Thank you so much for your wonderful review! We are thrilled to hear that you enjoyed your stay with us and found our team to be friendly and helpful. It's great to know that you appreciated the cleanliness of our hotel and rooms, as well as the value we offer.Your kind words motivate us to continue providing the best experience for our guests. We look forward to welcoming you back to Holiday Inn in the future!

Hi Pamela,Thank you for taking the time to share your experiences while staying with us at Holiday Inn Express & Suites, Zion, IL. I will be sure to share your comments with the team!We appreciate you choosing to stay with us and look forward to seeing you again soon!

Thank you for taking the time to share your experiences while staying with us at Holiday Inn Express & Suites, Zion, IL. Your input is important to us as it provides valuable feedback that we use to improve our overall services and guest relations.I will be sure to share your comments with the team!We appreciate you choosing to stay with us and look forward to seeing you again soon!

Thank you for taking the time to share your experiences while staying with us at Holiday Inn Express & Suites, Zion, IL. Your input is important to us as it provides valuable feedback that we use to improve our overall services and guest relations.I will be sure to share your comments with the team!We appreciate you choosing to stay with us and look forward to seeing you again soon!

Thank you for taking the time to share your experiences while staying with us at Holiday Inn Express & Suites, Zion, IL. Your input is important to us as it provides valuable feedback that we use to improve our overall services and guest relations.I will be sure to share your comments with the team!We appreciate you choosing to stay with us and look forward to seeing you again soon!

Thank you for taking the time to share your experiences while staying with us at Holiday Inn Express & Suites, Zion, IL. Your input is important to us as it provides valuable feedback that we use to improve our overall services and guest relations.I will be sure to share your comments with the team!We appreciate you choosing to stay with us and look forward to seeing you again soon!

We appreciate the feedback and will use it to fine tune our operations in the hope that upon your next visit we can exceed your expectations.

Thank you for your valuable feedback. We will use this to fine tune our operations and feedback to IHG corporate.

Thank you for taking the time to share your experiences while staying with us at Holiday Inn Express & Suites, Zion, IL. Your input is important to us as it provides valuable feedback that we use to improve our overall services and guest relations.I will be sure to share your comments with the team!We appreciate you choosing to stay with us and look forward to seeing you again soon!

Thank you for valued feedback.

thanks for the review, we will keep our effort in making your stay comfortable

thanks for sharing a review

thanks for sharing the review, we will try to make progress of it

thanks for sharing a review

Thank you so much for taking the time to leave this wonderful 5-star review! We are thrilled to hear that you had such a great experience during your stay at the Holiday Inn Express and Suites. Our team works hard to provide exceptional service, and it's always rewarding to know that our guests feel at home and appreciate the amenities we offer. We can't wait to welcome you back on your next visit, and we're here to ensure you have another memorable stay. Thank you for choosing us!

We're genuinely sorry to hear about your disappointing experience during your recent stay at Holiday Inn Express and Suites. We take your feedback seriously, and we would like to apologize for falling short of your expectations. We're committed to providing our guests with a comfortable and enjoyable stay, and it's clear we didn't meet that standard in your case.Your feedback is valuable to us, and we'll be taking immediate steps to address the issues you've raised. We're continuously working to improve our services and facilities, and your comments will help us make necessary changes.We understand your frustration, and we hope you might consider giving us another chance in the future. We'd love the opportunity to provide you with a better experience and the high-quality service we aim to deliver. If you do decide to return, please don't hesitate to reach out to us directly so we can ensure your stay is exceptional.Thank you for sharing your concerns, and we appreciate your feedback as it helps us strive for excellence.

Thank you for taking the time to share your feedback about your recent stay at Zion Inn and Suites. We genuinely appreciate your input, as it helps us continually improve our services.We apologize for any inconvenience you experienced with the deposit requirement. We understand that 250 may seem high, and we will review our policies to ensure they align with our guests' expectations. Please be assured that we will consider your comments when making necessary adjustments.Your feedback is valuable to us, and we hope to have the opportunity to serve you better in the future. If you decide to return, please feel free to reach out to our team for any special requests or assistance you may need during your stay.Thank you once again for your review.

We greatly appreciate your feedback on your recent visit to Zion Inn and Suites. We are pleased to hear that you found our property clean and enjoyed the variety offered at our breakfast bar.However, we sincerely apologize for any difficulties you encountered during the check-in process. This is not the experience we aim to provide our guests, and we take your comments seriously. We will investigate the check-in issue to prevent any future occurrences and ensure a smoother arrival experience for all our guests.Your satisfaction is our top priority, and we hope that your next visit with us will reflect the high standard of service we strive to provide. Please do not hesitate to reach out to us directly for any further assistance or to discuss your concerns in more detail.Thank you for choosing Zion Inn and Suites, and we look forward to the opportunity to serve you better in the future.

Thank you for choosing Zion Inn and Suites for your recent stay during what must have been a challenging time. We are honored to have had the opportunity to host you, especially as a long-time resident returning to the area.We appreciate your kind words regarding our efforts to remodel our facility, and we're delighted to hear that you loved your stay. Our team is committed to providing exceptional service, even during the early morning hours when you required assistance. Your feedback is greatly appreciated, and we are pleased to learn that you enjoyed the new features and amenities in your room.We regret that the soundproofing did not fully meet your expectations, and we apologize for any inconvenience caused by the neighboring guest. We are continually working to enhance our facilities and services, and we will use your feedback to improve in this area.It was a pleasure to accommodate you, and we hope to have the opportunity to welcome you back to Zion Inn and Suites should your future plans bring you to the area. Please feel free to reach out to us directly if there's anything we can do to make your next stay even more comfortable.Thank you for your valuable feedback and for choosing to stay with us.

Thank you for taking the time to share your feedback regarding your recent stay at Zion Inn and Suites. We appreciate your observations about our ongoing remodeling efforts as we transition to a chain hotel.We are delighted to hear that you found your stay to be clean and pleasant. Our team is dedicated to maintaining a high standard of cleanliness and ensuring our guests have a comfortable and enjoyable experience during their stay.As we make the transition to a chain hotel, we are committed to enhancing our services and facilities further to meet the expectations of our valued guests. Your positive comments inspire and motivate us to continue these improvements.We hope to have the opportunity to welcome you back in the future to experience the full benefits of our transformation. If you have any specific suggestions or requests for your next visit, please do not hesitate to share them with us.Thank you for choosing Zion Inn and Suites and for your valuable feedback.

Thank you for your feedback. Please mention in the comments regarding the issues you have faced so that we could rectify them for your upcoming stay at our property.

Thank you so much for your fantastic 10 out of 10 rating! We're delighted to hear that you had a superb experience at Holiday Inn Express and Suites. Providing exceptional service and a memorable stay is our top priority, and we're thrilled that we could meet and even exceed your expectations.Your feedback means a lot to us, and it motivates our team to continue delivering outstanding service. We hope to welcome you back on your next trip, and if you have any specific preferences or requests for your future stay, please don't hesitate to let us know. We look forward to hosting you again, and thank you for choosing us for your accommodations.

We sincerely appreciate your feedback regarding your recent stay at Zion Inn and Suites during our remodeling phase. We understand the importance of minimizing inconvenience to our guests during such times.We are pleased to hear that our staff's efforts were successful in making your stay as comfortable as possible. However, we understand your concern about the breakfast options. We apologize for any inconvenience you experienced in this regard. Your feedback is valuable to us, and we will consider it as we work to improve and enhance our offerings.As our remodeling efforts continue, we will also explore ways to provide a healthier breakfast for our guests. We aim to meet and exceed your expectations in every aspect of your stay.Thank you for choosing Zion Inn and Suites, and we hope to have the opportunity to welcome you back in the future with improved amenities.

Thank you for taking the time to share your feedback about your recent stay at Zion Inn and Suites. We are delighted to hear that your overall stay was good and that you found our rooms up to your expectations.We regret that you were not informed about the ongoing reconstruction of the hotel in advance. We apologize for any inconvenience this may have caused, and we appreciate your understanding in this matter.It's wonderful to know that our dedicated staff made you feel comfortable during your stay. Your comfort and satisfaction are our top priorities, and your kind words will surely motivate our team to continue providing exceptional service.Thank you for choosing Zion Inn and Suites, and we look forward to the opportunity to welcome you back in the future. If you have any specific requests or preferences for your next stay, please feel free to let us know.

Thank you

Thank you for taking time out for your feedback we appreciate

Thank you for your feedback. Apologies for the inconvenience this has caused you. We are working tirelessly to complete renovation. I hope we would be able to host you in the future.

Thank you for choosing to stay with us. We look forward to serving your again.

Thank you for sharing your feedback about your recent stay at Zion Inn and Suites. We take all reviews seriously, and your input is valuable to us.We are sorry to hear that your experience did not meet your expectations and that you rated us with 2 out of 5 stars. We would greatly appreciate any additional details you can provide about your stay, as this will help us to better understand your concerns and make the necessary improvements.Our goal is to provide our guests with a comfortable and enjoyable experience, and we regret that we fell short during your visit. Please rest assured that we will use your feedback to address any issues and make the necessary changes to enhance our services.We hope that you will consider giving us another opportunity to serve you in the future. If you do choose to stay with us again, please feel free to reach out to us directly to discuss any specific requests or concerns you may have.Thank you for choosing Zion Inn and Suites, and we appreciate your feedback.

Thank you for choosing to stay with us. I am glad I was able to host you here. Look forward to seeing you again soon.

Thank you for choosing to stay with us. We appreciate your business and loyalty. We look forward to host you soon.

Thank you for your feedback. We have taken immediate action to investigate and find appropriate solution.

I understand your concern. All booking partners and IHG website has information about ongoing construction. I have taken immediate action to ensure information is updated. We would be opening as Holiday Inn in few weeks and would like an opportunity to host you again soon.

I apologies for the experience. All information on website and OTA partners has been updated. We would like to host you in the future when we start fully operational pool under IHG.

Thank you for choosing to stay with us.

Thank you for the feedback. We are working to address the situation.

I appreciate your feedback. We are working tirelessly to update and open as Holiday Inn in few weeks. I hope we are able to host you in near future.

I would like to apologize for the inconvenience. We are working to open the hotel under IHG brand. All websites have updated information about ongoing constructions. I have chased our OTA partners to ensure this is the case. We hope to host you in the future once we are fully operational Holiday Inn,

Thank you for rating us.

Thank you for highlighting this. I have taken immediate action to make sure all OTA partners and IHG website have updated information. We hope to host you in the future.

We sincerely apologize for the inconvenience caused by the ongoing renovation at our hotel. We understand that you were not informed about the construction prior to your stay, and we deeply regret any confusion caused. We are currently utilizing the available downstairs rooms while construction is underway, but we acknowledge that it can still be disruptive. Regarding the breakfast, we apologize if it did not meet your expectations. We appreciate your feedback and will take it into account for future improvements. We apologize for any miscommunication or perceived indifference from our staff. We hope you reconsider and give us another opportunity to provide you with a better experience in the future.Thank you

We deeply apologize for the inconvenience caused by the ongoing construction at our hotel. We regret that there was dust and some services were unavailable during your stay. We sincerely apologize for the intrusion into your room and the lack of proper communication from our staff. This incident is highly unacceptable, and we are taking immediate action to address this issue with our team. We understand your decision to check out early and assure you that we will work diligently to prevent such incidents in the future. We appreciate your feedback and hope you reconsider giving us another chance to provide you with a better experience.Thank you

We apologize for the inconvenience caused by the ongoing construction at our hotel. We regret that the information regarding the renovation was not clearly communicated on our website. We understand your disappointment with the unavailability of certain amenities such as the pool and a full breakfast. We appreciate your kind words about our polite staff and assure you that we will work on improving our communication to ensure a better experience for our guests. Thank you for your feedback, and we hope to have the opportunity to serve you better in the future.Thank you

We apologize for the inconvenience caused by the ongoing renovation at our hotel. We regret that the lack of information regarding the renovation and the unavailability of amenities such as the pool, hot tub, and breakfast room was not clearly communicated. We appreciate your feedback and will take it into consideration to improve our communication to guests. We are glad to hear that your room was clean and newly remodeled. We apologize for any inconvenience caused and hope to have the opportunity to provide you with a better experience in the future.Thank you

We sincerely apologize for the inconvenience caused by the undisclosed deposit and the disruptive construction mess during your stay. We understand your frustration and acknowledge that this falls short of our standards. We apologize for any inconvenience caused by the lack of transparency in our booking process. Your feedback is valuable to us, and we will take it into consideration to improve our communication with guests. We apologize for your negative experience and hope you would reconsider giving us another chance to provide you with a better stay in the future.

Thank you

Dear Suzanna,Thank you for sharing your feedback regarding your recent stay at our hotel. We apologize for any inconvenience caused during your stay, and we want to take the opportunity to clarify our current status.We are currently in the renovation phase and have implemented certain temporary measures to ensure our guests can continue to stay with us. This includes only offering a grab-and-go breakfast to our guests. We understand that this may not be up to your expectations, and we apologize for any disappointment caused.Please note that we will be fully transitioning to a Holiday Inn hotel in May 2023, and we will be offering full services and amenities at that time, including breakfast options, swimming pool temperature control and towel quality, and coffee service. We apologize for any inconvenience caused due to the limitations of our current renovation phase.We are sorry to hear that you were not satisfied with the pool temperature and lighting during your stay. We will take note of your feedback and ensure that we address these issues. Regarding the towels and breakfast, we apologize that they did not meet your expectations, and we will make the necessary improvements to ensure our guests receive the highest level of service.We appreciate your feedback, and we hope that you will consider staying with us again in the future to experience our upgraded amenities and services.If you have any further questions or concerns, please do not hesitate to contact us.Best regards,Sia