Ratings based on 755 Verified Reviews

4.0 out of 5
87% of guests recommend
4.3 Room cleanliness
4.2 Service & staff
3.9 Room comfort
4.0 Hotel condition
Expedia Verified Reviews
4 out of 5
Recommended
for Everyone
by A verified traveler

Nice hotel to stay in Zurich!

Posted Sep 29, 2017
Pros: location, staff, clearness, and comfortable.
The location is perfect, close to the train station, and major scenic points in the downtown area. We arrived on the morning around 10am, the staff even allows me to checkin my room, and also give us a bottle of red mine, saying we are the first guest that day!!! The room is just renovated, the floor and furniture are new, it is clear, and comfortable! definitely would like to stay again.
Comment from Hotel Management
Oct 3, 2017 by Guest Relation, Hotel Management
Dear Guest, thank you for your visit and for your detailed review. It is a pleasure to read that you like the perfect location and that you appreciated the early check in. Thank you for recommending our hotel. We are looking forward to welcoming you again soon. Kind regards, Franziska Kläy, Guest Relation
4 out of 5
Recommended
for Everyone
by A verified traveler

Posted Sep 26, 2017
As the name implies this hotel is central to everything a tourist is seeking to do in Zurich and thus is a very handy as well as good hotel.
Comment from Hotel Management
Oct 3, 2017 by Guest Relation, Hotel Management
Dear Guest, thank you for having taken the time to rate the Hotel Central Plaza. We are glad that you enjoyed the central location and would be delighted to welcome you again soon. Sunny regards, Franziska Kläy, Guest Relation
4 out of 5
Recommended
for Everyone
by A verified traveler

Well located

Posted Sep 14, 2017
Very well located across the river from main train station
Comment from Hotel Management
Sep 18, 2017 by Guest Relation, Hotel Management
Dear Guest, thank you for your visit and for your positive feedback. Kind regards, Franziska Kläy, Guest Relation
5 out of 5
Recommended
for Everyone
by A verified traveler from london

Very nice hotel,near lake and very convenient

Posted Sep 13, 2017
Pros: Location
Cons: All good
Location: Very convenient,to transport,and restaurant
Enjoyed the stay, everything walking distance , good and very helpful staff Very resemble hotel price, good restaurant and very posh pub,
Comment from Hotel Management
Sep 14, 2017 by Guest Relation, Hotel Management
Dear Guest, thank you for your visit and for your rating. We are proud to read that you enjoyed the friendliness of our staff and mention that they are very helpful. It would be a pleasure to welcome you soon again. Kind regards, Franziska Kläy, Guest Relation
4 out of 5
Recommended
for Everyone
by A verified traveler

Posted Aug 17, 2017
Nice hotel but would have liked to see wider choice for breakfast .
Comment from Hotel Management
Aug 17, 2017 by Guest Relation, Hotel Management
Dear Guest, thank you for your visit and for your positive rating. Your feedback regarding the choice at the buffet breakfast has been forwarded to our Management. Best regards, Franziska Kläy, Guest Relation
5 out of 5
Recommended
for Everyone
by A verified traveler from singapore

Excellent location

Posted Aug 6, 2017
Pros: Location
The hotel located opposite central station. The room clean just a little bit small but quiet alright. If we go back Zurich will stay at the same hotel.
Comment from Hotel Management
Aug 8, 2017 by Guest Relation, Hotel Management
Dear Guest, thank you for your visit and for your fantastic review. We are delighted to read that you would like to stay here again. We wish you a sunny time. Best regards, Franziska Kläy, Guest Relation
5 out of 5
by Roger

Posted Jul 7, 2017 on Hotels
Very welcoming hotel.Saw to our every need
Comment from Hotel Management
Jul 10, 2017 by Franziska Jahn, Hotel Management
Dear Guest, thank you for your visit and for having taken the time to share your feedback. We are pleased to read that you enjoyed your time in our hotel. Kind regards, Franziska Kläy, Guest Relation
3 out of 5
by A verified traveler

Posted Jun 20, 2017 on Hotels
Room small, view was not what we expected. Excellent water pressure! Great location. Restaurant was under renovation.
Comment from Hotel Management
Jun 23, 2017 by Franziska Jahn, Hotel Management
Dear Guest, thank you for your visit and for your feedback. We regret that the view did not meet your expectations. Our Central Bar and our bath rooms are under renovation now, the hotel is closed until 30th of July. We wish you a pleasant summer time. Kind regards, Franziska Kläy, Guest Relation
5 out of 5
by Jim

Fun Times in Central Zurich

Posted Jun 11, 2017 on Hotels
The Central Plaza Hotel is in the absolutely best location to see and enjoy Zurich. We loved everything about this place ... even considering that it was undergoing a renovation at the time.
Comment from Hotel Management
Jun 16, 2017 by Franziska Jahn, Hotel Management
Dear Guest, thank you for your visit and for sharing your experiences. It is a pleasure to read that you enjoyed your stay. The hotel will be closed because of the renovation of our bar and some bath rooms from the 18th of June until the 30th of July. We would be glad to welcome you soon again. Sunny regards from Zurich, Franziska Kläy, Guest Relation
5 out of 5
by Helen

Zurich

Posted Jun 9, 2017 on Hotels
The Hotel was just perfect 5 minutes from the station. Very comfy bed. Very helpful staff. I could not have picked a better Hotel for my stay in Zurich
Comment from Hotel Management
Jun 13, 2017 by Franziska Jahn, Hotel Management
Dear Guest, thank you for your stay with us and for your wonderful feedback. We are so glad to read that you had a perfect time and that you enjoyed the comfortable bed and our helpful staff. We look forward to welcoming you soon again. Kind regards, Franziska Kläy, Guest Relation