Ratings based on 790 Verified Reviews

4.3 out of 5
94% of guests recommend
4.5 Room cleanliness
4.4 Service & staff
4.4 Room comfort
4.4 Hotel condition
Expedia Verified Reviews
5 out of 5
Recommended
for Everyone
by A verified traveler from Calgary, Canada

A Beautiful Stay

Posted Jan 11, 2017
Pros: Clean room and pool and fitness area, Open layout in the room (had a pull out couch), spacious for our family,
Cons: Nothing
I was greeted by a really nice and welcoming staff, was booked effortlessly and was so surprised by the clean, room. The pool and fitness room were also spotless! The cost was comparable with other hotels in the area and now that we have stayed there, we would absolutely stay there over other hotels. We usually travel to Arizona through Las Vegas, but now that we know that Kanab has this hotel, we would consider our travel route to include this hotel as our enjoyable pit stop.
5 out of 5
Recommended
for Everyone
by A verified traveler from London, Ontario

Great spot to stop!

Posted Jan 10, 2017
Pros: Comfort, décor, cleanliness, amenities, location, continental breakfast.
Location: More of a 'stopover' than a destination. Not a lot of restaurants, but close enough to Zion National Park to make a good resting place.
Had a great stay here en route to do some hiking in Zion National Park (about an hour's drive from the trails). Cool decorations with a funky southwestern flair. Friendly staff, clean and very comfortable room (no fridge). Excellent continental breakfast. As far as a specific customer service experience, we were very grateful for the staff's above-and-beyond assistance. We accidentally double booked a room (I used the Expedia app and it didn't appear to be successful; my husband booked on his laptop successfully. Turns out the app reservation had worked and we were double booked and charged twice). The day after we'd checked out and discovered the double charge, I called Expedia to sort it out. The CSR told me it was a non-refundable reservation, so no dice.. But then offered to call the hotel and see if they'd refund it on their end. The staff member on duty called the hotel manager at their personal residence to request permission to do this, and the manager agreed. This was exceptionally kind on the hotel's part, and as if we needed another reason to stay there again, that will definitely make us go back!
5 out of 5
Recommended
for Everyone
by A verified traveler

Each stay has been nice

Posted Dec 27, 2016
I've stayed here several times and it has always been great. The staff is great. Very friendly and helpful. We had problems with the TV in the room and they moved us to another room quickly and made sure everything was okay.
5 out of 5
Recommended
for Everyone
by A verified traveler from California,US

A very clean, comfortable hotel.

Posted Dec 2, 2016
Pros: Everything. They even had warm, chocolate cookies and coffee available when we checked in!
Cons: The one thing all American hotels could do - put small containers of half and half with the room coffee. I don't put chemicals in my coffee!
Location: It's in a beautiful area of Utah, surrounded by red mountain scenery, close to Zion National Park and other Utah parks.
The Holiday Inn Express is an excellent hotel. We particularly liked the breakfast area which is open all day with coffee available in a relaxing area with TV.
3 out of 5
Recommended
for Everyone
by A verified traveler from San Jose

Convenient location for visiting Zion

Posted Nov 30, 2016
We stayed there to visit Zion & north rim of Grand Canyon .Both amazing visits
5 out of 5
by A verified traveler

Posted Nov 28, 2016 on Hotels
Comment from Hotel Management
Dec 1, 2016 by General Manager, Hotel Management
Dear Valued Guest, Thank you so much for staying with us. Please come and see us again in the near future. Best Regards, William Afeaki General Manager Holiday Inn Express & Suites Kanab
5 out of 5
by A verified traveler

Posted Nov 21, 2016 on Hotels
Very nice stay
Comment from Hotel Management
Dec 1, 2016 by General Manager, Hotel Management
Dear Valued Guest, Thank you so much for staying with us. Safe travels and come and see us again. Best Regards, William Afeaki Holiday Inn Express & Suites Kanab
5 out of 5
by A verified traveler

This traveler left a rating score only Posted Nov 19, 2016 on Hotels
4 out of 5
by A verified traveler

This traveler left a rating score only Posted Nov 14, 2016 on Hotels
5 out of 5
Recommended
for Everyone
by A verified traveler from SLC UTAH

perfection...great staff

Posted Nov 12, 2016 on Orbitz
Location: loved dennys wigwam and houstons restaurant...great tourist things to do
it was emaculately clean, felt brand new, well taken care of