Ratings based on 1,292 Verified Reviews

4.4 out of 5
95% of guests recommend
4.7 Room cleanliness
4.3 Service & staff
4.4 Room comfort
4.5 Hotel condition
Expedia Verified Reviews
5 out of 5
Recommended
for Everyone
by A verified traveler from Sunnyvale, CA

They saved my day!

Posted Aug 18, 2017
Pros: Very friendly, spoke great english, room was quiet and clean.
Location: 5 minutes from the airport, right next to the train stop and a SPAR grocery store.
When I got to the airport I found to my horror, that I somehow left my pouch with my passport in the hotel and the plane was going to leave in 1.5 hours! We reached the hotel reception and they sent someone to my room and found it! Then they had their airport van drive it to the airport where I picked it up and made my flight! So grateful!!! Oh and the hotel - it is also very good. The bed and shower was great and the room has fine amenities. kj
5 out of 5
Recommended
for Everyone
by A verified traveler

Posted Aug 6, 2017
Very nice, clean, quiet hotel. Great location. Right next to the station. Good customer service. Can travel anywhere in the country on a daily basis given its proximity to Zurich
Comment from Hotel Management
Aug 6, 2017 by er, Hotel Management
Dear Guest Thank you for staying in the Hotel Allegra. We appriciate your Feedback, thank you very much. We hope to welcome you soon again. best regards your allegra Team
5 out of 5
Recommended
for Everyone
by A verified traveler

Nice hotel at the Kloten train station

Posted Jul 19, 2017
Excellent service. Nice hotel at the Kloten train station.
Comment from Hotel Management
Jul 24, 2017 by er, Hotel Management
Dear Guest Thanks for staying with us. We appreciate your feedback! We hope to welcome you soon again Your Allegra Team
2 out of 5
by A verified traveler

Clean hotel with no air conditioning.

Posted Jul 10, 2017
Pros: Close to the train so access to the city was convenient. Most of the staff was helpful except for the gentleman who checked me out took care of cab.
Cons: Better explanation of the accommodations.
There was no air conditioning in the hotel I was unaware of this situation when I made the reservation. This made the stay in the room very uncomfortable. The night before I had requested a wake up for 4:00 am. and scheduled 5:00 am airport shuttle. I had to catch a 6:30 am flight. Didn't get my wake call. When I got to the lobby with about 1 minute to get the shuttle. I told the gentleman at reception that I needed to check out and be on the 5:00 am shuttled. Needless to say, the shuttle pulled away and gentleman at reception told me the next shuttle will be at 5:20 am but it was full. He told me he would call a cab at the hotel expense. The cab arrived and when I got to the airport the cab driver had no idea that the hotel was going to pay for the fare. Of course I didn't have time to debate the issue so I paid the fare.
Comment from Hotel Management
Jul 17, 2017 by er, Hotel Management
Dear Guest. Thank you for sharing your impressions with us. Yes, we do not have any AC, we try to do our best for ourclients, but sometimes it is to hot for everybody, we understand you very well. We are s sorry what happend with the taxi, that's our fault. How we may rfund you the taxiamount? please let us know. We hope that you had a nice flight, after all and happy landing...! All the best and hopefully we see you again we rmain our best wishes your allegra team
5 out of 5
Recommended
for Everyone
by A verified traveler

Large room

Posted Jul 1, 2017
This was a large room for a good value. Also excellent customer service. They made our dinner reservation and airport shuttle reservation.
Comment from Hotel Management
Jul 4, 2017 by er, Hotel Management
Dear Guest Thank you for sharing your impressions with us and ohter customers. We are gald to hear you was happy with our Services, and hope to welcome you very soon again. best regards your allegra team
5 out of 5
Recommended
for Everyone
by A verified traveler from Sunnyvale,CA

Excellent hotel close to airport and train station

Posted Jun 23, 2017
Pros: Location
Cons: rooms need to be air conitioned.
Very conveniently located from airport and train station.The staff was super nice! The only issue was - when we were in Zurich, it was very hot and the rooms did not have air conditioning. They did have a fan but it was still hot. But overall had a great stay with super helpful staff at reception.
Comment from Hotel Management
Jun 26, 2017 by er, Hotel Management
Dear KJ Thanks for staying with us. We appreciate your feedback! We hope to welcome you soon again best regards Your Allegra Team
4 out of 5
Recommended
for Everyone
by A verified traveler

Convenient to Zurich Airport at reasonable price.

Posted Jun 21, 2017
Pros: Closeness to ZRH.
Comfortable stay overnight near ZRH. Great access to the airport served by free shuttle bus.
Comment from Hotel Management
Jun 26, 2017 by er, Hotel Management
Dear Guest Thanks for staying with us. We appreciate your feedback! We hope to welcome you soon again.
5 out of 5
Recommended
for Everyone
by A verified traveler from Australia

Great place to stay in transit

Posted May 30, 2017
This hotel is close to Zurich airport, quiet, clean, bright & comfortable and reasonably priced. We were happy to discover that there were shops and cafes in walking distance, and that the train station could be accessed from the hotel parking lot. It was an easy walk with all of our luggage to catch the train into the city.
Comment from Hotel Management
May 31, 2017 by er, Hotel Management
Dear Tracey Thank you very much for taking the time to share this lovely Feedback with us and other travelers. We are glad to see that you have been satisfied with our standards and services and are looking forward to welcome you again soon. With warm regards, Your Hotel Allegra Team
5 out of 5
Recommended
for Everyone
by A verified traveler from Ontario, Canada

Close to airport and train station

Posted May 18, 2017
Pros: Very clean
Cons: Nothing in my opinion
Location: The location is close to airport and train stations
We were very happy with the room, and the restaurant. Food was great and the room was spotless!!
Comment from Hotel Management
May 19, 2017 by er, Hotel Management
Dear Carol Thank yo so much for your lovely hotel feedback. We are bery happy to hear everything was fine. We hope to welcome you bery soon again and wish yoi all the best. Your Allegra Team
5 out of 5
by Karen

Great location!

Posted May 15, 2017 on Hotels
Very nice and quiet place to stay. Convenient location to airport and downtown Zurich.
Comment from Hotel Management
May 17, 2017 by Hotel Allegra, Hotel Management
Dear Karen Thank you for choosing the Allegra Hotel. We are very glad to hear you were happy with our Services. We hope to welcome you soon again in our Hotel Allegra Best regards Your Allegra Team