Ratings based on 262 Verified Reviews

4.5 out of 5
93% of guests recommend
4.7 Room cleanliness
4.6 Service & staff
4.5 Room comfort
4.4 Hotel condition
Expedia Verified Reviews
5 out of 5
Recommended
for Everyone
by A verified traveler from Tel Aviv, Israel

Posted Sep 21, 2017
Great sevice, staff went out of their way to make my stay comfortable. Room was nice and had all the amenities I needed. Will definitally come back again when in Zurich.
2 out of 5
by A verified traveler

mixed experience

Posted Aug 26, 2017
Overall good location and very good hotel. But shower curtain had mold and while most of the staff was great, early morning checkout person was uncorporative. First he lied that hotel didn't sell the train tickets to airport, but when we told him that staff previous evening told us that we could buy our tickets from hotel, he changed his stance that we can buy tickets after 7AM and it was 6:55AM. When we told him that we will wait 5 minutes for that, he relented. Didn't even acknowledge the issue about the mold on shower curtain.
Comment from Hotel Management
Sep 6, 2017 by Maxel Zeschmar, Chef de Réception, Hotel Management
Dear "Sunny" First of all I would like to thank you very much for taking your time to share your impressions with us. I am very happy to read that you could enjoy our central location in the heart of Zurich. On the other hand I am very sorry for the incovenience caused by the mold on the shower curtains and for the unpleasant check out experience. This does truly not show our standard and I would like to express my sincerest apologies! I carefully looked into this situation and the point you raised has been noted for appropriate action with the persons involved to avoid a repetition. I hope that you will give us a second chance and we will have the chance to welcome you soon back with us. In the meantime, I wish you all the best!
5 out of 5
Recommended
for Everyone
by A verified traveler

Posted Aug 26, 2017
We stayed at the hotel at the front end of a Rhine River cruise. Nice hotel with a great location..
Comment from Hotel Management
Sep 7, 2017 by Maxel, Hotel Management
Dear guest Thank you very much for your feedback! I am happy to see that you enjoyed your time with us! We would be happy to welcome you soon back at the Hotel Glaernischhof Zurich. In the meantime all the best for you! Best regards Maxel Zeschmar Chef de Réception
5 out of 5
Recommended
for Everyone
by A verified traveler from providence, ri

Posted Aug 21, 2017
Absolutely flawless. most comfortable beds ever experienced in switzerland (and we've been coming here all my life) the fitness gym is professional grade and the corner room was stunning. the staff was accommodating and friendly.
Comment from Hotel Management
Sep 7, 2017 by Maxel, Hotel Management
Dear Boris Many thanks for your great review regarding your recent stay with us! I am very happy to read that you had a pleasant night`s sleep in our beds and that you could enjoy the access to Luxor Fitness Club . We would be happy to welcome you soon back at the Hotel Glaernischhof Zurich. In the meantime all the best for you! Best regards Maxel Zeschmar Chef de Réception
5 out of 5
Recommended
for Everyone
by A verified traveler from Melbourne

Convenient location and great hotel

Posted Jul 14, 2017
We can't ask for more. We are thoroughly satisfied. If you are planning a trip to Zurich try them we highly recommend them.
Comment from Hotel Management
Sep 7, 2017 by Maxel , Hotel Management
Dear George Many thanks for your great feedback! I am pleased to read that you had a pleasant overall experience during your last visit with us! Hopefully we will welcome you soon back with us! Best regards Maxel Zeschmar Chef de Réception
5 out of 5
Recommended
for Everyone
by A verified traveler from New York

Zurich vacation

Posted Jul 9, 2017
Pros: very nice location, breakfast included, staff just perfect
Cons: this is a country of cheese, so I would recommend to have more cheese in the bar and for the breakfast.
Location: Location is great, close to everything, just 5-15 min to walk
Everything was excellent, location is just perfect, close to everything, people are very friendly and nice.
Comment from Hotel Management
Sep 7, 2017 by Maxel , Hotel Management
Dear Helen Many thanks for your great feedback! I am pleased to read that you had a wonderful stay at the Hotel Glaernischhof Zuerich and I gladly shared your kind words with our entire team! Hopefully we will welcome you soon back with us! Best regards Maxel Zeschmar Chef de Réception
5 out of 5
by Ajay

Perfect

Posted Jun 14, 2017 on Hotels
It was an excellent stay
5 out of 5
by Bryce

Hard to beat.

Posted Jun 6, 2017 on Hotels
Wonderful hotel with fantastic service, could not be happier with this choice!
2 out of 5
by Thomas

Not for the price I paid!

Posted Jun 4, 2017 on Hotels
Room - furniture was very dirty with dust and people's hair all over the chair (fabric has not been vacuumed for a long time). Breakfast- there was no butter, I asked but the lady just walked away without an answer, so I didn't get my butter. Lastly- I had to pay more taxes when I checked out..... Hotel.com informed? .... can't believe it's Switzerland!
5 out of 5
Recommended
for Everyone
by A verified traveler from GH

A charming & wonderful hotel

Posted Jun 3, 2017
From the moment you step into the hotel, you experience the genuine warm Swiss hospitality. The location is far enough from central Zurich to let you escape the usual noise and bustle. Yet it's close enough that all you needed to was jump onto the tram and you're there in no more than 10 mins. The best part is the closeness to the beautiful River Limmat. Excellent for quiet walks.