Ratings based on 140 Verified Reviews

4.5 out of 5
96% of guests recommend
4.7 Room cleanliness
4.6 Service & staff
4.4 Room comfort
4.6 Hotel condition
Expedia Verified Reviews
4 out of 5
Recommended
for Everyone
by A verified traveler

Posted Dec 28, 2016
Nice hotel, I would recommend to a friend. The breakfast was OK - the eggs looked a bit plastic and the potatoes tasteless. I guess this is what you should expect when the breakfast is included in the room rate. For us, it would be great if they would provide room rates with and with/out breakfast. Unfortunately the differential between the two rates would likely be very very small. I guess you do get what you pay for.
Comment from Hotel Management
Jan 11, 2017 by Nila, Hotel Management
Thank you for taking the time to give us feedback about your stay. We value all of our guests and their experiences. I am pleased to know that you enjoyed your time here and enjoyed the hotel. I am sorry the breakfast was not to your liking. We look forward to hosting you when you return to the Zion National Park area. Kind Regards, Nila N. Front Desk Manager
5 out of 5
Recommended
for Everyone
by A verified traveler

Very Nice; Great Location

Posted Dec 26, 2016
Pros: Location and quality. Great breakfast. Lots of choices
Location: Zion
Amazing; great views. Good place to see after visiting grand canyon
Comment from Hotel Management
Dec 26, 2016 by Kimberlee W., Hotel Management
Thank you for your fantastic review! I'm very glad that you enjoyed our views, breakfast, and location! I hope to have you as our guest again in the future! Kind regards, Kimberlee W. General Manager
4 out of 5
Recommended
for Everyone
by A verified traveler

Posted Dec 12, 2016
Great and friendly staff! And a Keurig in the room!
Comment from Hotel Management
Dec 15, 2016 by Nila, Hotel Management
Dear AJ, Thank you for the kind words about our property and staff. I am glad to hear that you had a wonderful time here and look forward to seeing you in the future. Kind Regards, Nila N. Front Desk Manager
3 out of 5
by A verified traveler from menlo park

Super friendly staff. Small rooms.

Posted Nov 28, 2016
The breakfast staff were super nice, as were the front desk receptionists. The rooms (we had 2), smelled overly perfumed. Very good housekeeping lost and found - we forgot two items which they found and returned to us. Pancake machine at breakfast was fun to use but made leathery pancakes. Rooms were small.
Comment from Hotel Management
Nov 28, 2016 by Kimberlee W., Hotel Management
Dear travels a lot, Thank you for having chosen to stay with us at the Holiday Inn Express on your visit to Zion national park! I'm so glad to hear that you enjoyed your stay and that you were treated with warm hospitality from our front desk, breakfast, and housekeeping team members! I do genuinely appreciate all of your kind words. I hope that you will choose to stay with us again! Kind regards, Kimberlee W. General Manager
5 out of 5
Recommended
for Everyone
by A verified traveler

Great hotel close to shuttle

Posted Nov 27, 2016
Hotel is about 1.6 miles away from the visitor center where you can take the shuttle to the various stops within the Zion National park. If you are not an early morning riser, this hotel is walking distance from the springdale shuttle that takes you inside the park. Hotel has a fridge and microwave which is great! The hot tub and fireplace outdoor are also pretty awesome. There r fresh cookies afternoon and the breakfast is also included. Pretty good American breakfast :) Would definitely stay here again.
Comment from Hotel Management
Dec 5, 2016 by Nila, Hotel Management
I thank you for the wonderful compliments about our hotel. I am pleased to hear that you were able to enjoy so much of what we have to offer, not only at our property but, in the town of Springdale as well as in Zion National Park. We look forward to having you as our guest during future trips to the area. Kind Regards, Nila N. Front Desk Manager
5 out of 5
Recommended
for Everyone
by A verified traveler from Orange County, CA

Wonderful hotel!

Posted Nov 24, 2016
We really enjoyed our stay at Holiday Inn during our visit to Zion. Very friendly staff, great breakfast buffet and comfortable room. Will definitely stay there again!
Comment from Hotel Management
Dec 5, 2016 by Nila, Hotel Management
Thank you for taking the time to let us know how much you enjoyed your stay with us. I am glad to hear that you were treated with kindness and felt comfortable in your room. We look forward to hosting you during future stays. Kind Regards, Nila N. Front Desk Manager
5 out of 5
Recommended
for Everyone
by A verified traveler from ma

Posted Nov 17, 2016
Staff was really kind and helpful. Location and views perfect.
Comment from Hotel Management
Dec 8, 2016 by Nila, Hotel Management
I am pleased to know that you were well taken care of during your stay with us. Thank you for the kind words about our staff and the property. We look forward to seeing you in the future! Kind Regards, Nila N. Front Desk Manager
5 out of 5
Recommended
for Everyone
by A verified traveler from Phoeniz

Nice hotel

Posted Nov 9, 2016
Pros: Modern hotel with friendly staff and all the comfort one would expect
Cons: There is nothing I didn't like about this hotel
Location: Shuttle and Walking distance to downtown and close to Zion NP
Greeted by friendly staff and check in was fast and efficient. Modern very nice room with comfortable bed and multiple pillows to chose from for the right comfort. Grounds had a big fire pit and accommodated many people to converse with and share their experiences about Zion, a very nice time. The included breakfast had eggs and sausage, pancakes and French toast, bagels and toast and of course cereals and fruit, my dad enjoyed the coffee. Close to downtown Springdale and Zion NP. All the amenities that one would want from a Holiday Inn.
Comment from Hotel Management
Dec 8, 2016 by Nila, Hotel Management
Dear Andrew, I would like to thank you for all the wonderful things that you stated here about our hotel. I am pleased to hear that our staff were able to help you with a speedy and smooth transition from the trip into town to the comfort of your room. We strive to help our guests feel as at home as one can away from their actual home. I am glad that you were able to experience so many of the things we have to offer, such as the fire pit, breakfast and comfort. I am happy that your father enjoyed the coffee as well. We look forwards to seeing you on any future trips to the area. Kind Regards, Nila N. Front Desk Manager
5 out of 5
Recommended
for Everyone
by A verified traveler from US

Posted Nov 2, 2016
Good location. awesome breakfast, lots of healthy options. They even have a gas fire pit.
Comment from Hotel Management
Dec 8, 2016 by Nila, Hotel Management
Dear Abbie, Thank you for taking the time to give us a great review! We appreciate our guests and all the feedback they give us. I am pleased to hear that you had a wonderful breakfast and had a chance to enjoy the fire ring out back. Kind Regards, Nila N. Front Desk Manager
4 out of 5
Recommended
for Everyone
by A verified traveler

Posted Nov 1, 2016
Room was smaller than I expected, but adequate for 1 person.
Comment from Hotel Management
Dec 8, 2016 by Nila, Hotel Management
Dear Billy, Thank you for the feedback on your stay here at the Holiday Inn Express/Springdale UT. I am happy to hear that the room was sufficient for your needs. Kind Regards, Nila N. Front Desk Manager