Hôtel correct et personnel sympathique
mais rapport qualité prix pas au rdv : pas de refrigerateur dans la chambre, piscine froide, mal insonorise, climatisation bruyante
Comment from Hotel Management
Sep 13, 2016 by General Manager, Hotel Management
Dear Valued Guest,
Thank you so much for staying with us and I'm sorry that the pool was cold. We keep the pool at room temperature which is standard in mostly all hotels except those with heated pools. I apologize that it was too cold, we don't often get that complaint but we appreciate you pointing it out. As for the fridge we do have requests for those and therefore have a few extra on hand for those who ask for them as it is not standard in all rooms for our hotel. We would've loved to make sure we met all your needs but I'm not sure if you notified the front desk because we can't fix what we don't know. Regardless I am sorry. Hopefully we can get a second shot at making it right the next time you're in town. Travel safe and have a wonderful day.
Holiday Inn Express & Suites Kanab