Ratings based on 400 Verified Reviews

3.6 out of 5
79% of guests recommend
3.8 Room cleanliness
3.7 Service & staff
3.6 Room comfort
3.6 Hotel condition
Expedia Verified Reviews
5 out of 5
by joseph

Very pleased with this choice, cannot fault it!!

Posted Jan 14, 2017 on Hotels
A few days of sightseeing and booze! Good location, trams are at the top of the street. Fantastic restaurant opposite with great food. Also, a fair few local bars with cheaper prices than downtown. Great friendly staff and a free breakfast with a hot side of sausages, eggs, beans.
2 out of 5
by A verified traveler from Hong Kong

Definitely not a 4 star hotel

Posted Jan 5, 2017
The amentities of the bathroom are very basic without toothbrush and toothpaste. Shower temperature very unstable, had to wait for 5 mins before getting warm water which would turn burning hot or freezing cold in a minute or so. No fridge nor kettle in the room. Basically no hot water for drink except during breakfast time. The carpet is far from being clean. The breakfast was very basic also - bread, cheese, ham, bad coffee. Reception staff not informative at all. Overall the hotel was basic, but for sure not a 4-star. No worth going if you are expecting 4-star experience; if you are on budget, there are for sure places with the same service for a lower price.
4 out of 5
Recommended
for Everyone
by A verified traveler

Hotel locate not far from old town 20 min by bus.

Posted Dec 4, 2016
Everything is good room is clean and quite big compare to same hotel range, Breakfast also good. Bus stop near by the hotel. staff not helpful once I ask for an advice. (night shift). Garage not good for a big car (Van 7 seat)
Comment from Hotel Management
Dec 9, 2016 by Front office manager, Hotel Management
Dear Thi, thank you very much for your feedback. We really like to see that you like our hotel. We are sorry for some trouble which we caused and hope that still you will come again.
3 out of 5
by A verified traveler from rockville, United States of America

Room

Posted Nov 29, 2016
Pros: OK
Location: Location is far from city center
This hotel is by street, so very noise. But we asked to switch to another room at side of the road, and they helped us to switch.
Comment from Hotel Management
Dec 11, 2016 by Front office manager, Hotel Management
Dear Zhiping, thank you very much for your feedback. We like to see that you like our hotel and hope that you will come again soon.
4 out of 5
by A verified traveler

Friendly budget hotell

Posted Sep 30, 2016 on Hotels
Very good value although breakfast buffet a bit on the simple side.
Comment from Hotel Management
Oct 3, 2016 by General Manager, Hotel Management
Dear guest, thank you very much for your evaluation. We appreciate it, that you like it here and we are looking forward to your next visit.
1 out of 5
by A verified traveler

NOT RECOMENDED

Posted Sep 25, 2016 on Hotels
The hotel is located righ next to a adult shop in a bad part of town, the carpets are terrible, furniture is old, room smells very bad, this place should not be rated more than a two, on top of everything it's far from old town and extremely expensive. A motel 6 is better than this place.
4 out of 5
by A verified traveler

This traveler left a rating score only Posted Sep 15, 2016 on Hotels
4 out of 5
Recommended
for Everyone
by A verified traveler from london

Posted Sep 15, 2016
The hotel is clean and with friendly staff. Don't be put off my the out of area location, it was great to see the outer regions of the city, and it was cheaper around the area.
Comment from Hotel Management
Sep 17, 2016 by Front office manager, Hotel Management
Dear guest, thank you very much for your evaluation. We are really happy, that you like our hotel including the location. Hope that we will see you again soon.
2 out of 5
by A verified traveler from Poland

hotel / realistically 2**+ max 3 *** , not 4*

Posted Aug 24, 2016 on Ebookers
Pros: the only plus is the air conditioning in the room warm days
Cons: This is not a modern hotel, modern was 10 years ago
Location: the hotel is located near the center
Hotel exterior is modern, in the middle is the old equipment, continuous problems with opening the door to the room, dirty carpet in the room, a TV the size of two A4 sheets, 3 satellite programs active rest, a continental breakfast, this hotel should not have 4 *** * absolutely
Comment from Hotel Management
Sep 27, 2016 by Front office manager, Hotel Management
Dear Mar Szu, thank you for your feedback, we really appreciate it and we use it to improve our services. We are still innovating and buy something new, for example now we have in all room new big size TV. The door can open for the first time, we have just problem that our visitors can´t do that, because they do it in right way, I am pretty sure that for your next visit you will know how you can open for the first time. Hope we will see you again.
4 out of 5
by A verified traveler

Nice

Posted Aug 24, 2016 on Hotels
Nice hotel.close to bus station. Only 6 min to city centre. Breakfast fast is good.
Comment from Hotel Management
Aug 26, 2016 by General Manager, Hotel Management
Thank you very much for your evaluation, we really appreciate it. We hope you will come again soon.