Ratings based on 186 Verified Reviews

4.5 out of 5
79% of guests recommend
4.7 Room cleanliness
4.6 Service & staff
4.5 Room comfort
4.4 Hotel condition
Expedia Verified Reviews
5 out of 5
by A verified traveler from Phoenix, AZ

Posted Jun 17, 2018
The hotel staff was very friendly and helpful. The room was spacious and very clean. We really enjoyed their breakfast (included in the price) and we also really liked the dinner options. I would highly recommend and I would stay here again.
5 out of 5
by A verified traveler

Posted May 13, 2018
The hotel was further away from the town center than we expected, however we were able to get a taxi to drop us off and pick us up later at a very reasonable cost, and the driver was always punctual for the return journey.
Comment from Hotel Management
May 15, 2018 by Daniela González, Hotel Management
Good Morning Thank you very much for your comment. We are pleased to have been able to satisfy all your needs, we will continue working to continue being the best Hotel in Bogotá
5 out of 5
by A verified traveler

Great Hotel

Posted Mar 3, 2018 on Hotels
excellent hotel. very impressive, and the staff was extremely helpful. The TV was pretty useless unless you spoke spanish. only channel was CNN for english speakers.
Comment from Hotel Management
Mar 6, 2018 by Daniela González, Hotel Management
Good Morning We appreciate your comments, they help us to improve continuously, we are glad that your stay has been pleasant.
5 out of 5
by A verified traveler

Posted Feb 25, 2018 on Hotels
The room needs some maintenance and we didn’t have a robe as described in room facilities.
Comment from Hotel Management
Feb 25, 2018 by Daniela González, Hotel Management
Good evening Mrs. Ana Thanks for your comments these help us to improve day by day. We hope that the rest of your stay has been pleasant
4 out of 5
by A verified traveler

Posted Feb 25, 2018 on Hotels
Comment from Hotel Management
Feb 25, 2018 by Daniela González, Hotel Management
Good evening Mrs. Ana Thanks for your comments these help us to improve day by day. We hope that the rest of your stay has been pleasant
5 out of 5
Recommended
for Families
by A verified traveler from Los Angeles

Great Hotel in quiet location

Posted Feb 21, 2018
Great hotel located close to the Centro Commercial Andino mall area that has lots of restaurants and stores within walking distance. Parque 93 is 20 minutes walking distance as well. The location seemed quite safe. The breakfast is small but has decent variety and met our needs. The staff was especially helpful in finding transport and tips around fares and navigating the city. We took cabs to go from hotel to downtown area and back. The traffic is horrible, downtown ride could take upto an hour or more, depending on the timing. Besides Parque 93, there is Virrey Park (nice Illy Coffe shop) and Museo Chico that is all within walking distance. The room was spacious, clean and had a big bathroom. We did not use the gym, but it was of decent size.
Comment from Hotel Management
Feb 21, 2018 by Daniela González, Hotel Management
Good afternoon We are glad that your stay has been pleasant, each of your opnons and good comments help us grow day by day. Thank you for choosing us as your first accommodation option in the city.
5 out of 5
Recommended
for Couples
by A verified traveler from Oak Park, IL

Great hotel, elegant, cosy, great service

Posted Feb 13, 2018
Pros: All of it, it’s decorated with very good taste, great service, clean, elegant, quiet, with very good restaurant and bar if don’t want to go out
Cons: More options in the menu
Location: Awesome location in Bogotá, called La Zona Rosa, elegant expensive area, with nice places to eat, drink, shop, dance all night, cafes
Awesome place, I loved it. It is elegantly decorated with objects selected and arranged with good taste from mixed periods and places around the world, nice single rugs decorate the floors; my room had a nice rug. The bar is cosy and elegant, great for drinks and a nice conversation. The service impeccable, courteous personnel, always ready with a smile for whatever you need. Clean rooms, well equipped, wi-fi, modern clean bathroom although a little bit small for my taste. Restaurant is very good, elegant, quiet, warm and the food is good, almost homey. It is located 2 blocks away of the official Zona Rosa where you can find nice stores, elegant shopping malls, good restaurants, parks and plazas, Starbucks, etc. It is a safe area, we walked around at several hours every day and night. Nice houses and expensive looking buildings fill the area. You can see, 4 blocks away, the beautiful mountains that surrounds the city. Plenty of big trees on the clean streets. I would say this place is a must for romantic getaways. Highly recommended
Comment from Hotel Management
Feb 13, 2018 by Daniela González, Hotel Management
Good afternoon We appreciate your ambles and positive comments about the hotel, you are happy that your stay has been quiet and your total satisfaction, we work every day to offer the best experiences. We are looking forward to visiting you soon in our cit
2 out of 5
by A verified traveler from Miami

Conveniently located hotel

Posted Feb 12, 2018
Conveniently located boutique hotel. The amenities were a little outdated. There was a huge jacuzzi tub in the bathroom (which did unfortunately not work). There is no AC in this Hotel which is why I had to leave the windows open. The car noise from the street was annoying because of the open windows. Scarce breakfast buffet :-( The mattress was very hard and pretty uncomfortable. I don’t understand why this property is an Expedia VIP property. Overall too outdated to feel comfortable.
Comment from Hotel Management
Feb 13, 2018 by Daniela González, Hotel Management
Good afternoon We appreciate your comments, of help for our continuous improvement. We hope that your next visit will be much more pleasa
4 out of 5
Recommended
for Everyone
by A verified traveler from Guatemala

Fair Enough

Posted Jan 20, 2018
Pros: Nice, Quiet, well located, good internet, comfortable room, ckect out time 2pm (very convenient), fair breakfast, kind staff.
Location: Kind of Window shades, curtines and window doors are caóticas to handle, please improve.
Nice Stay, only for one day, it worked quite well for a quick business visit in Bogota
Comment from Hotel Management
Jan 26, 2018 by Director de Relaciones con Clientes, Hotel Management
Buenas tardes, en nombre del Hotel Portón Bogotá, le extendemos un cordial saludo, le agradecemos por elegir nuestros servicios y por su amable comentario, su apoyo nos hace cada día mejores y aumenta nuestro compromiso para brindarle la mejor atención que usted se merece. recuerde que siempre es bienvenido. Le deseamos un feliz día.
4 out of 5
Recommended
for Everyone
by A verified traveler from Kansas City (USA), Ibague (Col.)

Beautiful hotel in a nice area

Posted Jan 11, 2018 on Orbitz
Pros: The area, the clean rooms, the price, the decoration of the hotel.
Cons: The jacuzzi didn’t work. We could have asked to switch rooms, but it was late.
Location: Great location. It is in a very nice area. The commercial centers (Andino y Retiro) have high-end stores. There are many choices of restaurants.
The hotel is very nice and is situated in a very nice part of Bogota. It is in walking distance of two huge commercial centers, many restaurants, including Adres DC), and nice parks. The hotel is definately worth the price that we booked it at (almost 75% discount). I will stay there again for the same price.
Comment from Hotel Management
Jan 18, 2018 by Daniela González, Hotel Management
Good Morning For us, your comments are very important for the continuous improvement with which we are committed every day, and to add to the trust placed in us during your stay. we wait for you soon