Ratings based on 1,076 Verified Reviews

3.8 out of 5
76% of guests recommend
4.0 Room cleanliness
4.0 Service & staff
3.9 Room comfort
3.9 Hotel condition
Expedia Verified Reviews
2 out of 5
by A verified traveler

Posted Oct 21, 2017
The hotel needs to update the rooms and pool areas. In particular the food was lacking entirely. I will not recommend nor would I stay here again.
4 out of 5
Recommended
for Everyone
by A verified traveler from Kansas City, MO

Nice view of the ocean, great amenities

Posted Oct 13, 2017
All staff greets guest, very friendly, rooms are safe and comfortable. My family does not eat pork so hoping for more options for breakfast, food and drinks are fabulous nonetheless!
4 out of 5
Recommended
for Everyone
by A verified traveler from san francisco

Very nice!

Posted Oct 7, 2017
Clean rooms, good service, excellent bar and pool staff. Wonderful pools (large,clean and perfect temperature) . The food at the buffets was great for breakfast, good for lunch and just ok for dinner. Was nice having the snack bar, and it was consistently good! The views were great and staff is very attentive.
4 out of 5
Recommended
for Everyone
by A verified traveler

Posted Oct 4, 2017
The hotel had a beautiful location. The hotel itself was a little run down and there was a large infestation of gnats in the bathroom. The staff was amazing! The food was okay.
5 out of 5
Recommended
for Everyone
by A verified traveler from Livonia,La.

Beautiful Hotel with Beach view

Posted Oct 1, 2017
We would definitely recommend Barcelo to anyone ,our stay there was awesome!!!
Comment from Hotel Management
Oct 3, 2017 by Barceló Gran Faro , Hotel Management
Dear Cynthia, we greatly appreciate the time you spent to share your recent holiday experience at our Barceló Gran Faro Los Cabos hotel and we thank you for your kind recommendation to Expedia´s readers . Once more we thank you for sharing your experience with us and look forward to serving you again soon. Kind regards from Los Cabos.
4 out of 5
Recommended
for Everyone
by A verified traveler

Posted Oct 1, 2017
We went to celebrate our 25th anniversary and enjoyed our stay. The staff was very sweet and personable
Comment from Hotel Management
Oct 2, 2017 by Barceló Gran Faro , Hotel Management
Dear Guest, first of all, we congratulate you with your Silver Wedding Anniversary and we thank you for choosing our Barceló Gran Faro Los Cabos hotel for such a special occasion. We take a lot of pleasure in making each of our guests' visits "fantastic", especially when it comes to special occasions. Thank you for reviewing your recent stay with us. It is wonderful to hear we were able to make your stay special from the moment you arrived until the moment you departed. Kind Regards from Los Cabos.
4 out of 5
Recommended
for Couples
by A verified traveler from seattle

incredible service: friendly, clean and safe.

Posted Sep 30, 2017
Pros: pools, premium upgrade, location on beach and close to airport, and the staff.
Cons: The food was okay. There was always an option from buffet, snack bar, room service or specialty restaurant but it was just average.
Location: Loved old town San Jose and lots of really good restaurants and bars right across the street if you want to mix things up.
Booked trip thru Expedia and found an amazing package price! Wasn't sure what we would be getting but was very happily surprised. Check in was quick and friendly and no high pressure time share pitch. Was very satisfied with our room, the hotel is older so a little scuffs and stains didn't bother us.The mattress was pretty firm but everyone has their own preferences, so I cant complain about that. Pay for the premium upgrade, it was sooo worth it, we loved having access to the serve yourself bar and food, upgraded liquor and reservations at available restaurants. The staff were all so nice and I didn't feel like I was putting anyone out, no matter what was asked for. The beach is breath taking but there is no swimming. The pools were our favorite and there was never a fight for a beach chair but this could be because we were there on the off time. I loved being able to float in the infinity pool with my adult beverage and shop from the vendors on the beach. I didn't even need to go into town to shop, everything I wanted to buy was right there and probably for better prices! We always felt safe and never lacked for food or beverages. This was really one of my best stays at an all inclusive property and we have stayed at many premium resorts.The staff really did a great job at making our trip incredible.
Comment from Hotel Management
Oct 1, 2017 by Barceló Gran Faro , Hotel Management
Dear Dana, Thank you very much for sharing this great review of your recent stay at Barceló Gran Faro. We are thrilled that you have enjoyed your stay and certainly agree that our dedicated staff plays a key role to our guests' overall experience. The entire team works very hard to ensure that we deliver a high standard of service and a warm, memorable experience. Thank you again for this heartwarming review of your stay with us, we look forward to your next visit. Kind regards from Los Cabos.
4 out of 5
Recommended
for Everyone
by A verified traveler from Boise

A nice place to relax

Posted Sep 30, 2017
Located in San Jose De Los Cabos this is a place to relax, have some nice dinner, go for a nice walk, ride horse on the beach or just watch the waves. No swimming on this beach. The food and drinks were delicious and always available. The couples Swedish massage was amazing. We would definitely stay here and do the massage again. The staff does enter your room more than just to clean in the morning, so lock up your valuables. If you're looking for the party scene, this is not it- that is in Los Cabos Marina area which is 30 minutes away. It cost $40 for a taxi or about $3 if you take the local bus to the Los Cabos Marina (each way).
Comment from Hotel Management
Oct 1, 2017 by Barceló Gran Faro , Hotel Management
Dear Martin, We would like to express our gratitude for the comments you made about your recent visit. They help us to understand how our guests experience their stay with us. It is always our goal to achieve maximum customer satisfaction and we are delighted to hear that your holiday at Barceló Gran Faro was an enjoyable one. We continuously strive to deliver high standards and to ensure that all our guests leave with beautiful vacation memories. Thank you once again for making us your choice hotel and for your constructive critics, we certaily look forward to serving you again and to have the opportunity to exceed you expectations in a not too distant future. Kind Regards from Los Cabos.
5 out of 5
Recommended
for Everyone
by A verified traveler from Hillsboro, OR

Very nice hotel

Posted Sep 29, 2017
We took the premium package and it was well worth it. We would totally recommending this hotel..... thanks and see you again.....
Comment from Hotel Management
Oct 1, 2017 by Barceló Gran Faro , Hotel Management
Dear Ralf, thank you for sharing your experience with us, it is always a pleasure to read that you were pleased with us. We hope to see you again soon. Kind regards from Los Cabos.
2 out of 5
by A verified traveler from Santa Rosa, CA

Barcelo Gran Faro didnt meet expectations

Posted Sep 27, 2017
Pros: What I like about the hotel was the staff. Everyone was very attentive. The service at the bars was exceptional, bartenders noticed you right away !
Cons: The food at this resort needs a lot of work. Better shows and entertainment will definitely help the overall experience as well.
Location: The location is bad. You are far from all the nightlife. Also there is no way for you to get in the beach. The water is too rough.
Hello Expedia family, so I traveled to Barcelo Gran Faro in San Jose del Cabo, and I was highly disappointed. I've been to various all inclusive resorts throughout Mexico & Dominican Republic, so i have a point of reference to compare it with. The food at this resort is terrible! I dined at both the buffet & a la carte restaurants and they were both very bad. The ingredients used were of very poor quality. The ONLY exception is the Sushi Bar, the food there was good (8/10) . Furthermore, if you're going to Cabo to party this is the WRONG resort. The shows at night are very poor. The entertainment team around the pool doesn't try hard enough to get everyone involved and create a fun environment. Also, being in San Jose del Cabo you are very far from the night life hotspots, which are located in Cabo San Lucas. It was my first time in Cabo, and I do not plan on being back anytime soon.
Comment from Hotel Management
Oct 1, 2017 by Barceló Gran Faro , Hotel Management
Dear Berny, In Barceló we strongly believe that there is always room for improvement and your comments will assist our team in their continuous efforts aimed at meeting our guests' expectations, therefore we greatly appreciate the time you took out of your day to share your constructive critics. At Barceló we understand that food and drinks are important aspects of our guests’ overall expérience, this is why our chefs have created a varied assortment of options to please every type of palate. Reading that you were satisfied with the quality but at times a little bit disappointed with the variety, makes us feel that we are doing a good job but with possibilities to do even better, and therefore we will revise why during your stay we didn´t seem to achieve our goal to offer a wide choice in each and every meal. Further, we are sorry that you didn´t really appreciate the efforts of our entertainment team either. They do try to involve and animate our guests although we do appreciate that not everybody is into this, therefore our team is trained to entertain without disturbing guests that are solely looking for relaxation and have no interest joining in the program being offered.  We understand that San José might not be the best location for your holidays, this is why we encourage you for a future occasion to visit our website or to contact our call center from where our agents will be able to offer you a personalized booking guidance to make sure you book the Barceló destination that can make all your dreams come true. Thank you again for making us your choice hotel on this occasion, we look forward to serving you again in the near future. Kind regards from Los Cabos.