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Expedia.com messed up my vacation dates and hotel reservation cost a few hundred more than I was expecting. All said this was a great get away.
The hotel facilities at some time were very good, location are ok. The owners of the hotel (Grupo Santa Fe) has not invested any coin at least during last 10 years, as a result of this elevators does not fit guess request, neither air-condition, you have to paid for everything, wi-fi, parking etc. ...
This was honestly the worst hotel I have ever stayed in. The staff had a terrible attitude and were incredibly unhelpful. The room and bathroom were dirty and we had to ask them to come and re clean it every day. The beach was dirty and had a lot of people selling things. The water in the bathroom ...
I came to Acapulco with 2 friends and got the all inclusive plan.We had a very fast check -in.The room was the suite which was very spacious with 2 double beds and a sofalde, which was perfect for us. The beds were not as comfortable as expected.The staff was amazing. They were very helpful and always ...
A little busy and crazy for our taste. Hotel was clean enough. We did not have an all inclusive and found they did not want to serve us. We went in for breakfast and they wanted to charge us 290 pesos each for the buffet. I don't think I would ever return to Acapulco not due to hotel just not are ...
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