Ratings based on 373 Verified Reviews

4.6 out of 5
95% of guests recommend
4.8 Room cleanliness
4.6 Service & staff
4.6 Room comfort
4.6 Hotel condition
Expedia Verified Reviews
5 out of 5
Recommended
for Everyone
by A verified traveler from Missouri

Great place to have space to relax

Posted Sep 23, 2017
Pros: so much room. Separate bedroom, full kitchen with dishwasher, washer/dryer, microwave. really loved breakfast being delivered to room every day
Cons: only wish it was closer to old town. there are not a lot of restaurants nearby walking.
Location: Tram was right across the street so that really helped.
We just spent two nights and were very pleased once we figured out the tram for the first time.
5 out of 5
by William

Amazing stay at EMA Suites!

Posted Jun 13, 2017 on Hotels
A little off the beaten path but walking distance to Old Town Zurich. Just a few stops away from the main Zurich train station when you take the tram. The suite was recently remodeled and very modern furnishings. The bed was comfortable and room was quiet. We were pleasantly surprised to find they delivered breakfast to your room in the morning. It had freshly scrambled eggs, pastries, meat/cheese plate, cereal, yogurt, orange juice and fresh coffee! What a treat! We wish we were able to stay longer but we had a mid-morning flight back to the states. Highly recommend EMA Suites!
Comment from Hotel Management
Jun 16, 2017
Hello William! Thank you very much for your kind feed-back and for your recommendation. We are delighted that your expectations in your stay at the newly designed and fully air-conditionned EMA House Hotel Suites were fully met. Great that you enjoyed our room service breakfast which allows for a very private start into a new day. We very much hope to welcome you some other time again. Urs Schaerer, Director
5 out of 5
by David

GREAT PLACE!

Posted May 29, 2017 on Hotels
Awesome stay! The suite was clean, comfortable, and roomy. The breakfast was customizable, delivered to our suite, and was tasty. The view from the balcony was amazing, We loved our stay!
Comment from Hotel Management
Jun 16, 2017
Great review - thank you very much, David. We are very pleased that you spent a memorable time at the newly designed and fully air-conditionned EMA House Hotel Suites and we very much hope to welcome you some other time again. Urs Schaerer, Director
5 out of 5
by A verified traveler

Posted May 1, 2017 on Hotels
friendly staff with smile, nice bed and good location near the central area
Comment from Hotel Management
May 3, 2017
Thank you very much for your kind and motivating feed-back. We shall undertake all possible to ensure high quality guest services for future guests. Urs Schaerer, Director
5 out of 5
by JAMAL

Posted Apr 28, 2017 on Hotels
Comment from Hotel Management
May 3, 2017
Thank you very much for the lovely review, Jamal! We are delighted that you enjoyed your stay at the newly designed EMA House Hotel Suites and we hope to welcome you again some other time. Urs Schaerer, Director
5 out of 5
by Tamar

Your best choice in Zurich

Posted Mar 19, 2017 on Hotels
Great place in Zurich! Spotless, huge and beautiful room Breakfast was perfect for young and adults And the staff were amazing
Comment from Hotel Management
Mar 27, 2017
Hello Tamar! Wonderful your lovely recommendation - we highly appreciate your kind review. We are very happy that you spent a lovely and memorable time at the newly designed EMA House Hotel Suites. May we welcome you some other time again? Urs Schaerer, Director
5 out of 5
Recommended
for Everyone
by A verified traveler

Clean and quiet Apartment/Hotel

Posted Mar 7, 2017
Very courteous staff; clean room, breakfast served in room and exactly as promised by the staff; excellent restaurant recommendation (affordable by Zurich standards and family friendly), 15 min walk from downtown. Would stay there again without a doubt, but was travelling in the off-season and I do not know the regular rate.
Comment from Hotel Management
Mar 8, 2017 by Urs S, Hotel Management
Hello dear guest! Thank you very much for your kind review, which we highly appreciate. We are happy that you felt well taken care of by our Service Desk Team and that you spent a great time in Zurich. Please do come back some other time again. Urs Schaerer, Director
5 out of 5
by excellent from Good

Posted Jan 3, 2017 on Hotels
Excellent
Comment from Hotel Management
Jan 6, 2017 by General Manager, Hotel Management
Tank you very much for your lovely feed-back, dear guest. Hope to welcome you some other time again. Urs Schaerer, Director
4 out of 5
by A verified traveler

Posted Dec 30, 2016 on Hotels
Comment from Hotel Management
Jan 4, 2017 by General Manager, Hotel Management
Hello! Thank you for taking the time to rate your stay at an EMA House Hotel Suite. We would be pleased to welcome you some other time again. Urs Schaerer, Director
5 out of 5
Recommended
for Everyone
by A verified traveler from Singapore

Comfortable homely stay

Posted Nov 29, 2016
Excellent hotel with convenient tram access. Slightly off the main streets. Quiet environment. Room spacious, and breakfast spread that was included for our stay was generous. Nespresso machine available but despite our request, they were not replenished daily. It was ok; we bought and tried capsules from Tchibo
Comment from Hotel Management
Dec 6, 2016 by Urs S., Hotel Management
Hello Hon Liang! Great that you found your home away from home at the newly designed EMA House Hotel Suites while visiting Zurich. Your kind review is highly appreciated, thank you very much. Thank you for your input and we shall certainly investigating the shortcoming referring to the Nespresso capsules - we are sorry for this. Urs Schaerer, Director