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A very good all inclusive value for Mazatlan. The hotel is little outdated but, the staff is GREAT! They are very nice, accomodating and helpful. Especially Adeline in the VIP check in.
Great resort! Awesome style! The staff was always friendly and attentive! Noel at the Casecade pool bar was the best! The room was great! I could always watch the sunset from the room balcony and watch that West Coast sunset! There were geckos at night all along the walls of the hallways never the ...
Staff was excellent but your beds are so stiff also couches. Rooms need update but love the view of the ocean. Maybe make a room service menu available in the room. But I would definitely stay there if there was up date with bed and couches
we were there from Nov 10 - 17th and i loved staying at the inn at mazatlan even with the construction noise, our room was 3107 in the inca building was a little noisy but i loved our room and the staff are the best especially Alfonso, he is such a asset to this hotel, so helpful and warm and also ...
The only bad thing is that , there's only 2 elevator if you stay in the 3rd floor or up,you might be waiting the elevator for a while. The beach is awesome in front of the hotel
when I got there at the front desk the guy couldn't find my reservation cause my name was spell incorrectly he was so nice and helpful, he connected me to Expedia directly and everything was fixed fast! Thank you, you guys have the most helpful and friendly staff!!!!
If you are looking for an American hotel experience, this hotel is probably not for you! It's design is unique in that the rooms all center around the pool, and so many, if not all have a pool or pool/ beach view. This leaves all the corridors on the outside of that ring. None have enclosed windows ...
If you want to get hotel with beach access, large pool, and great view. This place is great if you get a good price as compared to other beach access hotels. However, no extra beds or cribs as Expedia claims. We got a junior suite for a steal so I can't complain too much. Restaurants were quite a ...
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