Ratings based on 207 Verified Reviews

4.1 out of 5
87% of guests recommend
4.3 Room cleanliness
4.3 Service & staff
4.1 Room comfort
4.0 Hotel condition
Expedia Verified Reviews
1 out of 5
by A verified traveler from boston, ms

Smelly hotel

Posted Jan 22, 2018
All rugs have musty smell, in room and hallways, old hotel, no heat in the room, portable electric heater, limited bathroom supplies.
Comment from Hotel Management
Jan 29, 2018 by Estefania Zambrano C., Hotel Management
Dear guest, We apologize for all the inconvenients that you had during your stay in the hotel.
1 out of 5
by A verified traveler from boston

Smelly

Posted Jan 22, 2018
Carpet is stinky all over, they only give you one bar of soap. Old unwelcoming building. No heat, they have a small portable heater in the room.
Comment from Hotel Management
Jan 23, 2018 by Estefania Zambrano C., Hotel Management
Dear guest, we apologize for the inconvenients that you had in the hotel.
3 out of 5
by A verified traveler

Nice Area.

Posted Jan 10, 2018
Hi Everyone!! The Hotel was ok, I dont understand why they charge me $ 50. Ooo pesos More , And don’t even try shop around ridiculous Expensive!
Comment from Hotel Management
Jan 23, 2018 by Estefania Zambrano C., Hotel Management
Dear guest, thank you for your opinion, maybe the charge was for taxes or additional things.
4 out of 5
Recommended
for Everyone
by A verified traveler

excellent hotel, excellent location, very noisy

Posted Nov 23, 2017
Almosr Everything about the hotel i loved. staff, breakfast, location, cleanliness were all great. The only downside as i read in other reviews before i booked is the noise at night. I thought this wouldnt bother me, it did. i could hear several different bars/ clubs music playing qt the same time. If you love to shop and party its the best location.
Comment from Hotel Management
Nov 24, 2017 by Estefania Zambrano C., Hotel Management
Dear guest, thank you very much for your comment, we apologize for the noise problems.
5 out of 5
by Santiago

Posted Nov 21, 2017 on Hotels
Comment from Hotel Management
Nov 24, 2017 by Estefania Zambrano, Hotel Management
Dear guest, thak you very much for your score.
4 out of 5
by A verified traveler

Posted Nov 9, 2017 on Hotels
Comment from Hotel Management
Nov 20, 2017 by Estefania Zambrano, Hotel Management
Dear guest, Thank you for your score. Cordially, Estefania Zambrano C.
4 out of 5
by VIKAS

Location excellent and Staff very very good

Posted Nov 4, 2017 on Hotels
Location excellent, staff very very good, breakfast much better than other hotels in same category and restaurant staff helpful to offer as per your requirements, overall excellent experience as I stayed for more than two weeks in this hotel
Comment from Hotel Management
Nov 8, 2017 by Estefania Zambrano, Hotel Management
Mr. Vikas, Thank you very much for your comment, we hope to see you soon. Cordialy, Estefania Zambrano C.
2 out of 5
by A verified traveler

Very loud! Impossible to sleep

Posted Sep 16, 2017 on Hotels
Unless you are here to club all night, the location is not good. Music from the bars around it make it impossible to rest at night. Windows do not stop the sound at all! When I asked for a quiet room the response was that: every person has a different noise tolerance that they could not control. I was told I was getting the quieter room and it was not quiet at all!
Comment from Hotel Management
Oct 3, 2017 by Estefania Zambrano, Hotel Management
Dear guest, we apolize for the noise problems and the front desk answer.
5 out of 5
Recommended
for Everyone
by A verified traveler from aruba

nice room close to hospital

Posted Sep 4, 2017
Pros: good service
Location: shopping dining and clinica del country
nice room good for clinic visit also nice close to restaurants and shopping great gym access
Comment from Hotel Management
Sep 4, 2017 by Estefania Zambrano C., Hotel Management
Dear guest, thank you for your comment, we hope to see you again. Cordially,
5 out of 5
by Kevin

Posted Jul 16, 2017 on Hotels
Comment from Hotel Management
Aug 16, 2017 by Estefania Zambrano, Hotel Management
Dear guest, thank you for your score. Cordially, Estefania Zambrano C. Mercadeo y ventas