Posted Sep 25, 2016 on Hotels
Customer service was fine. That is all that was good. This place feels Eastern Block-ish or maybe interment camp like. Terrible location, inconveniently far from bus or train stop, and just really barebones, depressing and ugly. If someone's work paid for them to stay here while in Zurich, their work hates them and they should get a different job.
Comment from Hotel Management
Sep 30, 2016 by General Manager, Hotel Management
Dear Guest, thank you very much for your stay at our Apart-Hotel operated by Hilton and your comment on Hotels.com. We strive to provide a superior service experience for every customer. Therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problems and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future.