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Neues Schloss Privat Hotel Zurich, Autograph Collection

Photo gallery for Neues Schloss Privat Hotel Zurich, Autograph Collection

Exterior
Superior Room, 1 King Bed, Non Smoking, Balcony | Premium bedding, minibar, in-room safe, desk
Junior Suite, 1 Bedroom, Non Smoking, Balcony | Premium bedding, minibar, in-room safe, desk
Junior Suite, 1 Bedroom, Non Smoking, Balcony | Premium bedding, minibar, in-room safe, desk
Suite, 1 Bedroom, Non Smoking, Terrace | Premium bedding, minibar, in-room safe, desk

Overview of Neues Schloss Privat Hotel Zurich, Autograph Collection

Neues Schloss Privat Hotel Zurich, Autograph Collection

5.0 star property

8.4/10 Very Good

Popular amenities

  • Free WiFi
  • Pet friendly
  • Air conditioning
  • Restaurant
  • Breakfast available
  • Business services
Map
Stockerstrasse 17, Zürich, ZH, 8002

Explore the area

  • Popular LocationBahnhofstrasse6 min walk
  • Popular LocationZürich Opera House13 min walk
  • Popular LocationETH Zurich11 min drive
  • AirportZürich (ZRH)24 min drive

Room options

About this area

Zürich

Neues Schloss Privat Hotel Zurich, Autograph Collection is located in Zürich Center, a neighborhood in Zürich, and is near a train station and near the beach. Tonhalle Zurich and FIFA World Football Museum are cultural highlights, and some of the area's notable landmarks include Buerkliplatz and Paradeplatz. Urania Observatory and Kulturama Museum of Mankind are also worth visiting. Discover the area's water adventures with sailing, boat tours, and swimming nearby, or enjoy the great outdoors with hiking/biking trails.

What's nearby

  • Tonhalle Zurich - 2 min walk
  • Zurich Aviary - 6 min walk
  • Bahnhofstrasse - 6 min walk
  • Zürich Opera House - 13 min walk
  • ETH Zurich - 11 min drive

Getting around

  • Stockerstrasse Tram Stop - 4 min walk
  • Zürich Limmatquai Station - 15 min walk
  • Zurich Airport (ZRH) - 24 min drive

Restaurants

  • Silberkugel - 2 min walk
  • Yooji's - 2 min walk
  • Palavrion - 3 min walk
  • Ona Poké - 4 min walk
  • Heidi & Tell Co. - 4 min walk

About this property

Neues Schloss Privat Hotel Zurich, Autograph Collection

5-star luxury hotel revitalized in 2021 and located in Zürich Center
Located close to Tonhalle Zurich and Buerkliplatz, Neues Schloss Privat Hotel Zurich, Autograph Collection provides dry cleaning/laundry services, a bar, and conference space. The onsite restaurant, Castellan´s, features Mediterranean cuisine. Guests can connect to free in-room WiFi.
Other perks include:
  • Buffet breakfast (surcharge), valet parking (surcharge), and concierge services
  • Tour/ticket assistance, a front desk safe, and luggage storage
  • Smoke-free premises, a 24-hour front desk, and free newspapers
  • Guest reviews say good things about the helpful staff, overall condition, and walkable location
Room features
All 57 rooms feature comforts such as premium bedding and air conditioning, as well as perks like separate sitting areas and bathrobes. Guests reviews say good things about the comfortable rooms at the property.
Extra conveniences in all rooms include:
  • Hypo-allergenic bedding and free cribs/infant beds
  • Bathrooms with free toiletries and hair dryers
  • Wardrobes/closets, separate sitting areas, and mini fridges

Languages

English, German

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
Sheets and towels are washed at 60°C/140°F or hotter
Follows standard cleaning and disinfection practices of Commitment to Clean (Marriott)
Follows industry cleaning and disinfection practices of COVID-19 Guidelines (CDC), COVID-19 Guidelines (WHO), and Ecolab (3rd party expert - Global)

Social distancing

Contactless check-out
Cashless transactions are available for all charges at the property
Guest accommodations are accessible via mobile device
Contactless room service is available

Safety measures

Temperature checks available for guests
Masks and gloves available
Hand sanitizer provided
Enhanced food service safety measures are in place
This information is provided by our partners.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 25+ Mbps
  • Available in some public areas: Free WiFi

Parking and transportation

  • Valet parking on site (CHF 45 per day)
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Buffet breakfast available for a fee daily 7:00 AM–10:30 AM: CHF 42 per person
  • 1 restaurant
  • 1 bar
  • Room service available

Restaurants on site

  • Castellan´s

Family friendly

  • Free cribs/infant beds
  • Mini-fridge

Conveniences

  • Elevator
  • Free newspapers in lobby
  • Front-desk safe

Guest services

  • 24-hour front desk
  • Concierge services
  • Daily housekeeping
  • Dry cleaning service
  • Luggage storage
  • Multilingual staff
  • Tour/ticket assistance

Business services

  • Conference space (409 square feet)
  • Meeting room

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices in meeting rooms
  • Elevator
  • Grab bar near toilet
  • Height-adjustable showerhead
  • In-room accessibility (select rooms)
  • Lever door handles
  • Low-height counter and sink
  • Low-height door lock
  • Low-height electrical outlets in bathroom
  • Low-height view port in door
  • Raised toilet seat
  • Roll-in shower (select rooms)
  • Visual fire alarm
  • Wheelchair-accessible business center
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible van parking

More

  • Renovated entire property - November 2021
  • Smoke-free property

Room amenities

Bedroom

  • Air conditioning
  • Bed sheets
  • Free cribs/infant beds
  • Heating
  • Hypo-allergenic bedding
  • Premium bedding

Bathroom

  • Bathrobes
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Soap
  • Toilet paper
  • Towels

Entertainment

  • Flat-screen TV

Food and drink

  • Coffee/tea maker
  • Mini-fridge
  • Minibar

More

  • Connecting rooms available
  • Desk
  • Iron/ironing board (on request)
  • Mobile key entry
  • Safe
  • Separate sitting area
  • Slippers

Similar properties

See similar properties

Policies

Check-in

Check-in from 3:00 PM - anytime

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of CHF 50 per pet, per stay
Service animals are welcome, and are exempt from fees
Specific rooms only, restrictions apply; pet-friendly rooms can be requested by contacting the property at the number on the booking confirmation

Children and extra beds

Children are welcome
1 child, up to the age of 6 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are available for CHF 70.0 per night
Free cribs are available on request at the property

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property:

  • A tax is imposed by the city: CHF 2.50 per person, per night

We have included all charges provided to us by the property.

Optional extras

  • Fee for buffet breakfast: CHF 42 per person (approximately)
  • Valet parking fee: CHF 45 per day
  • Pet fee: CHF 50 per pet, per stay
  • Service animals are exempt from fees
  • Rollaway bed fee: CHF 70.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Be prepared: check the latest COVID-19 travel requirements and measures in place for this destination before you travel.
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation

National rating

Hotelstars Union assigns an official star rating for properties in Switzerland. This property is rated 4 stars.

Property is also known as

Hotel Neues Schloss Zürich
Neues Hotel Zürich
Neues Schloss Hotel Zürich
Neues Schloss Zürich
Neues Schloss Zürich Hotel
Schloss Zürich
Sheraton Schloss Hotel Zürich
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Zürich Schloss
Sheraton Zürich Neues Schloss Zurich
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zürich Sheraton
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Sheraton Zurich
Sheraton Neues Schloss Hotel
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Neues Schloss Privat Hotel Zurich, Autograph Collection Hotel
Neues Schloss Privat Hotel Zurich, Autograph Collection Zürich

Frequently asked questions

Is Neues Schloss Privat Hotel Zurich, Autograph Collection pet-friendly?

Yes, pets are allowed at this property. There's a fee of CHF 50 per pet, per stay. Service animals are exempt from fees.

How much does it cost to stay at Neues Schloss Privat Hotel Zurich, Autograph Collection?

As of Jan 27, 2023, prices found for a 1-night stay for 2 adults at Neues Schloss Privat Hotel Zurich, Autograph Collection on Feb 23, 2023 start from $364.36, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

How much is parking at Neues Schloss Privat Hotel Zurich, Autograph Collection?

Valet parking is available for CHF 45 per day.

What time is check-in at Neues Schloss Privat Hotel Zurich, Autograph Collection?

Check-in is from 3:00 PM - anytime.

What time is check-out at Neues Schloss Privat Hotel Zurich, Autograph Collection?

Check-out is at noon.

Where is Neues Schloss Privat Hotel Zurich, Autograph Collection located?

Located in Zürich Center, this luxury hotel is within a 10-minute walk of Tonhalle Zurich, FIFA World Football Museum, and Buerkliplatz. Bahnhofstrasse and Paradeplatz are also within 10 minutes. Stockerstrasse Tram Stop and Rentenanstalt Tram Stop are within a 5-minute walk.

Can I cancel my reservation for free at Neues Schloss Privat Hotel Zurich, Autograph Collection and receive a full refund?

Yes, Neues Schloss Privat Hotel Zurich, Autograph Collection offers free cancellation on select room rates, because flexibility matters! Please refer to Neues Schloss Privat Hotel Zurich, Autograph Collection cancellation policy on our site for more details about any exclusions or requirements.

Reviews

8.4

Very Good

Rating 10 - Excellent. 154 out of 335 reviews" "
" "10 - Excellent 46%
Rating 8 - Good. 126 out of 335 reviews" "
" "8 - Good 38%
Rating 6 - Okay. 38 out of 335 reviews" "
" "6 - Okay 11%
Rating 4 - Poor. 13 out of 335 reviews" "
" "4 - Poor 4%
Rating 2 - Terrible. 4 out of 335 reviews" "
" "2 - Terrible 1%

9.0/10

Cleanliness

8.8/10

Staff & service

8.2/10

Amenities

8.6/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

10/10 Excellent

Matias

Stayed 3 nights in Sep 2022

10/10 Excellent

Ali

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Located in the heart of Zurich downtown and next to the lake. Very clean and comfortable beds. I would stay there next time for sure
Stayed 1 night in Jul 2022

8/10 Good

Ade, New York

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
good hotel
Stayed 2 nights in Jun 2022

8/10 Good

Sharon

Traveled with partner, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This was a great location, near the lake. The people working at the hotel were great. I recommend it.
Stayed 4 nights in May 2022

4/10 Poor

abdulrahman

Traveled with group
Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
about the A/C in the room is very bad and not change for me the room he keep me in same room and not give me anything to make me happy.
Stayed 1 night in Mar 2022

8/10 Good

Luciano

Business traveler
Liked: Staff & service, room comfort
Disliked: Cleanliness
Stayed 5 nights in Sep 2020

10/10 Excellent

Michelle

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great Service!
Booked a one night stay-cation and used the room during the day as part of a bachelorette celebration. The staff went over and above in providing extra refreshments for the celebration and was very accommodating to my requests.
Stayed 1 night in Jul 2020

10/10 Excellent

Ali

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Feb 2020

6/10 Okay

Hillary

Liked: Cleanliness, staff & service, property conditions & facilities
Disliked: Room comfort
Nice service but rooms need help
The bathroom was so small my husband literally couldn’t use the facilities without very awkward positioning. The air was broken and we couldn’t adjust the heat down, which made it impossible to sleep at night, and since it was below freezing at night, was too cold to open the window to cool down the room. Employees are excellent though.
Stayed 2 nights in Feb 2020

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 3 nights in Jan 2020