Ratings based on 2,107 Verified Reviews

4.5 out of 5
84% of guests recommend
4.6 Room cleanliness
4.5 Service & staff
4.5 Room comfort
4.4 Hotel condition
Expedia Verified Reviews
5 out of 5
by A verified traveler

Posted Oct 22, 2019
Clean rooms, friendly staff. The room service is good and the meals are satisfactory. However, I hope the gym equipment is diverse.
Comment from Hotel Management
Oct 23, 2019 by Channel Manager, Hotel Management
Dear Guest, Thank you for taking the time to write about our service and facilities. Your comments will help us to keep improving our service standards. In order to exceed all your expectations in future stays. We hope to see you soon in Barceló Guatemala City Hotel. Best regards.
5 out of 5
by A verified traveler

Posted Oct 22, 2019
Good hotel. Perfect place to stay when you have an early flight out the next morning. Pool is nice.
Comment from Hotel Management
Oct 23, 2019 by Channel Manager, Hotel Management
Dear Guest, Thank you very much for sharing the experience of staying at our hotel. We are pleased to know that we have met your expectations. We hope to see you soon at Barceló Guatemala City to enjoy all the hotel services. Best regards.
1 out of 5
by A verified traveler

Posted Oct 22, 2019
Comment from Hotel Management
Oct 23, 2019 by Channel Maanger, Hotel Management
Dear Guest, Thank you for taking the time to review our hotel. Your review will help us to keep our high service standards. We hope to see you very soon in Barceló Guatemala. Best regards.
4 out of 5
by A verified traveler

Posted Oct 21, 2019
Comment from Hotel Management
Oct 23, 2019 by Channel Manager, Hotel Management
Dear Guest, Thank you for taking the time to review our hotel. Your review will help us to keep our high service standards. We hope to see you very soon in Barceló Guatemala. Best regards.
5 out of 5
by A verified traveler

Posted Oct 14, 2019
Comment from Hotel Management
Oct 15, 2019 by Channel Manager, Hotel Management
Dear Guest, Thank you for taking the time to review our hotel. Your review will help us to keep our high service standards. We hope to see you very soon in Barceló Guatemala. Best regards.
5 out of 5
by A verified traveler

Posted Oct 11, 2019
Stay here often, always nice. Perfect for a night before a flight out.
Comment from Hotel Management
Oct 15, 2019 by Channel Manager, Hotel Management
Dear Guest, Thank you very much for sharing the experience of staying at our hotel. We are pleased to know that we have met your expectations. We hope to see you soon at Barceló Guatemala City to enjoy all the hotel services. Best regards.
5 out of 5
by A verified traveler from Las Vegas nevada

Posted Oct 9, 2019
The employees are very friendly and helpful. Specially front desk. The area very safe.
Comment from Hotel Management
Oct 9, 2019 by Channel Manager, Hotel Management
Dear Guest, Thank you for taking the time to write about our service and staff. Its always motivating receive such appreciations from our guest. This will helpfull to us to keep our high service standards. Hope to see you soon in Guatemala. Best regards.
5 out of 5
by A verified traveler

Posted Oct 8, 2019
The property had excellent shuttle service On time pickup and drop off Excellent food and drinks
Comment from Hotel Management
Oct 9, 2019 by Channel Manager, Hotel Management
Dear Guest, Thank you very much for sharing the experience of staying at our hotel. We are pleased to know that we have met your expectations. We hope to see you soon at Barceló Guatemala City to enjoy all the hotel services. Best regards.
5 out of 5
by A verified traveler

Posted Oct 5, 2019
Comment from Hotel Management
Oct 7, 2019 by Channel Manager, Hotel Management
Dear Guest, Thank you for taking the time to review our hotel. Your review will help us to keep our high service standards. We hope to see you very soon in Barceló Guatemala. Best regards.
5 out of 5
by A verified traveler from Minneapolis

Posted Oct 2, 2019
Love the views, the pool, the ambiance, the shopping, the food...this is my favorite place to stay in Guatemala City!
Comment from Hotel Management
Oct 2, 2019 by Channel Manager, Hotel Management
Dear Guest, Thank you very much for sharing the experience of staying at our hotel. We are pleased to know that we have met your expectations. We hope to see you soon at Barceló Guatemala City to enjoy all the hotel services. Best regards.