注明指定安排房型,实际入住房型将以入住当日现场房况随机安排,又因恰逢您入住当日客房都已经客满,诸如此类的意外造成我们之间的遗憾,敬请您多多见谅~