Ratings based on 421 Verified Reviews

4.6 out of 5
96% of guests recommend
4.7 Room cleanliness
4.6 Service & staff
4.5 Room comfort
4.7 Hotel condition
Expedia Verified Reviews
5 out of 5
Recommended
for Everyone
by A verified traveler from Dallas

Springdale, Utah-Zion NP access

Posted Mar 21, 2017
Typical clean, comfortable HIE room, but facility is generally great. Lovely deck and fire pit in back with view. Easy access to park shuttle.
Comment from Hotel Management
Mar 25, 2017 by Nila, Hotel Management
Dear Jackie, Thank you for taking the time to let us know what you enjoyed about your stay with us. I am glad to hear that you were able to enjoy the deck, fire, views and room. We look forward to hosting you when you return to the area. Kind Regards, Nila N. Front Office Manager
5 out of 5
Recommended
for Everyone
by A verified traveler

Great value in a beautiful setting

Posted Mar 21, 2017
The unusual thing about this hotel is that it has a pool that is at the back backing onto the cliffs of the Zion valley. The quality of the hotel services is excellent.
Comment from Hotel Management
Mar 25, 2017 by Nila, Hotel Management
Thank you for taking the time to let us know what you liked about the property and your stay. I am happy that you were able to enjoy the view from the pool area, it is definitely not something you see everywhere. I am pleased that the service was to your liking. We look forward to enjoying you as our guest on future trips to the Zion National Park area. Kind Regards, Nila N. Front Office Manager
5 out of 5
Recommended
for Everyone
by A verified traveler

Posted Mar 20, 2017
Pros: pool, fire pits, breakfast
Cons: room layout to get more space in closet/bathroom area
Great place fto stay when going to Zion National Park. Atmosphere is very pleasant and relaxing.
Comment from Hotel Management
Mar 25, 2017 by Nila, Hotel Management
Thank you for taking the time to let us know about your stay at the Holiday Inn Express Zion National Park. I am happy to hear that you enjoyed many of our amenities. I am sorry to hear that you found the bathroom and closet space smaller then you would like. I am glad that you found it relaxing to stay here. Again thank you for your feedback. We value every one of our guests and their experiences with us. We look forward to hosting you in the future. Kind Regards, Nila N. Front Office Manager
5 out of 5
Recommended
for Everyone
by A verified traveler

Very close to Zion National Park

Posted Feb 28, 2017
The best location to Zion National park and super clean. Staffs are very friendly and breakfast is the best. I would love to come back again in this hotel. Definitely recommend to everyone who wants to go to Zion National park 😉
Comment from Hotel Management
Feb 28, 2017 by Nila, Hotel Management
Thank you for such kind words about your stay with us. I am pleased to hear that you were met with welcoming attitudes and thoroughly enjoyed our breakfast. We are always doing our best to help all of our guests to feel as much at home as they can while away from home. We look forward to hosting you when you return to the area and look forward to meeting your friends that you send our way! Kind Regards, Nila N. Front Office Manager
5 out of 5
Recommended
for Everyone
by A verified traveler from Northern Utah

Great Weekend Getaway!

Posted Feb 22, 2017
Pros: Everything.
Cons: The only complaint we had was the weather, and the hotel staff had nothing to do with that.
Location: See above...enjoyed all of our activities.
Really enjoyed our stay. Breakfasts were great and I appreciated the variety each morning. Enjoyed the fact that guests were expected to take some items with them for later consumption in their day. Hotel was close to Zion Park as well as other activities such as golf, shopping, etc.
Comment from Hotel Management
Feb 24, 2017 by Nila, Hotel Management
Thank you for telling us the pros and cons of your stay. I am pleased to hear that you were able to enjoy so many things in spite of the poor weather. I am happy that you found the breakfast to your liking along with all of the activities that you listed. We look forward to hosting you in the future, when the weather is better! Kind Regards, Nila N. Front Office Manager
4 out of 5
Recommended
for Everyone
by A verified traveler from utah

Awesome staff

Posted Feb 21, 2017
Love the location, and the giant hot tub and great breakfast.
Comment from Hotel Management
Feb 21, 2017 by Kimberlee W., Hotel Management
Thank you for your review! We're so glad that you enjoyed your stay with us. Thanks for your kind words about our staff, our breakfast, and all! Warm regards, Kimberlee W. General Manager
5 out of 5
Recommended
for Everyone
by A verified traveler

Close to Zion National Park

Posted Feb 16, 2017
We came in late at midnight but we were accommodated very well. The room is okay and the hotel is very nice. Breakfast is free and the food is really good. The hotel is close to the park. I would recommend this hotel to my friends and we would definitely come back.
Comment from Hotel Management
Feb 19, 2017 by Nila, Hotel Management
Dear Armi, Thank you for staying with us and taking the time to complete this review. I am very pleased that your experience here was a wonderful one. I am happy to know that the staff were helpful, that you enjoyed the hotel and all we have to offer and that you really enjoyed breakfast options. We look forward to having you as our guest on any future trips to the Zion National Park area. Kind Regards, Nila N. Front Office Manager
4 out of 5
Recommended
for Everyone
by A verified traveler

Posted Dec 28, 2016
Nice hotel, I would recommend to a friend. The breakfast was OK - the eggs looked a bit plastic and the potatoes tasteless. I guess this is what you should expect when the breakfast is included in the room rate. For us, it would be great if they would provide room rates with and with/out breakfast. Unfortunately the differential between the two rates would likely be very very small. I guess you do get what you pay for.
Comment from Hotel Management
Jan 11, 2017 by Nila, Hotel Management
Thank you for taking the time to give us feedback about your stay. We value all of our guests and their experiences. I am pleased to know that you enjoyed your time here and enjoyed the hotel. I am sorry the breakfast was not to your liking. We look forward to hosting you when you return to the Zion National Park area. Kind Regards, Nila N. Front Desk Manager
5 out of 5
by A verified traveler

Nice hotel and the view around.

Posted Dec 27, 2016 on Hotels
Modern decoration, the view surrounding was fantastic.
Comment from Hotel Management
Jan 4, 2017 by General Manager, Hotel Management
Thank you for staying with us and taking the time to let us know what you enjoyed about your time with us. I am glad to hear that you enjoyed the views around the hotel. I am also happy that you liked the decorations. We look forward to hosting you on any future trips to the Zion National Park area. Kind Regards, Nila N. Front Desk Manager
5 out of 5
Recommended
for Everyone
by A verified traveler

Very Nice; Great Location

Posted Dec 26, 2016
Pros: Location and quality. Great breakfast. Lots of choices
Location: Zion
Amazing; great views. Good place to see after visiting grand canyon
Comment from Hotel Management
Dec 26, 2016 by Kimberlee W., Hotel Management
Thank you for your fantastic review! I'm very glad that you enjoyed our views, breakfast, and location! I hope to have you as our guest again in the future! Kind regards, Kimberlee W. General Manager