Ratings based on 792 Verified Reviews

4.5 out of 5
94% of guests recommend
4.6 Room cleanliness
4.6 Service & staff
4.4 Room comfort
4.4 Hotel condition
Expedia Verified Reviews
5 out of 5
Recommended
for Everyone
by A verified traveler

Posted Nov 7, 2017
The hotel staff are very helpful! The check in, anwser questions, calling taxis, and check out are all smooth.
Comment from Hotel Management
Nov 8, 2017 by Sales Supervisor , Hotel Management
Dear Valued Guest, Thank you for staying at The Riviera Hotel. Your review is appreciated. Many thanks for taking the time to let us know about your positive experiences at our Hotel. It is our honor to receive your compliments. We look forward to welcoming you again soon. Best regards, The Riviera hotel
5 out of 5
Recommended
for Everyone
by A verified traveler from Toronto, Canada

Excellent Service

Posted Nov 7, 2017
Location of the hotel is good and convenient. Breakfast is nice. Staff are polite and helpful. Highly recomended.
Comment from Hotel Management
Nov 8, 2017 by Sales Supervisor , Hotel Management
Dear Valued Guest, Thank you for choosing The Riviera Hotel for your recent stay in Taipei. Many thanks for taking the time to let us know about your positive experiences at our Hotel. Thank you once again for your kind words. We are looking forward to serving you for your next trip at The Riviera Hotel. Best regards, The Riviera hotel
5 out of 5
Recommended
for Everyone
by A verified traveler from Canada

Very nice hotel just out of downtown area

Posted Oct 30, 2017
Everything very nice, staff great and helpful, room very comfortable. Transit near by, DaLong street market, Confusious temple close as is a food street. All handy and so is bus to/from airport at good price ! Will return !
Comment from Hotel Management
Nov 1, 2017 by Sales Supervisor , Hotel Management
Dear Valued Guest, Thank you for staying at The Riviera Hotel. Your review is appreciated. Many thanks for taking the time to let us know about your positive experiences at our Hotel. It is our honor to receive your compliments. We look forward to welcoming you again soon. Best regards, The Riviera hotel
4 out of 5
Recommended
for Everyone
by A verified traveler from San Francisco

Mom and daughter traveler

Posted Sep 1, 2017
Pros: The staff, room is spacious, the toilet.
Cons: hotel shuttle can be more frequent other than only on Friday, Saturday & Sunday to the main attractions.
Location: It is about 10 minutes walk to the Yuanshan MRT station, a family mart close by also a store sells location breakfast almost next to the hotel.
The hotel staffs are very helpful, special thanks to Claire and Marco. The garden room on the 7th floor is very beautiful and peaceful. The beds are very comfortable. Roof top has a good view of the city and the Grand hotel. Only at my last day, they were remodeling the 7th floor, it was a little bit noise and dusty. Overall , we had a wonderful time staying at this hotel.
Comment from Hotel Management
Sep 8, 2017 by Sales Supervisor , Hotel Management
Dear Valued Guest, Thank you for staying at The Riviera Hotel. Your review is appreciated. Many thanks for taking the time to let us know about your positive experiences at our Hotel. It is our honor to receive your compliments. We look forward to welcoming you again soon. Best regards, The Riviera hotel
5 out of 5
Recommended
for Everyone
by A verified traveler

Nice clean hotel ...

Posted Aug 31, 2017 on Orbitz
Very nice hotel good location too ... I will pick it again for my next visit to Taiwan... 100% recommended... very clean and very nice staff too ... 5 stars for me !!!
Comment from Hotel Management
Sep 8, 2017 by Sales Supervisor, Hotel Management
Dear Valued Guest, Thank you for staying at The Riviera Hotel. Your review is appreciated. Many thanks for taking the time to let us know about your positive experiences at our Hotel. It is our honor to receive your compliments. We look forward to welcoming you again soon. Best regards, The Riviera hotel
5 out of 5
Recommended
for Everyone
by A verified traveler

The staff was extremely helpful and friendly.

Posted Aug 23, 2017
Pros: The staff was extremely helpful and friendly.
The staff was extremely helpful and friendly. We arrived early and the were able to check us into our room right away. The room was spacious, very clean and had great amenities. I would definitely stay here again!
Comment from Hotel Management
Aug 24, 2017 by Sales Supervisor , Hotel Management
Dear Valued Guest, Thank you for staying at The Riviera Hotel. Your review is appreciated. Many thanks for taking the time to let us know about your positive experiences at our Hotel. It is our honor to receive your compliments. We look forward to welcoming you again soon. Best regards, The Riviera hotel
4 out of 5
by A verified traveler

Posted Aug 22, 2017 on Hotels
Comment from Hotel Management
Aug 24, 2017
Dear Valued Guest, Thank you for staying at The Riviera Hotel. Many thanks for taking the time to let us know about your positive experiences at our Hotel. We look forward to welcoming you again soon. Best regards,
5 out of 5
Recommended
for Everyone
by A verified traveler from san diego

Excellent customer service.

Posted Aug 17, 2017
Great customer service, rooms are huge and clean, full breakfast buffet, and ok gym. The price just right. We enjoyed our stay.
Comment from Hotel Management
Aug 22, 2017 by sales manager, Hotel Management
Dear Valued Guest, Thank you for staying at The Riviera Hotel. Your review is appreciated. Many thanks for taking the time to let us know about your positive experiences at our Hotel. It is our honor to receive your compliments. We look forward to welcoming you again soon. Best regards, The Riviera hotel
5 out of 5
Recommended
for Everyone
by A verified traveler

Lovely rooms, great breakfast and fabulous staff.

Posted Jul 20, 2017
The hotel is very accommodating. The staff is wonderful and so helpful. The breakfast is great as well.
Comment from Hotel Management
Aug 7, 2017 by The Riviera hotel , Hotel Management
Dear Valued Guest, Thank you for choosing The Riviera Hotel for your recent stay in Taipei. Many thanks for taking the time to let us know about your positive experiences at our Hotel. We are looking forward to serving you for your next trip at The Riviera Hotel. Best regards, The Riviera hotel
5 out of 5
Recommended
for Everyone
by A verified traveler from Australia

Fantastic hospitality!!

Posted Jul 15, 2017 on Lastminute
The staff couldn't do enough to accommodate us when we arrived on an early flight and allowed us to check out late when we requested as we had a late flight the next day. Fantastic customer service all round! Thank you Riviera Hotel!
Comment from Hotel Management
Aug 5, 2017 by The Riviera Hotel, Hotel Management
Dear Valued Guest, Thank you for choosing The Riviera Hotel for your recent stay in Taipei. Many thanks for taking the time to let us know about your positive experiences at our Hotel. We are looking forward to serving you for your next trip at The Riviera Hotel. Best regards, The Riviera Hotel