Ratings based on 187 Verified Reviews

4.7 out of 5
92% of guests recommend
4.8 Room cleanliness
4.8 Service & staff
4.6 Room comfort
4.7 Hotel condition
Expedia Verified Reviews
4 out of 5
by A verified traveler from Lima - Peru

Posted Jun 19, 2018
Small boutique hotel with a mix of room sizes. Some big and some very small. But overall a cute place to stay. Excellent location in a quiet neighbourhood within Zona 10. The pleasing attitude of the hotel staff more than makes up for any shortcoming that this small boutique hotel might have.
3 out of 5
by A verified traveler

This traveler left a rating score only Posted Jun 18, 2018
5 out of 5
by A verified traveler from SF, CA USA

Posted May 26, 2018
Wonderful boutique hotel that accommodated every request I made.
5 out of 5
Recommended
for Everyone
by A verified traveler from Hawaii

Posted Apr 30, 2018
Got in very late, they where waiting for me, very helpful and friendly. Hotel is gated, I felt very secure. My shuttle to the airport was on time, clean and the driver was bery friendly. If I return to Guatamala city I will definately be staying here!
Comment from Hotel Management
May 1, 2018 by Inmaculada staff, Hotel Management
Thank you for the feedback! Hope to see you back soon
5 out of 5
Recommended
for Everyone
by A verified traveler from Nebraska

Incredible staff

Posted Apr 29, 2018
The staff really made a difference. Always friendly and willing to accommodate our needs with smiles. They arranged transportation to the airport without any delay and also had complimentary espresso drinks that were delicious.
Comment from Hotel Management
May 1, 2018 by Inmaculada Team, Hotel Management
Thank you for the feedback! Hope to see you back soon
5 out of 5
Recommended
for Everyone
by A verified traveler from Denver

Nice, friendly place

Posted Apr 29, 2018
My flight left at 6 am and the staff made a point of having a sack breakfast waiting for me when I checked out at 3:45 am. They were Awesome! Nice quiet place with beautiful garden.
5 out of 5
Recommended
for Everyone
by A verified traveler

Great hotel, near the airport

Posted Apr 19, 2018
a great hotel with comfortable rooms, and helpful staff
Comment from Hotel Management
Apr 24, 2018 by Inmaculada Team, Hotel Management
Thank you for the feedback! Glad you enjoyed!
5 out of 5
Recommended
for Everyone
by A verified traveler

Loved this hotel.

Posted Mar 14, 2018
We absolutely loved this hotel right from the start until the moment we left. The staff is extremely kind, helpful and nice. I stayed with my husband and two small kids and we have no complaint whatsoever. They gave us a little crib for my baby, a ride to the airport at dawn, they even packed us to-go breakfasts! The food is really good as well. And the room, beautiful, big, comfortable and super clean. Definitely a great hotel!
Comment from Hotel Management
Mar 21, 2018 by Inmaculada staff, Hotel Management
Thank you for your feedback! Hope to see you back
5 out of 5
Recommended
for Everyone
by A verified traveler from St. Louis MO

Beautiful hotel, fantastic service!

Posted Feb 24, 2018
I enjoyed my stay at La Inmaculada and will return there every time I’m in Guatemala. The staff was very helpful AND attentive.
Comment from Hotel Management
Feb 27, 2018 by Inmaculada team, Hotel Management
Thank you for your feedback and for choosing Inmaculada. Hope to see you again soon. Regards,
5 out of 5
Recommended
for Everyone
by A verified traveler from Atlanta

Nice and friendly

Posted Feb 12, 2018
I have stayed many times and always enjoyed it. My only warning would be for the noise if you are on the street side; the windows should be better insulated. In fact I thought the windows were open when I first got in the room when they were closed! It gets better at night though since traffic is not too bad on the street.
Comment from Hotel Management
Feb 27, 2018 by Inmaculada Team, Hotel Management
Thank you for your feedback and for choosing Inmaculada. Hope to see you again soon. Regards,