Ratings based on 207 Verified Reviews

4.7 out of 5
81% of guests recommend
4.8 Room cleanliness
4.8 Service & staff
4.5 Room comfort
4.7 Hotel condition
Expedia Verified Reviews
5 out of 5
Recommended
for Everyone
by A verified traveler from Chitown

Fantastic headquarters with courteous staff.

Posted Jan 28, 2018
A great hotel that offers everything the visitor could want. Good breakfast and other food places for throughout the day. Location is excellent at the head of Bahnhofstrasse. Train station across the street. Double and triple-glazed windows seal out any noise. Staff and concierge excellent. Nice bathrooms and good room size. Highly recommended.
Comment from Hotel Management
Jan 30, 2018 by Markus Steiner Sicles - Guest Relation Manager, Hotel Management
Dear Guest I would like to thank you for sharing your kind words with us and for choosing the HOTEL SCHWEIZERHOF ZÜRICH as your residence. Your comment fills us with great delight. It’s a pleasure to read your message and see that you enjoyed your visit and most of all, that you were very pleased with our Concierge service and sound isolation. We are always happy to welcome you back and if there is anything you require to make your next stay more comfortable, we are pleased to assist you. Best wishes from Zurich Markus Steiner Sicles Guest Relation Manager
5 out of 5
by A verified traveler

Good Quality Hotel and Service

Posted Jan 22, 2018
Have stayed here a few times. It is consistently good. Service is professional and location is very central.
Comment from Hotel Management
Jan 25, 2018 by Markus Steiner Sicles - Guest Relation Manager, Hotel Management
Dear Guest Thank you very much for being our repeated guest and for sharing your kind words with us. We are happy to know that after multiple visits, you still enjoy our hospitality and location. It would be a pleasure to continue being your home in Zurich and if there is anything we can do, to make your next visit more comfortable, we are happy to be of assistants. Best wishes from Zurich Markus Steiner Sicles Guest Relation Manager
5 out of 5
Recommended
for Everyone
by A verified traveler from Bristol

Great hotel with a great location.

Posted Jan 20, 2018
Very friendly staff. The face cloth and orange juice on arrival was a nice touch. However the bed was too small. Fantastic breakfast. Lots of fresh fruit and a great omelette.
Comment from Hotel Management
Jan 23, 2018 by Markus Steiner Sicles - Guest Relation Manager, Hotel Management
Dear Guest I would like to extend my gratitude for sharing your wonderful compliment with us and for choosing the HOTEL SCHWEIZERHOF ZÜRICH during your visit to Switzerland. It is a pleasure to read your message and understand that you had a great experience with us. Most of all, we are happy to know that you enjoyed your breakfast and our friendliness. It would be a delight to welcome you back soon and if you have any desires or questions, we are happy to assist you. Best regards Markus Steiner Sicles Guest Relation Manager
5 out of 5
Recommended
for Everyone
by A verified traveler

Great hotel, great location Great staff

Posted Jan 6, 2018
We arrived earlier than the stated checkin time. Rooms were ready for us to use. Can’t fault the rooms. We stayed during NYE - received complimentary champagne. Overall great stay and would stay again
Comment from Hotel Management
Jan 16, 2018 by Markus Steiner Sicles - Guest Relation Manager, Hotel Management
Dear Guest Thank you so much for being our Guest during New Year’s Eve and for sharing your great feedback with us. We are very happy to read that you had a great experience with us and you enjoyed your complimentary New Year’s Champagne in your room. I will gladly share your nice compliments with our team, thank you very much. It would be a pleasure to welcome you back soon and if there is anything we can do to make your next stay more memorable, we are happy to help you. Best wishes Markus Steiner Sicles Guest Relation Manager
5 out of 5
Recommended
for Everyone
by A verified traveler from Brisbane, Australia

Ideal location

Posted Jan 2, 2018
Great location opposite the main rail station and major tram stop at front door, easy walk to Museum. Very close to quality shopping. The rooms are a good size with quality toiletries which is nice. Ceres would stay there again.
Comment from Hotel Management
Jan 16, 2018 by Markus Steiner Sicles - Guest Relation Manager, Hotel Management
Dear Guest Thank you very much for staying at the HOTEL SCHWEIZERHOF ZÜRICH and for sharing your great feedback with us. We are very pleased to read your comment and see that you enjoyed your time in our hotel. Most of all, we are very happy to see, that our location and the size of our rooms were at your satisfaction. It would be a pleasure to welcome you back soon and if there is anything we can do to provide you with a more memorable stay, we are happy to assist you. Best regard from Zurich Markus Steiner Sicles Guest Relation Manager
5 out of 5
Recommended
for Everyone
by A verified traveler

Posted Dec 11, 2017
You won’t be disappointed. Great location. Recently remodeled rooms with classic furnishings.
Comment from Hotel Management
Dec 18, 2017 by Markus Steiner Sicles - Guest Relation Manager, Hotel Management
Dear Guest Thank you so much for sharing your wonderful words with us and for staying in our hotel in Zurich. I am very happy to see that you enjoyed our renovated rooms, that you were content with our location and most of all, I am very happy to read that you had a wonderful experience with us. Your opinion is very valuable to us and should you have any suggestion of improvement or special requests for your next visit, we are happy to be of assistants. Best wishes from Switzerland Markus Steiner Sicles Guest Relation Manager
5 out of 5
Recommended
for Everyone
by A verified traveler

Posted Dec 11, 2017
Quick check-in, professional staff, clean rooms, nice breakfast, and centrally located hotel. We had a great experience and would highly recommend it.
Comment from Hotel Management
Dec 18, 2017 by Markus Steiner Sicles - Guest Relation Manager, Hotel Management
Dear Guest I would like to thank you for sharing your great feedback with us and for choosing our hotel as your residence. We are very happy to read your comment and see that you had a great experience with us. Most of all to see that you were content with the professionalism of our staff, fills us with great joy. We are always happy to welcome you back and should you have any suggestions for improvement, we are grateful to obtain this. Best wishes from Zurich Markus Steiner Sicles Guest Relation Manager
5 out of 5
Recommended
for Everyone
by A verified traveler from UAE

Excellent hotel in great location

Posted Dec 4, 2017
Pros: The staff was very good at anticipating guest's needs and requests.
Cons: No faults found with this hotel.
Location: Very well situated in the downtown. Close to museums, old town, shopping, and the Bahnhof.
Overall, one of my best hotel experiences ever! The breakfast was fantastic, both food and setting. Rene and his staff were very accommodating!
Comment from Hotel Management
Dec 6, 2017 by Markus Steiner Sicles - Guest Relation Manager, Hotel Management
Dear Mr Jack Many thanks for taking the time to compose such a wonderful feedback and for choosing our hotel as your residence in Zurich. I am very happy to read that you enjoyed your stay in the HOTEL SCHWEIZERHOF ZÜRICH and most of all, we are delighted to know that you were content with our breakfast, as well as with our staff. To welcome you back would be a great delight and should you have any special desires or questions, we are happy to assist you. Best wishes Markus Steiner Sicles Guest Relation Manager
4 out of 5
Recommended
for Everyone
by A verified traveler from tel aviv

Posted Dec 3, 2017
The bed is not up to the standards of the hotel. It was cranking amd making noises. Noisy cleaning staff near my room all day long.
Comment from Hotel Management
Dec 7, 2017 by Markus Steiner Sicles - Guest Relation Manager, Hotel Management
Dear Mr C I would like to extend my gratitude for sharing your honest feedback with us and for staying in our hotel in Zurich. We have discussed your feedback today in our regular morning meeting and our Housekeeping Manager will take care of these. I am very sorry for the inconvenience. We would be very happy to greet you back soon and should you have any special desires or questions, feel free to contact us at any time. Best wishes Markus Steiner Sicles Guest Relation Manager
4 out of 5
Recommended
for Everyone
by A verified traveler from Costa Rica

Zúrich

Posted Nov 17, 2017
This hotel is very well located .train station.shopping .rest.... the staff is very polite and helpful.
Comment from Hotel Management
Nov 17, 2017 by Markus Steiner Sicles - Guest Relation Manager, Hotel Management
Dear Guest Thank you very much for sharing your wonderful feedback online and for staying at our hotel in Zurich. We are very pleased to read that you had a very enjoyable time in our hotel. Most of all, that you enjoyed our location and the helpfulness of our staff. To greet you back would be a great delight and if you have any special desires or questions, we are happy to assist you. Warm regards Markus Steiner Sicles Guest Relation Manager