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The guest service how special they made us feel!!!
Loved this place. From the moment we arrived till the last second we were there. Excellent rooms, very clean, and beautiful decor, staff always very nice and helpful when needed, we loved the amazing beautiful pools. Breakfast has an excellent variety of food to select from. We will definitely go ...
Liked location and property, Didn’t like gym being closed although they upgraded me to a better room had to pay for private gym while staying! Otherwise an excellent trip!
I had a pleasant experience checking in and staying at this hotel. Staff were super nice and friendly. Planning to come again to his hotel and my three kids enjoyed it.
Great Hotel, View was amazing. Check-In was easy and fast. Front was really helpful I just found the staff in the dinning area very unpleasant.
The staff was super nice and helpful. The staff at the reception can speak english and when we had trouble booking our travel plans because we couldn't speak spanish, they stepped in and helped us out! Definitely recommend this hotel!!!
It’s in a good location to see a lot of Acapulco. I have staye here before and will again.
Great Acapulco hotel with character. Excellent longtime staff who will make you stay even better. Best value on the costera!! Clean and fresh just as it has been for the past 25 years!!
Staff was nice, great access to beach and downtown
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