Ratings based on 743 Verified Reviews

4.4 out of 5
95% of guests recommend
4.5 Room cleanliness
4.4 Service & staff
4.3 Room comfort
4.3 Hotel condition
Expedia Verified Reviews
5 out of 5
Recommended
for Everyone
by A verified traveler from Alaska

Great location

Posted May 17, 2017
Very close to Zion NP. Clean, comfortable & great staff.
Comment from Hotel Management
May 18, 2017 by Guest Services , Hotel Management
Thanks for staying with us. We appreciate your feedback!
5 out of 5
Recommended
for Everyone
by A verified traveler from Anaheim Hills, Ca

TOTALLY SURPRISED! :)

Posted May 14, 2017
Pros: The beautiful views and tables to sit at and read. Perfect distance to Zion entrance. Right at the shuttle.
Cons: Ask people to be courteous during the night and not stomp around their room LOL but I know you can't say that.....
Location: Fabulous restaurant across the street. Shuttle to Zion. Great area all around.
I arrived at the hotel to hear that we have accidentally booked three rooms rather than the 2 I had reservations for with Expedia. Justin at the front desk was so extremely helpful and told me I needed to contact Expedia. I did. After and 1.5 hours with Expedia it was determined that they had made the mistake and it is too long of a story for his review but Justin did everything in his power to make everything fantastic for us during our stay. We had a stomper in the room above us and he kept us up all night. Justin helped us move into another room so we could get some sleep! Two lessons I learned. Never book through Expedia and always book a 2nd floor room in a motel setting. Thank you to Justin and the entire staff that were so pleasant and kind! I will return!
Comment from Hotel Management
May 16, 2017 by Guest Services , Hotel Management
Thanks for staying with us. We appreciate your feedback! I have shared your review with staff and we hope you are able to return in the future :)
5 out of 5
Recommended
for Everyone
by A verified traveler

Posted May 3, 2017
Nice hotel close to Zion. Pool and spa open late. Breakfast staff friendly.
Comment from Hotel Management
May 4, 2017 by Guest Services , Hotel Management
Thanks for staying with us. We appreciate your feedback!
4 out of 5
Recommended
for Everyone
by A verified traveler

Posted Apr 29, 2017
Friendly staffs. Clean room. City shuttle bus stop right in front of the hotel.
Comment from Hotel Management
May 2, 2017 by Guest Services , Hotel Management
Thanks for staying with us. We appreciate your feedback!
5 out of 5
Recommended
for Everyone
by A verified traveler from Puyallup, WA

Posted Apr 15, 2017
Fast check in, good breakfast, close to Zion park
Comment from Hotel Management
Apr 15, 2017 by Guest Services , Hotel Management
Thanks for staying with us. We appreciate your feedback
5 out of 5
Recommended
for Everyone
by A verified traveler from Montana

Very nice motel!

Posted Apr 10, 2017
We stayed one night after visiting Zion National Park. It was a quite room with comfortable beds. The free shuttle stops right next to the the motel so that was great for getting around town and to Zion Park. The price of the room was high, but being next to Zion Park there is a big demand for rooms. Also the continental breakfast was very good! I would recommend this motel!
Comment from Hotel Management
Apr 13, 2017 by Guest Services , Hotel Management
Dear Valued Guest, Thanks for your feedback! I’m pleased to hear that you had an enjoyable stay with us while visiting beautiful Zion. Our team looks forward to providing you with exceptional service in the future. It’s our commitment to serve our guests to our best ability and hope to always exceed your expectations. We hope to see you again soon.
4 out of 5
Recommended
for Everyone
by A verified traveler

Posted Apr 8, 2017
Everything was fine , except front door locking mechanism needs repair . Loose .May just need tight info . Room 202
Comment from Hotel Management
Apr 8, 2017 by Guest Services , Hotel Management
Thanks for staying with us. We appreciate your feedback! Thank you for letting us know about the lock we are having maintenance take a look at it today
1 out of 5
by A verified traveler

Was surprised about the additional fees

Posted Apr 4, 2017
Was surprised about the additional fees we encountered, and when questioned the staff was blunt and had a condescending attitude. Will definitely aquire different accmodations next time we're in the area.
Comment from Hotel Management
Apr 7, 2017 by Guest Services , Hotel Management
Thanks for staying with us. We truly apologize for any and all attitude you received as this is not the norm for us. It is our hope you are able to return in the future so that we may have a second chance to redeem ourselves.
1 out of 5
by A verified traveler

Hidden charges

Posted Apr 1, 2017
Your not done paying, the nickle and diming starts when you walk in to get your keys...
Comment from Hotel Management
Apr 7, 2017 by Guest Services , Hotel Management
Thanks for staying with us. We appreciate your feedback!
4 out of 5
Recommended
for Everyone
by A verified traveler from Bellefonte, PA

Nice clean rooms, very friendly staff.

Posted Mar 19, 2017
We stayed 5 nights and everyday the room looked great when we returned from hiking in Zion National Park. The breakfast was nice and all the staff was very friendly and helpful.
Comment from Hotel Management
Mar 22, 2017 by Guest Services , Hotel Management
Thank you so much for your review we truly appreciate it. Have a great day!