Ratings based on 467 Verified Reviews

They paid and stayed. We double-checked.
4.0 out of 5
91% of guests recommend
4.2 Room cleanliness
4.1 Service & staff
4.1 Room comfort
4.1 Hotel condition
They paid and stayed.
We double-checked.
1 out of 5
by A verified traveler

Eine der schlechteste Hilton Hotel meines Lebens

Posted Aug 21, 2015
Pros: wenn ich endlich nach Hause gehen konnte
Cons: ja alles.
Location: Zürich Flughafen Aerport Hotel Hilton. Nach Zürich fahren und Bekannten begegnen
Ich habe nicht das Zimmer erhalten wofür ich bezahlt habe. Raucher mit 2 Bett Zimmer. Ergebnis: nicht Raucher und ein Doppelbett. Kaffe gab es aber zweimal kein Rahm dazu. Erstemal haben sie es nachtraeglich gebracht zweitemal aufgeschrieben im Lobby, aber niemand kümmerte es dafür. Ich bekam keine. Auf meine Reklamation wegen dem Zimmers gab ein Antwort, ja wir haben eine aber eine Klasse niedriger was sie bezahlt haben. Frechheit ohnes gleichen.
3 out of 5
Recommended
for Everyone
by A verified traveler

Hotel close to airport

Posted Aug 19, 2015
Our experience was below out expectation as we have been in Hilton Hotel before in UK was better than Zurich hilton hotel.
Comment from Hotel Management
Aug 22, 2015 by PB, Hotel Management
Dear Ashraf, Thank you very much for your stay at the Hilton Zurich Airport and your time to let us have your review on Expedia. We appreciate your feedback. We kindly ask you to accept our sincerest apologies for not having met all your expectations and our usually high standards. Please let us know what exactly was not according to your satisfaction so that we could take corrective actions accordingly. Thank you very much. We hope to have the pleasure of welcoming you back again in order to show you our true Hilton hospitality and standards. Kind regards, Patrick Bonnaure, General Manager
5 out of 5
Recommended
for Everyone
by A verified traveler from london

Would come again easy reach of everything

Posted Aug 7, 2015
Transportation to the airport very fluent staff were very helpful
Comment from Hotel Management
Aug 11, 2015 by Patrick Bonnaure, Hotel Management
Dear meena, Thank you very much for your stay and for having taken the time to let us have your valuable feedback on Expedia. We are delighted that you had a very good experience and have gladly shared your nice comments with our team. Thank you very much. We hope to have the pleasure of welcoming you back again soon and thank you very much for being our guest. Kind regards, Patrick Bonnaure, General Manager
4 out of 5
Recommended
for Everyone
by A verified traveler from CA

Close to airport

Posted Jul 24, 2015
The Zurich airport Hilton is close to the airport with free shuttle leaving as early as 5:30am. This might be a bit tight for your 6 or 7am flight departures but overall it was fast and on time. I almost overslept my flight and the hotel staff got me checked out and on the shuttle in no time. Hotel was quiet and had a nice restaurant with basic food and drinks with a great sunset. Perfect for the weary traveller looking for basic comfort and convenience. Prices were a little high for what you get but it is in Switzerland after all.
Comment from Hotel Management
Jul 28, 2015 by Matthias Bindig, Hotel Management
Dear rob, Thank you very much for your visit at the Hilton Zurich Airport. We do appreciate your time taken to post your feedback. We are delighted that you generally enjoyed your stay but we do regret that we could not fully meet your expectations concerning schedule of our complementary shuttle bus service. Your comments have been shared with our shuttle bus operator for analysis. We hope to have the pleasure of welcoming you back again soon to the Hilton Zurich Airport. Best regards, Sandra Meinicke, Director of Operations
5 out of 5
Recommended
for Everyone
by A verified traveler from piacenza

comodo vicino all'aeroporto

Posted Jul 13, 2015
Pros: posizione e comodita'
albergo all'altezza degli hilton comodo servizio navetta anche di sabato
Comment from Hotel Management
Jul 22, 2015 by Matthias Bindig, Hotel Management
Dear gabriele, Thank you very much for your visit at the Hilton Zurich Airport. We do appreciate your feedback. We are delighted that you generally enjoyed your visit and hope to have the pleasure of welcoming you back again soon. Best regards, Sandra Meinicke, Director of Operations
4 out of 5
Recommended
for Everyone
by A verified traveler from UK

easy access from ZRH airport

Posted Jun 21, 2015
Pros: Reception staff - extremely polite and efficient
Cons: carpets in rooms felt a little 'tacky'
However, bear in mind the buses run every 20 iminutes on a first come first served basis and if you are not pushy, late comers will take the seats and you are left behind!
Comment from Hotel Management
Jun 23, 2015 by Sandra Meinicke, Hotel Management
Dear traveller, Thank you very much for your visit at the Hilton Zurich Airport and your comments on Expedia. We appreciate your feedback. Your nice evaluation about our Front Desk team has been gladly shared with them. It is great and very motivating to receive such nice comments from our guests. Your comment about the carpets has been noted and we regularly check the condition of our carpets. We regret the inconvenience regarding our complimentary first-come-first-serve shuttle bus and will continue to monitor the situation and adapt the schedule if need be. Thanks for having brought this to our attention. We hope to have the pleasure of welcoming you back again soon to the Hilton Zurich Airport and thank you very much for being our guest. Best regards, Sandra Meinicke, Director of Operations
4 out of 5
Recommended
for Everyone
by A verified traveler from ---

gutes Hotel in Flughafennähe

Posted May 30, 2015
Eine Stunde habe ich auf das Zimmer gewartet, obwohl ich meine frühe Ankunft angekündigt hatte. Ea hat sehr lange gedauert, bis der Koffer aus der Aufbewahrung geholt war. Dadurch hatte ich den Shuttle verpaßt, den ich eigentlich nehmen wollte. Dadurch habe ich den Zug am Flughafen verpaßt. Tagsüber habe ich wenig Zeit im Hotel verbracht. Da ich Vegetarierin bin, habe ich um eine Reduktion des Büffetpreises gebeten. Das ist allgemein üblich. Da hat man nur von 39 auf 31 CHF geändert.
5 out of 5
Recommended
for Everyone
by A verified traveler

Excellent locwtion

Posted May 24, 2015
Pros: Convenient airport location but also convenient to city centre
Location: There is nothing to do within walking distance but the exciting airport mall is s 4 minute shuttle away
Excellent locwtion convenient to the airport. Regular shuttles to and from airport where you can easily take train to the city center. Hotel rooms and public area is well maintained Satisfactory to even the most finicky travelere
Comment from Hotel Management
May 27, 2015 by Sandra Meinicke, Hotel Management
Dear riccardino, Thank you very much for your stay at the Hilton Zurich Airport and your nice comment on Expedia. We appreciate your feedback. We are delighted that you enjoyed your stay . Your nice evaluation has been gladly shared with our team. Thank you very much. We hope to have the pleasure of welcoming you back again soon to the Hilton Zurich Airport. Best regards, Sandra Meinicke, Director of Operations
3 out of 5
Recommended
for Business Travelers
by kopel from NYC

Beware of the bath/shower

Posted May 19, 2015 on Hotels
No value for your money. Over expensive with rooms from the 60th
5 out of 5
Recommended
for Getaway With Friends
by Harriet

This traveler left a rating score only Posted May 13, 2015 on Hotels