Ratings based on 375 Verified Reviews

4.3 out of 5
89% of guests recommend
4.6 Room cleanliness
4.4 Service & staff
4.6 Room comfort
4.4 Hotel condition
Expedia Verified Reviews
5 out of 5
Recommended
for Everyone
by A verified traveler from Los Angeles

Customer service is excellent

Posted Dec 5, 2017
Pros: Their desire to make you feel welcome
Cons: continue doing what your doing
Location: Good restaurants around the area and the Oakland mall is very nice
The customer care was beyond my expectations,, great service
Comment from Hotel Management
Dec 8, 2017 by Ale, Hotel Management
Thank you for taking the time and share your comments, about our hotel. We hope to see you soon.
5 out of 5
Recommended
for Everyone
by A verified traveler from Honduras

Great Location, big rooms, great view

Posted Dec 4, 2017
The Hotel is located in the center of a the Hotel Area, with a lots of restaurants near, and it has a grosery store and a farmacy just across the street, that it could be very helpful
Comment from Hotel Management
Dec 4, 2017 by Ale, Hotel Management
Thank you for sending and share your comments, we are glad you enjoy your stay and hope to see you soon. Best Regads,
5 out of 5
Recommended
for Everyone
by A verified traveler from Old Dime Box, Texas

Safe location, comfortable hotel

Posted Nov 28, 2017
Pros: Courteous and helpful employees
Cons: Bed was very firm.
Location: Safe locale, near a mall with souvenir shops and a variety of restaurants in the area.
We picked the hotel based on reviews for safety and were pleased. The staff were very courteous and helpful, The room was quiet as requested and stocked with plenty of amenities. The hotel has a restaurant and seperate drink bar. All in all, a very nice stay.
Comment from Hotel Management
Nov 28, 2017 by Ale, Hotel Management
We are glad you enjoy staying with us. We hope to see you soon. Best Regards,
5 out of 5
Recommended
for Everyone
by A verified traveler from Prospect Heights, illinois

Nice place to stay, convinient close to airport.

Posted Nov 25, 2017
I like the personnel, nice facility, very convinuent to get to the airport.
Comment from Hotel Management
Nov 25, 2017 by Ale, Hotel Management
Thank you so much for taking the time and share your comments. We hope to see you soon.
5 out of 5
Recommended
for Everyone
by A verified traveler from New Jersey, USA

nice

Posted Nov 17, 2017
Pros: everything
Cons: none
Location: convenient
The Hotel was very confortable, friendly staff, location was very convenient, clean and net, only the beds are a little bit old, and I recommend to change the mattresses more often, the breakfast was delicious, typical food from Guatemala that I enjoyed very much. I am planning to go next year and I will book it again. I will recommend my friends and family to go to Clarion Suites. Overall was a good experience.
Comment from Hotel Management
Nov 17, 2017 by Ale, Hotel Management
Thank you so much for your comments. We are glad you enjoy staying with us. We will check about your comments about our matress and of course we have plans to update them. Best Regards
5 out of 5
Recommended
for Everyone
by A verified traveler

Great Hotel

Posted Nov 16, 2017
Pros: The suite was perfect well organized super clean I love it.
Cons: I will the food needs a bit of improvement..
Location: Location was great bars and restaurant are very close
I had a great experience at this hotel i would definitely recomend this hotel great service.
Comment from Hotel Management
Nov 17, 2017 by Ale, Hotel Management
Thank you it will be nice that you visit us again. Thank you for sharing your comments about your stay. Best Regards,
5 out of 5
by A verified traveler

Great location. Food was good. Restaurant OK.

Posted Oct 25, 2017
Pros: Good location
Cons: The restaurant is a bit institutional. Food is good and good quality.
Location: Restaurants.
Business travel. Quick check in and check out. Comfortable room.
Comment from Hotel Management
Oct 26, 2017 by alejandra, Hotel Management
Thank you for taking the time and send us your feedback, we are glad you enjoy staying with us, we hope to see you soon.
4 out of 5
Recommended
for Everyone
by A verified traveler

Nice Hotel Clean and Safe

Posted Oct 16, 2017
I rested good, it is great place and the price is good too.
Comment from Hotel Management
Oct 26, 2017 by Ale, Hotel Management
Thank your for your comment, we are glad you enjoy staying with us. We hope to see you soon. Best Regards,
5 out of 5
Recommended
for Everyone
by A verified traveler from Tegucigalpa

Nice Hotel, nice staff

Posted Oct 16, 2017
Pros: staff
Cons: Shuttle hours
Location: Walk around is nice.
Really nice experience, a really nice hotel with nice view.
Comment from Hotel Management
Oct 16, 2017 by Alejandra Samayoa, Hotel Management
Thank you for taking the time and share your comments. Best Regards,
4 out of 5
Recommended
for Everyone
by A verified traveler from guatemala city

Great staff!

Posted Oct 6, 2017
I am big on customer service and this hotel delivered!!
Comment from Hotel Management
Oct 13, 2017 by Ale, Hotel Management
Thank you for your comments. We are glad you enjoy staying with us. We hope to see you soon.