Ratings based on 48 Verified Reviews

4.6 out of 5
85% of guests recommend
4.8 Room cleanliness
4.6 Service & staff
4.7 Room comfort
4.6 Hotel condition
Expedia Verified Reviews
2 out of 5
by A verified traveler from Palm Beach - Florida

nothing special

Posted Jul 4, 2017
Pros: Jorge at breakfast room, valet and front desk very polite
Cons: the deluxe room is smaller than my own shower....
Location: great location....very small
hotel was very small, elevator only for 2 people, deluxe room very small and not confortable, my view was to a parking lot and next door building was under construction very noisy at 8am staff did not do anything to help it or Expedia they put me on hold for ever and i never got a solution and decided to stay. was only 3 nights very upset
5 out of 5
Recommended
for Everyone
by A verified traveler

Great hotel

Posted May 10, 2017
A superb hotel in the heart of the Zona Rosa. A boutique experience, with superb service
Comment from Hotel Management
May 11, 2017 by Paula Gamboa, Hotel Management
Dear Traveler, Thank you very much for your comment!, we are glad that you enjoyed your stay in our hotel, hope to see you very soon. Kind Regards Paula Gamboa PR Manager
5 out of 5
Recommended
for Everyone
by A verified traveler from f

Great locarion

Posted Apr 15, 2017
Great hotel, rooms are on the small side. Issues with in room phone.
5 out of 5
by A verified traveler

This traveler left a rating score only Posted Apr 14, 2017 on Hotels
5 out of 5
Recommended
for Everyone
by A verified traveler

Exceptional staff.

Posted Mar 15, 2017
Pros: The staff were superb!
Location: Lots of Bogotas best restaurants within a few blocks.
We enjoyed the service...like we were royalty. All that we might have wished for was at hand.
Comment from Hotel Management
Mar 16, 2017 by Executive Office, Hotel Management
Thank you very much for your comments and insight into our property! I am delighted you had a great time in our location and enjoy our service. Thank you once again for taking the time to write and look forward to your future visits!!
4 out of 5
Recommended
for Everyone
by A verified traveler from Washington, DC

Ideal for a first time traveler to Bogota

Posted Feb 20, 2017
Not as luxurious as other Four Seasons, more of a casual vibe. Staff incredibly gracious and helpful. A bit disorganized at breakfast.
Comment from Hotel Management
Feb 24, 2017 by Paula Gamboa PR Manager, Hotel Management
Dear Guest, I am terribly sorry you were disappointed with our hotel.We take your comments very seriously and will look at ways to make our property more luxurious, further enhancing the beauty and charm of our building. Thank you very much for your comments and hope that you were otherwise happy with our services. Best Regards
5 out of 5
by A verified traveler

Best Location in Bogota

Posted Dec 11, 2016 on Hotels
The hotel is one of the best if not the best in Bogota. Our experience was fantastic. We travel more often now and in each city we have hotels we only stay at in those cities. Four Seasons Bogota has been added to that list. I loved their service, received a free room upgrade after agreeing to pay for it at check in. I could go on and on. Nothing bad to say.
Comment from Hotel Management
Dec 16, 2016 by General Manager, Hotel Management
Thank you very much for your comments and insight into our property! I am delighted you had a great experience with us. We are small enough that we can offer highly personalized and customized service and I am pleased that our staff met your expectations. That is what we strive to do at Four Seasons! Thank you once again for taking the time to write and look forward to your future visits!!
5 out of 5
by A verified traveler

Posted Dec 6, 2016 on Hotels
The area was very lively. Great place to stay
Comment from Hotel Management
Dec 16, 2016 by General Manager, Hotel Management
Thank you very much for your comments and insight into our property! I am delighted you had a great experience with us. Thank you once again for taking the time to write and look forward to your future visits!!
5 out of 5
by A verified traveler

Posted Nov 14, 2016 on Hotels
Historical property, well refurbished as hotel. Very good restaurants in the neighbourhood.
Comment from Hotel Management
Nov 22, 2016 by General Manager, Hotel Management
Dear Guest, Thank you for taking the time to write! We appreciate your kind comments. We hope to welcome you back in a near future, Best regards, Paula Gamboa. PR Manager.
5 out of 5
by A verified traveler

This traveler left a rating score only Posted Oct 22, 2014 on Hotels