Ratings based on 1,846 Verified Reviews

4.3 out of 5
88% of guests recommend
4.6 Room cleanliness
4.3 Service & staff
4.3 Room comfort
4.4 Hotel condition
Expedia Verified Reviews
5 out of 5
Recommended
for Everyone
by A verified traveler from England

Good hotel for airport & close to train station

Posted Apr 25, 2017
Pros: Free airport shuttle for guests. Spacious modern bedrooms, good location, computers to use downstairs, good breakfast buffet
Cons: There was limited food choice for vegans and vegetarians for hot food at breakfast, but otherwise was very good
Location: Close to airport, close to Balsberg train station so easy for public transport to the rest of Zurich
I selected the Movenpick because it's convenient for the airport as I had to fly back to London the next day and it's within a few minutes walk from Kloten Balsberg train station, so very easy to get trains to the centre of Zurich and other areas. This hotel is very modern and trendy and the breakfast was excellent, included in my room rate and a buffet, so I didn't need to eat anything until much later on in the day! My room was a spacious double, with Nespresso coffee machine and good size bathroom, very quiet and comfortable. I didn't bring my laptop, so was pleased that there are computers to use for guests downstairs by reception. There isn't a swimming pool or spa here, but they do have a gym. Staff were all very friendly and helpful. Yes the food and drinks are expensive here, as with most four or five star hotels in Zurich, so having breakfast included in your room rate is worth it. The only disappointment was that the bar closed at 1.00am and was very busy that evening with guests, a big group of them who were friends of mine also staying in the hotel, but unlike hotels in Germany who are often willing to serve until a bit later if it's busy, they insisted on closing and we were all made to get last orders at 12.30. There was also an issue with a hotel system upgrade that evening and we were unable to charge anything to our room bills, they only accepted cash or credit cards. Food stopped serving at 11pm at the bar.
5 out of 5
Recommended
for Everyone
by A verified traveler from Washington, DC

Convenient to airport and city

Posted Apr 23, 2017
Pros: Beautiful design, comfortable beds, top-notch service--just classic Swiss high-quality service and hospitality. Never disappoints.
Location: Easy transfer to/from airport, but equally important for us, easy access to the S-bahn (commuter rail) directly into the main station/heart of Zurich.
Excellent top-notch service, convenience, proximity to the city: all that we could want in a hotel for our last night in Switzerland before flying home.
Comment from Hotel Management
Apr 27, 2017 by L.Kukla, Hotel Management
Dear Chris First of all we thank you very much for such a nice and positive feedback. We are glad to hear that you enjoyed your stay with us. We are delighted to read that our location is a convenient factor to choose our hotel. Moreover it is nice that you have appreciated our room quality and the service of our staff during your stay. We will be happy to welcome you back soon in the Mövenpick Hotel Zürich Airport. Best regards, L.Kukla, Sales Coordinator.
4 out of 5
Recommended
for Everyone
by A verified traveler from new jersey

Close to airport

Posted Apr 20, 2017
Breakfast not included and buffet was $33 per person. Very expensive. Also there was a $25 over night parking fee which they waved because I complained I wasn't told about it. Overall the hotel was very nice. But I did not like the fact about breakfast not include it
Comment from Hotel Management
Apr 27, 2017 by L.Kukla, Hotel Management
Dear cathy Thank you for having taken the time to share your impression about your stay in the Mövenpick Hotel Zürich Airport. We are delighted to read that you general enjoyed your stay with us. Referring your comment about the prices; we do apologize that you were not comfortable with our prices but our prices are very competitive to our local competitors, with a very good value for money. We are motivate to keep the best quality of our food with traditional Swiss fare and regional qualitative products to satisfied our guests. We do also offer a smaller breakfast a la carte for a lower price, maybe this would be a good choice for your next stay? Or you can book a room rate included breakfast, do not hesitate to contact our reservation department for recommendations. Nevertheless, we would appreciate to convince you of all of our services during your next stay in Zurich. Best regard, L.Kukla, Sales Coordinator.
4 out of 5
Recommended
for Everyone
by A verified traveler from Trinidad & Tobago

Very convenient and close to the airport.

Posted Apr 19, 2017
Pros: The convenience being very close to the airport with a timely shuttle service
Cons: The air condition
Location: You have a big shopping centre at the airport where you can get any and everything. Convenience of the train station at the airport.
Very good and timely shuttle service which we used every day of our 5 day stay. The room was very clean and comfortable except for the a/c.
Comment from Hotel Management
Apr 27, 2017 by L.Kukla, Hotel Management
Dear vidya At first we hope that you had a pleasant trip back home. It is nice that you have chosen the Mövenpick Hotel Zürich Airport. Thank you for sharing your thoughts and pictures with us. We are very pleased to read that you are satisfied with our service and quality and that you have appreciated our location next to the airport. Moreover, we regret that you had an unpleasant experience regarding the room temperature. We know that the temperature in a hotel room is a very sensitive thing and it depends on each individual guest. Please do not hesitate to contact our reception directly to find a solution on the spot. Nevertheless, we are looking forward to your next visit. Best regards, L.Kukla, Sales Coordinator
5 out of 5
Recommended
for Everyone
by A verified traveler from Canada

Fabulous stay! Friendly helpful staff. Clean!

Posted Apr 18, 2017
Excellent hotel and staff! One of the best we have ever stated in!! No complaints whatsoever.
Comment from Hotel Management
Apr 27, 2017 by L.Kukla, Hotel Management
Dear Greg Thank you very much for staying with us at Mövenpick Hotel Zürich Airport. We are delighted that you enjoyed your stay and are happy to read about your nice feedback. Such comments are very motivating and we have gladly shared your nice input with our team. We do hope to have the pleasure of welcoming you back again soon with us. Best regards, L.Kukla, Sales Coordinator.
5 out of 5
Recommended
for Everyone
by A verified traveler from Park City, UT

Excellent hotel close to airport with free shuttle

Posted Mar 22, 2017
Rooms are big ! Good in hotel restaurant choices. Staff is friendly although check in process was somewhat tedious.
Comment from Hotel Management
Mar 24, 2017 by Lena Kukla, Hotel Management
Dear Werner, thank you very much for staying with us at Mövenpick Hotel Zürich Airport. We are glad you enjoyed your stay with us and that you were satisfied with our room size, our variety of restaurants and the friendliness of our staff during your stay. We hope you had a safe trip back home and we would be delighted to welcome you back again in the near future. Kind regards, L.Kukla, Sales Coordinator
4 out of 5
Recommended
for Everyone
by A verified traveler

Posted Feb 28, 2017
The hotel is only 5 minutes away from the airport and a free shuttle services helps to get to the airport or from the airport to the hotel. Quick check in. Clean and comfortable rooms. The rooms are also quite even the hotel is close to the airport.
Comment from Hotel Management
Mar 8, 2017 by lena.kukla@movenpick.com, Hotel Management
Dear Guest Thank you very much for staying with us at Mövenpick Hotel Zürich Airport. We are glad you enjoyed your stay with us and that you were satisfied with our services. Moreover, it is nice to read that you will keep our room quality, our location and our free shuttle service in good memories. We hope you had a safe trip back and we would be delighted to welcome you back again in the near future. Kind regards Lena Kukla Sales Coordinator
5 out of 5
Recommended
for Everyone
by A verified traveler

Great hotel close to the airport.

Posted Feb 26, 2017
I stayed here for a day while recovering from a transatlantic trip. This is a good hotel from which to explore Zurich. The hotel shuttle quickly takes you to and from the airport where you can catch the 10 minute or so ride into Zurich. There a good stores for buying groceries, coffee, etc. in the airport. The staff here was extremely helpful. They made things really easy for a very tired traveler. The room was clean, modern, and very pleasant.
Comment from Hotel Management
Feb 27, 2017 by Lena Kukla, Hotel Management
Dear Guest, Thank you very much for your stay at our hotel and your very nice comment via expedia.com. We are delighted that you enjoyed your stay and have gladly shared your nice input with our team. Moreover, it is nice to read that our location is a convenient factor to choose our hotel. Such comments are very motivating and encouraging. Thank you very much. We do hope to have the pleasure of welcoming you back again soon to the Mövenpick Hotel Zürich Airport. Best regards, L.Kukla, Sales Coordinator.
4 out of 5
Recommended
for Everyone
by A verified traveler

Great location for short stay

Posted Feb 21, 2017
Hotel location is great for a short layover in Zurich. Front desk staff were exceptionally helpful. Needs more dining in options
Comment from Hotel Management
Feb 27, 2017 by Lena Kukla, Hotel Management
Dear Noah, first of all we would like to thank you for your comment via expedia.com and your stay at the Mövenpick Hotel Zürich Airport. We are delighted to read that you were satisfied with our location and the friendliness of our staff during you stay. We look forward to welcoming you back soon. Best regards, L.Kukla, Sales Coordinator.
5 out of 5
Recommended
for Everyone
by A verified traveler from London

Posted Feb 20, 2017
Pros: Close to airport, good value and quality.
Cons: If arriving on a busy or delayed flight late at night in school holidays the shuttle bus is too small so you have to take a taxi for 20CHF
Very good for a late or early flight although for 2 adults and one child, there is only a a 2 queen beds option, no extra single or rollaway bed.
Comment from Hotel Management
Feb 27, 2017 by Lena Kukla, Hotel Management
Dear Anon, thank you very much for staying with us at the Mövenpick Hotel Zürich Airport. We are glad you enjoyed your stay with us and that you were satisfied with our services. We hope you had a safe trip back and we would be delighted to welcome you back again in the near future. Kind regards, L.Kukla, Sales Coordi