Indoor pool, outdoor pool, cabanas (surcharge)
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Reviews of Le Royal Hotel - Beirut

5 out of 5
Le Royal Hotel - Beirut
Leisure Hills Complex, Dbayeh, Dbayeh

Reviews

8.6

Excellent

Rating 10 - Excellent. 113 out of 192 reviews" "
Rating 8 - Good. 43 out of 192 reviews" "
Rating 6 - Okay. 18 out of 192 reviews" "
Rating 4 - Poor. 9 out of 192 reviews" "
Rating 2 - Terrible. 9 out of 192 reviews" "

9.0/10

Cleanliness

8.4/10

Staff & service

9.0/10

Amenities

8.6/10

Property conditions & facilities

7.8/10

Eco-friendliness

Reviews

10/10 Excellent

michel

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent service Very clean and spacious room
Stayed 1 night in Mar 2024
Response from Le Royal Management on Apr 1, 2024
Dear Mr. Michel,We appreciate your rating regarding your stay in our Hotel.It is always a pleasure to receive positive feedback. Le Royal Hotel continuously strives to meet your needs and expectations.Thank you again for sharing your experience, and we look forward to serving you in the future.Sincerely,

10/10 Excellent

Sara Maria

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Dec 2023
Response from Le Royal Management on Feb 27, 2024
Dear Mrs. Maria,We appreciate your rating regarding your stay in our Hotel.It is always a pleasure to receive positive feedback. Le Royal Hotel continuously strives to meet your needs and expectations.Thank you again for sharing your experience, and we look forward to serving you in the future.Sincerely,

10/10 Excellent

Hagop

Liked: Cleanliness, staff & service, property conditions & facilities
Definitely I will come back
Stayed 9 nights in Sep 2023
Response from Le Royal Management on Oct 27, 2023
Dear Mr. Hagop,We appreciate your rating regarding your stay in our Hotel.It is always a pleasure to receive positive feedback. Le Royal Hotel continuously strives to meet your needs and expectations.Thank you again for sharing your experience, and we look forward to serving you in the future.Sincerely,

10/10 Excellent

Mary

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 8 nights in Sep 2023
Response from Le Royal Management on Oct 27, 2023
Dear Mrs. Mary,We appreciate your rating regarding your stay in our Hotel.It is always a pleasure to receive positive feedback. Le Royal Hotel continuously strives to meet your needs and expectations.Thank you again for sharing your experience, and we look forward to serving you in the future.Sincerely,

10/10 Excellent

AMADO

Liked: Cleanliness, staff & service, property conditions & facilities
A very established and respectable hotel. The gym is second to none. The lady in housekeeping was spectacular. The F & B outlets are OK. Views to the sea and to Beirut are amazing. It is a bit out of Beirut, but highly recommendable
Stayed 7 nights in Sep 2023
Response from Le Royal Management on Nov 13, 2023
Dear Mr. Amado,We appreciate your rating regarding your stay in our Hotel.It is always a pleasure to receive positive feedback. Le Royal Hotel continuously strives to meet your needs and expectations.Thank you again for sharing your experience, and we look forward to serving you in the future.Sincerely,

10/10 Excellent

Yaser

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2023
Response from Le Royal Management. on Sep 18, 2023
Dear Mr. Yaser,We appreciate your rating regarding your stay in our Hotel.It is always a pleasure to receive positive feedback. Le Royal Hotel continuously strives to meet your needs and expectations.Thank you again for sharing your experience, and we look forward to serving you in the future.Sincerely,

4/10 Poor

Ahmad

Disliked: Staff & service, property conditions & facilities
Stayed 3 nights in Aug 2023
Response from Le Royal Management. on Sep 4, 2023
Dear Mr. Ahmad,Thank you for taking the time to tell us about your stay at Le Royal Hotel Beirut.We regret that your experience did not meet your expectations.At Le Royal Hotel Beirut, we continuously strive to meet your needs and expectations; therefore your feedback is very important to us. We appreciate the time you took to share your concerns, and it is our hope that you will give us the opportunity to better serve you in the future. Sincerely,

10/10 Excellent

yusra, Yagoona

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing hotel, very royal, big and grand ! Excellent customer service, from the whole team from Lobby, restaurant staff, and room cleaners. Loved the breakfast buffer options too. I hotel hopped 6 different hotels, and this is in the top 2 of the 6 hotels I stayed at, for 3 nights. Thank You for an amazing experience.
Stayed 3 nights in Aug 2023
Response from Le Royal Management. on Sep 4, 2023
Dear Mrs. Yusra,We appreciate your rating regarding your stay at Le Royal Hotel Beirut. It is always a pleasure to receive positive feedback. Le Royal Hotel continuously strives to meet your needs and expectations.Thank you again for sharing your experience, and we look forward to serving you in the future.Sincerely,

10/10 Excellent

krikor

Stayed 3 nights in Aug 2023
Response from Le Royal Management. on Sep 4, 2023
Dear Mr. Krikor,We appreciate your rating regarding your stay at Le Royal Hotel Beirut. It is always a pleasure to receive positive feedback. Le Royal Hotel continuously strives to meet your needs and expectations.Thank you again for sharing your experience, and we look forward to serving you in the future.Sincerely,

6/10 Okay

Grace

Disliked: Property conditions & facilities
Stayed 7 nights in Aug 2023
Response from Le Royal Management. on Aug 16, 2023
Dear Mrs. Grace,Thank you for taking the time to tell us about your stay at Le Royal Hotel Beirut. We regret that your experience did not meet your expectations. At Le Royal Hotel Beirut, we continuously strive to meet your needs and expectations; therefore your feedback is very important to us. We appreciate the time you took to share your concerns, and it is our hope that you will give us the opportunity to better serve you in the future. Sincerely,

10/10 Excellent

Sabeh

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff was AMAZING! The facility was AMAZING!
Stayed 15 nights in Jul 2023
Response from Le Royal Management. on Aug 7, 2023
Dear Mr. Sabeh,We appreciate your rating regarding your stay at Le Royal Hotel Beirut. It is always a pleasure to receive positive feedback. Le Royal Hotel continuously strives to meet your needs and expectations.Thank you again for sharing your experience, and we look forward to serving you in the future.Sincerely,

10/10 Excellent

Suzanne

Liked: Cleanliness
Stayed 1 night in Jul 2023
Response from Le Royal Management. on Jul 27, 2023
Dear Mrs. Suzanne,We appreciate your rating regarding your stay at Le Royal Hotel Beirut. It is always a pleasure to receive positive feedback. Le Royal Hotel continuously strives to meet your needs and expectations.Thank you again for sharing your experience, and we look forward to serving you in the future.Sincerely,

10/10 Excellent

Samir G.

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
The hotel is excellent and staff is very helpful and friendly.
Stayed 4 nights in Jul 2023
Response from Le Royal Management. on Jul 20, 2023
Dear Mr. Samir,We appreciate your kind comments regarding your stay at Le Royal Hotel Beirut. It is always a pleasure to receive positive feedback.I will share your comments with our team, who I am certain will be encouraged by your remarks. Le Royal Hotel continuously strives to meet your needs and expectations.Thank you again for sharing your experience, and we look forward to serving you in the future.Sincerely,

10/10 Excellent

Albert

Liked: Cleanliness, staff & service, property conditions & facilities
Great service and staff
Stayed 2 nights in Jun 2023
Response from Le Royal Management. on Jul 3, 2023
Dear Mr. Albert,We appreciate your kind comments regarding your stay at Le Royal Hotel Beirut. It is always a pleasure to receive positive feedback.I will share your comments with our team, who I am certain will be encouraged by your remarks. Le Royal Hotel continuously strives to meet your needs and expectations.Thank you again for sharing your experience, and we look forward to serving you in the future.Sincerely,

10/10 Excellent

Anthony, SAN FRANCISCO

Liked: Cleanliness, staff & service, property conditions & facilities
Great property with some of the best service you will ever receive. I’ll be back
Stayed 1 night in Jun 2023
Response from Le Royal Management. on Jun 22, 2023
Dear Mr. Anthony,We appreciate your kind comments regarding your stay at Le Royal Hotel Beirut. It is always a pleasure to receive positive feedback.I will share your comments with our team, who I am certain will be encouraged by your remarks. Le Royal Hotel continuously strives to meet your needs and expectations.Thank you again for sharing your experience, and we look forward to serving you in the future.Sincerely,

10/10 Excellent

Tony

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Le Royal Right Name for this establishment cause they treat you like royalty
Stayed 6 nights in May 2023
Response from Le Royal Management. on Jun 6, 2023
Dear Mr. Tony, We appreciate your kind comments regarding your stay at Le Royal Hotel Beirut. It is always a pleasure to receive positive feedback.I will share your comments with our team, who I am certain will be encouraged by your remarks. Le Royal Hotel continuously strives to meet your needs and expectations.Thank you again for sharing your experience, and we look forward to serving you in the future.Sincerely,

10/10 Excellent

Paul

Traveled with partner
Liked: Cleanliness, property conditions & facilities
Stayed 1 night in May 2023
Response from Le Royal Management. on May 29, 2023
Dear Mr. Paul,We are happy to welcome you again among us in Le Royal. It is always a pleasure to receive a high rating. The hotel continuously strives to meet your needs and expectations.Thank you again for sharing your experience, and we look forward to serving you in the future.Sincerely,

10/10 Excellent

Alexander

Traveled with family and small children
Liked: Cleanliness, staff & service, property conditions & facilities
Incredible hotel, beautiful view and very clean. Staff and dining were excellent
Stayed 6 nights in May 2023
Response from Le Royal Management. on May 29, 2023
Dear Mr. Alexander,We are happy to welcome you again among us in Le Royal and we appreciate your comments regarding your stay. It is always a pleasure to receive positive feedback.I will share your comments with our team, who I am certain will be encouraged by your remarks. The hotel continuously strives to meet your needs and expectations.Thank you again for sharing your experience, and we look forward to serving you in the future.Sincerely,

10/10 Excellent

GEORGE

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Very responsive front desk. Outstanding breakfast
Stayed 4 nights in May 2023
Response from Le Royal Management. on May 23, 2023
Dear mr. Georges,We are happy to welcome you again among us in Le Royal and we appreciate your comments regarding your stay. It is always a pleasure to receive positive feedback.I will share your comments with our team, who I am certain will be encouraged by your remarks. The hotel continuously strives to meet your needs and expectations.Thank you again for sharing your experience, and we look forward to serving you in the future.Sincerely,

10/10 Excellent

Pierre

Excellent views, great service, very clean and friendly staff.
Stayed 4 nights in May 2023
Response from Le Royal Management. on May 15, 2023
Dear Mr. Pierre,We are happy to welcome you again among us in Le Royal and we appreciate your comments regarding your stay. It is always a pleasure to receive positive feedback.I will share your comments with our team, who I am certain will be encouraged by your remarks. The hotel continuously strives to meet your needs and expectations.Thank you again for sharing your experience, and we look forward to serving you in the future.Sincerely,

2/10 Terrible

saeed

Disliked: Staff & service, room comfort
Stayed 1 night in May 2023
Response from Le Royal Management. on May 13, 2023
Dear Mr. Saeed, Thank you for taking the time to tell us about your stay at Le Royal Hotel Beirut. We regret that your experience did not meet your expectations. At Le Royal Hotel Beirut, we continuously strive to meet your needs and expectations; therefore your feedback is very important to us. We appreciate the time you took to share your concerns, and it is our hope that you will give us the opportunity to better serve you in the future. Sincerely,

10/10 Excellent

Maeen

Liked: Cleanliness, staff & service, property conditions & facilities
It was amazing visit beautiful hotel. Everything is perfect. The reception, the valet, the room, service people, so friendly, clean, and beautiful hotel with a wonderful of you. I really enjoy it and I will come back again.
Stayed 3 nights in May 2023
Response from Le Royal Management. on May 8, 2023
Dear Mr. Maeen,We are happy to welcome you again among us in Le Royal and we appreciate your comments regarding your stay. It is always a pleasure to receive positive feedback.I will share your comments with our team, who I am certain will be encouraged by your remarks. The hotel continuously strives to meet your needs and expectations.Thank you again for sharing your experience, and we look forward to serving you in the future.Sincerely,

6/10 Okay

Galal

Stayed 4 nights in Feb 2023
Response from Le Royal Management. on Mar 29, 2023
Dear Mr. Galal,We are happy to welcome you again among us in Le Royal and we appreciate your rating.The hotel continuously strives to meet your needs and expectations.We look forward to serving you in the future.Sincerly,

10/10 Excellent

Omar

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Spacious room, great hospitality, and a very friendly service. Staff was very supportive for a late check out, and we really enjoyed our stay to the max. Definite repeat.
Response from Le Royal Management. on Jan 13, 2023
Dear Mr.Omar,We are happy to welcome you again among us in Le Royal and we appreciate your comments regarding your stay. It is always a pleasure to receive positive feedback.I will share your comments with our team, who I am certain will be encouraged by your remarks. The hotel continuously strives to meet your needs and expectations.Thank you again for sharing your experience, and we look forward to serving you in the future.Sincerely,

10/10 Excellent

Rima

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
My husband and I always select this hotel due to it's supreme service, prime location with magnificent views all around that hotel that is centered and close to everything. We always feel at home with loving, friendly staff that make our experience very memorable. Thank you Le Royal for a super clean, elegant ambiance we have not encountered at any other hotel. We look forward to out next stay next year as well, and we recommend Le Royal to all of our family and friends.
Stayed 7 nights in Sep 2022
Response from Le Royal Management. on Sep 14, 2022
Dear Mrs. Rima,We are happy to welcome you again among us in Le Royal and we appreciate your comments regarding your stay.It is always a pleasure to receive positive feedback.I will share your comments with our team, who I am certain will be encouraged by your remarks. The hotel continuously strives to meet your needs and expectations.Thank you again for sharing your experience, and we look forward to serving you in the future.Sincerly,

10/10 Excellent

Farhad

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Sep 2022

4/10 Poor

Lordis

Traveled with family
Disliked: Cleanliness, property conditions & facilities
I booked a non smoking room. The first room had a very bad smoking smell. The second room smelled also . The third room was ok but It was impossible taking a shower without getting the whole bathroom full of water.
Stayed 14 nights in Aug 2022
Response from Le Royal Management. on Aug 30, 2022
Dear Mr. Lordis, Thank you for taking the time to tell us about your stay at Le Royal Hotel Beirut. We regret that your experience did not meet your expectations. At Le Royal Hotel Beirut, we continuously strive to meet your needs and expectations; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent any future occurrences. We appreciate the time you took to share your concerns, and it is our hope that you will give us the opportunity to better serve you in the future. Sincerely,

10/10 Excellent

michel

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Excellent service
Stayed 1 night in Aug 2022
Response from Le Royal Management. on Aug 22, 2022
Dear Mr. Michel,We appreciate your rating regarding your stay at Le Royal Hotel Beirut. It is always a pleasure to receive positive feedback. Le Royal Hotel continuously strives to meet your needs and expectations. We look forward to serving you in the future.

10/10 Excellent

Farid

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location and front desk staff were amazing. They arranged for early check in for us upon arrival due to change in our flight. They accommodated our request without hesitation. Parking staff were excellent and always helpful for direction. Thank you all for wonderful 10 days.
Stayed 7 nights in Jul 2022
Response from Mohamed Jamaleddine on Aug 8, 2022
Dear Mr. Farid, Thank you for the wonderful feedback! We are delighted that you have enjoyed your stay at Le Royal Hotel and we look forward to welcoming you back very soon! Best Regards, On behalf of the management

10/10 Excellent

Ghazi

Traveled with family and small children, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice
Stayed 1 night in Jul 2022
Response from Le Royal Management. on Jul 28, 2022
Dear Mr. Ghazi, We appreciate your kind comment regarding your stay at Le Royal Hotel Beirut. It is always a pleasure to receive positive feedback. I will share your comment with our team, who I am certain will be encouraged by your remark. Le Royal Hotel continuously strives to meet your needs and expectations. Thank you again for sharing your experience, and we look forward to serving you in the future. Sincerely,

4/10 Poor

Cendrella

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 9 nights in Jul 2022

8/10 Good

Madyan

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Too many kids in the adults pool
Stayed 5 nights in Jul 2022
Response from Le Royal Management. on Jul 18, 2022
Dear Mrs. Ojieli, Thank you for taking the time to tell us about your stay at Le Royal Hotel Beirut. We regret that your experience did not meet your expectations. At Le Royal Hotel Beirut, we continuously strive to meet your needs and expectations; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent any future occurrences. We appreciate the time you took to share your concerns, and it is our hope that you will give us the opportunity to better serve you in the future. Sincerely,

6/10 Okay

Grace

Traveled with family and small children
Disliked: Amenities
It’s a nice place, could use an updating. Unhappy while was there they were so king construction it was noisy and dirty.
Stayed 8 nights in Jun 2022
Response from Le Royal Management. on Aug 2, 2022
Dear Mrs. Munayirji, We thank you for your feedback. It is unfortunate that we had some construction work taking place in the Hotel during your stay which is completed now. We look forward to serving you in the future.

10/10 Excellent

Victor

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Large rooms. Good location with an amazing view. Excellent for families. Good breakfast buffet
Stayed 1 night in Jul 2022
Response from Le Royal Management. on Jul 14, 2022
Dear Mr. Victor, Thank you for complimenting the hotel's rooms, location, view and breakfast. We look forward to welcoming you back soon. Le Royal Management.

8/10 Good

ROY, Jeddah

Liked: Cleanliness, staff & service, property conditions & facilities
rooms are spacious and clean, all staff are friendly however verses the room rate we expect a lot more. for instance the access to the water parc for the inhouse guests should be free and not discounted. same for the WIFI it should be free and not limited to 2 devices. in addition if the inhouse guest has guests of his own at the pool, charging 50$ per person is insane considering that most beautiful resorts in Lebanon are much cheaper also you should consider that these guests will be spending money for lunch and drinks. over all our stay was nice but the hotel is over rated.
Stayed 4 nights in Jun 2022
Response from Le Royal Management. on Jul 14, 2022
Dear Mr. Alonzo, Thank you for complimenting the hotel's rooms, cleanliness and staff. Your comments have been shared with the management team. We look forward to welcoming you back soon.

6/10 Okay

ROY, Jeddah

Stayed 3 nights in Jun 2022

10/10 Excellent

Melissa

Stayed 1 night in May 2022

10/10 Excellent

Fady

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 3 nights in Feb 2022

10/10 Excellent

Verified traveler

Traveled with group, Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities
Great facility, very clean and quiet. Should put a small fridge in each room
Stayed 1 night in Aug 2021
Response from Hotel Manager on Aug 17, 2021
Dear valuable guest, Thank you for choosing Le Royal Hotel Beirut and for taking the time to rate us on Expedia. We are glad you had a pleasant stay with us. We look forward to welcoming you back again soon. Sincerely yours,

2/10 Terrible

Verified traveler

Disliked: Cleanliness, staff & service, property conditions & facilities
Bad hotel
Stayed 3 nights in Jul 2021

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 4 nights in Dec 2019
Response from Theresia on Jan 16, 2020
Dear valued customer, Thank you for your rating on Expedia! As a member of the Leading Hotels of the World we are dedicated to make each guest's experience a memorable one. We look forward to welcoming you back!

10/10 Excellent

Eman

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 8 nights in Oct 2019
Response from Theresia Kassis on Oct 22, 2019
Dear Mr. Eman, Thank you for your rating on Expedia! As a member of the Leading Hotels of the World we are dedicated to make each guest's experience a memorable one. We look forward to welcoming you back!

10/10 Excellent

Jemmel

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Le Royal ❣️ For a Royal treatment
Absolutely wonderful experience The staff and location were exceptional Would highly recommend it
Stayed 2 nights in Sep 2019
Response from theresia on Oct 2, 2019
Dear Jemmel, Thank you for your review on Expedia! As a member of the Leading Hotels of the World we are dedicated to make each guest's experience a memorable one. We look forward to welcoming you back!

10/10 Excellent

Verified traveler

Business traveler, Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
according to expectation, nice food, helpful staff
Stayed 3 nights in Sep 2019
Response from theresia on Sep 26, 2019
Dear valued customer, Thank you for your review on Expedia! As a member of the Leading Hotels of the World we are dedicated to make each guest's experience a memorable one. We look forward to welcoming you back!

10/10 Excellent

Verified traveler

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lovely experience, breakfast buffet selection amazing. The spa amenities second to none. Highly recommended.
Stayed 2 nights in Sep 2019
Response from theresia on Sep 23, 2019
Dear valued customer, Thank you for your review on Expedia! As a member of the Leading Hotels of the World we are dedicated to make each guest's experience a memorable one. We look forward to welcoming you back!

10/10 Excellent

allen

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
It was so beautiful , and the best service
Stayed 3 nights in Sep 2019
Response from theresia on Sep 19, 2019
Dear Allen, Thank you for your review on Expedia! As a member of the Leading Hotels of the World we are dedicated to make each guest's experience a memorable one. We look forward to welcoming you back!

10/10 Excellent

Justin, Atlanta, ga

Traveled with family and small children, Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Best hotel in Lebanon. Loved it here. Never had to leave. Great for kids too.
Stayed 4 nights in Sep 2019
Response from theresia on Sep 11, 2019
Dear Justin, Thank you for your review on Expedia! As a member of the Leading Hotels of the World we are dedicated to make each guest's experience a memorable one. We look forward to welcoming you back!

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Aug 2019
Response from theresia on Aug 30, 2019
Dear valued customer, Thank you for your rating on Expedia! As a member of the Leading Hotels of the World we are dedicated to make each guest's experience a memorable one. We look forward to welcoming you back!

10/10 Excellent

Verified traveler

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff and customer service are exceptional! They were very accommodating to our needs, and we look forward to going back.
Stayed 2 nights in Aug 2019
Response from theresia on Aug 22, 2019
Dear valued customer, Thank you for your rating on Expedia! As a member of the Leading Hotels of the World we are dedicated to make each guest's experience a memorable one. We look forward to welcoming you back!

10/10 Excellent

Verified traveler

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This was a great property with exceptional service. The room service was great at 2am. Very fast and good food and drinks. I will be staying here again 👍
Stayed 1 night in Aug 2019
Response from theresia on Aug 20, 2019
Dear valued customer, Thank you for your rating on Expedia! As a member of the Leading Hotels of the World we are dedicated to make each guest's experience a memorable one. We look forward to welcoming you back!