Ratings based on 303 Verified Reviews

4.6 out of 5
99% of guests recommend
4.7 Room cleanliness
4.6 Service & staff
4.7 Room comfort
4.7 Hotel condition
Expedia Verified Reviews
5 out of 5
Recommended
for Everyone
by A verified traveler from Bloomington, IL

Helped out in a time of need

Posted Sep 4, 2017
We had been staying at Rui Santa Fe when Tropical storm Lidia came through and destroyed the place. After being held at the Santa Fe for over a day, we were able to make arrangements through Expedia to relocate to the Hyatt Place for a night before catching an unplanned (early) flight back home. We showed up at the Hyatt several hours before check in. We told them our story and they allowed us to eat, gave us access to their wi-fi, and pool before a room was available to us. The staff was extremely helpful. I would highly recommend this place to stay.
5 out of 5
Recommended
for Everyone
by A verified traveler from Woodland Hills

Nice, clean, and every well located.

Posted Aug 26, 2017
Pros: Nice and clean room was the best part of this hotel. The breakfast was excellent !!!
Cons: Everything was perfect
Location: Excellent location, near to restaurants, bars, and mall.
Nice, clean and very well located. The staff was very polite and very friendly.
4 out of 5
Recommended
for Everyone
by A verified traveler from los Angeles

Posted Aug 17, 2017
It was Ok overall good service. Good complimentary breakfast
4 out of 5
Recommended
for Everyone
by A verified traveler from Las Vegas

Posted Aug 7, 2017
Everythig is close, like market's and food and stuff. it's not to close to the swimming beach.
4 out of 5
Recommended
for Everyone
by A verified traveler from California

Great hotel

Posted Aug 6, 2017
The hotel was clean and staff were very helpful! We would stay there again!
5 out of 5
Recommended
for Everyone
by A verified traveler

Loved staying here!

Posted Jul 14, 2017
Pros: Great breakfast and location. Clean and comfortable beds.
Location: Safe and close to beach, stores and access to airport and major sites.
Fantastic, comfortable hotel in great location. Wonderful staff. Great value.
4 out of 5
Recommended
for Everyone
by A verified traveler

Posted Jul 5, 2017
Pros: Hotel is close to the entry road to the East Cape.
Cons: na
Location: fishing, spearfishing,surfing
Had a great Cabo (East Cape) experience! Hotel is close to the entry road to the East Cape.
5 out of 5
Recommended
for Everyone
by A verified traveler from R

Love this hotel and I definitely recommend

Posted Jul 4, 2017
I stayed for 5 days and 4 nights and had a great experience the hotel staff was very friendly and very helpful. Although this hotel is located in San Jose del Cabo which is pretty far from Cabo San Lucas where all the fun is at. But none the less the hotel staff helped in selecting tours that would include transportation and helped us get around. Also they have an amazing breakfast daily which is another plus.
4 out of 5
Recommended
for Everyone
by A verified traveler from Gua

Nice Hotel

Posted Jul 4, 2017
The Hotel is nice and the rooms are so cleaners, the location is a little far from night Life and Marina but nothing important. In general this is a good hotel.
5 out of 5
by Naomi

Great hotel for affordable rate

Posted Jun 23, 2017 on Hotels
Wonderful hotel and great price. Walking distance from the beach and tacos!