Ratings based on 1,204 Verified Reviews

4.3 out of 5
91% of guests recommend
4.5 Room cleanliness
4.4 Service & staff
4.2 Room comfort
4.2 Hotel condition
Expedia Verified Reviews
5 out of 5
Recommended
for Everyone
by A verified traveler from Texas

Modern Hotel

Posted Jul 8, 2017
Pros: Location.
Location: Not much to do in Zurich. Take a day trip out of town to see what you expect Switzerland to look like.
The hotel is an easy walk from the Zurich train station. It is modern with several eating options easily in walking distance. The hotel is clean and the staff very accommodating. Zurich old town is a short walk.
Comment from Hotel Management
Jul 16, 2017 by Andrei Kochergin Guest Relations, Hotel Management
Dear Tracy, Thank you very much for your kind words, it motivates us a lot when we read the comments as yours. We hope to welcome you again in our hotel. Best wishes,
3 out of 5
Recommended
for Everyone
by A verified traveler from New York

good for business trip

Posted Jun 16, 2017
Pros: good location, not far from the center of the city. helpful staff.
Cons: n/a
Location: this hotel is good for business travelers; walking distance to restaurants and shopping area
this hotel is good for business travelers. good "3 stars" facility.
Comment from Hotel Management
Jul 14, 2017 by Sawas, Hotel Management
Dear Serge Thank you for the review of our hotel! We are glad that you enjoyed your stay in general and that you pointed out our helpfull staff and the very good location. We hope to see you again very soon. Best regards, Sawas Simeonidis Front Office Manager Sincerely,.
4 out of 5
Recommended
for Everyone
by A verified traveler from Sydney Australia

Nice hotel near main station and old town

Posted Jun 5, 2017
The staff at this hotel are amazing. Great service, breakfast was delicious, rooms clean but a little outdated. Everything you need for your stay in Zurich you will find at this hotel.
Comment from Hotel Management
Jun 20, 2017 by Andrei Kochergin, Hotel Management
Dear Magy, Thank you very much for your pleasant feedback, you motivate us a lot. We are looking forward to welcome you again in our hotel. Best wishes, Andrei Kochergin Guest Relations On behalf of Sawas Simeonidis (Front Office Manager)
5 out of 5
Recommended
for Everyone
by A verified traveler

Posted May 30, 2017
Great location but quiet. Friendly staff and clean room.
Comment from Hotel Management
Jun 1, 2017 by sawas, Hotel Management
Dear Guest, Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon. Sincerely, Sawas Simeonidis Front Office Manager
5 out of 5
Recommended
for Everyone
by A verified traveler from Toronto

Amazing stay. Staff are so kind and friendly.

Posted May 21, 2017
Pros: Spacious room, very clean, kind staff, great location, quiet spot, accessible and close to train station.
Cons: Room could be updated with more powerful a/c.
Location: So close to train station (5 mins walking distance). Quiet location. Walking distance to central downtown of Zurich.
Loved our stay at the hotel. As soon as we arrived, staff were so kind and even upgraded our room so the extra space was much appreciated! We loved the complimentary apple cider and apples :) Just a very caring hotel in a great spot that is close to train station, and bus terminal - walking distance. Quiet as well. Only thing is that room was a little warm even with full a/c on and room was slightly dated but I liked the old charm! Will definitely be back here again :)
Comment from Hotel Management
May 22, 2017 by Georgios-Christos Freris Guest Relations , Hotel Management
Dear Mrs. Christie It makes us truly happy to read, that you were fully satisfied during your stay in Zurich. It is always a pleasure to receive such a lovely and honest feedback. Greetings from sunny Zurich, Georgios-Christos Freris Guest Relations On behalf of Sawas Simeonidis (Front Office Manager)
5 out of 5
Recommended
for Everyone
by A verified traveler from Canada

Very nice hotel

Posted May 4, 2017
Pros: Close to train station, restaurants, shops
Location: Train Station, shops and restaurants
Hotel Continental Zurich MGallery by Sofitel is a very nice hotel, centrally located near train station, shops and restaurants.
Comment from Hotel Management
May 5, 2017 by Georgios-Christos Freris Guest Relations , Hotel Management
Dear Caren Thank you very much for you positive and detailed review. It makes us truly happy to read, that you were fully satisfied during your stay in Zurich. We wish you a very nice weekend. Greetings from sunny Zurich,
4 out of 5
by A verified traveler

Posted Apr 28, 2017 on Hotels
Comment from Hotel Management
May 2, 2017
Dear Guest, Thank you very much for your positive feedback. Greetings from Zurich, Georgios-Christos Freris Guest Relations On behalf of Sawas Simeonidis (Front Office Manager)
4 out of 5
by A verified traveler

Great location and nice room

Posted Apr 24, 2017 on Hotels
Great location and just walk to Zurich train station
Comment from Hotel Management
Apr 26, 2017
Dear Guest, I would like to thank you for your pleasant feedback. It is always a pleasure to receive such friendly comments like yours. See you hopefully soon around. Best regards, Georgios-Christos Freris Guest Relations On behalf of Sawas Simeonidis (Front Office Manager)
4 out of 5
Recommended
for Everyone
by A verified traveler

Nice hotel for the cost.

Posted Apr 21, 2017
I would recommend the hotel based off of their accommodations and price. They were very accommodating allowing us to check in early after a long flight. This was extremely nice of them which created a satisfied customer who will continue to use their services in the future if the time arises. Thank you!
Comment from Hotel Management
Apr 24, 2017 by Georgios-Christos Freris Guest Relations , Hotel Management
Dear Guest It was our pleasure to have you staying with us. Thank you so much for your time and effort to share your satisfaction of our services on Expedia. This is the best reward we can get and I will certainly forward your compliments to our team. Greetings from sunny Zurich, Georgios-Christos Freris Guest Relations On behalf of Sawas Simeonidis (Front Office Manager)
5 out of 5
by Samuel

Posted Apr 18, 2017 on Hotels
Friendly personnel breakfast was great, right next to old town and canal. Need to upgrade to the larger room category, you get FREE wet bar. Beds were extremely comfortable we had a king don't get the twin get the king for roominess. You can't go wrong with this property, I'm a travel agent.
Comment from Hotel Management
Apr 20, 2017
Dear Mr. Samuel It is the greatest motivation for all of our team to receive such a feedback like yours, thanks a million for this. I am glad to see that you have had a nice stay and It will be a real pleasure for all our team to welcome you back and offer the best of our service! Greetings from sunny Zurich, Georgios-Christos Freris Guest Relations On behalf of Sawas Simeonidis (Front Office Manager)