Ratings based on 133 Verified Reviews

4.0 out of 5
86% of guests recommend
4.4 Room cleanliness
4.3 Service & staff
3.7 Room comfort
4.1 Hotel condition
Expedia Verified Reviews
4 out of 5
by A verified traveler

Comfortable hotel close to the railway station

Posted Nov 1, 2016 on Hotels
Everything was wonderful except for noisy crowds on the street below our windows on the weekend.
Comment from Hotel Management
Nov 28, 2016 by General Manager, Hotel Management
Dear Guest Many thanks for your comment. We are glade that you enjoyed your stay with us. Hope to see you again. Best wishes Ramona Brand, Front Desk Manager
3 out of 5
Recommended
for Everyone
by A verified traveler

Posted Aug 3, 2016
Reasonable price. A bit hot during early evening when sunlight comes into the room.
Comment from Hotel Management
by Ramona Brand, Hotel Management
Dear Guest Thank you very much for sharing your experience with us. We are looking forward to welcome you again in our Sorell Hotel Krone. Best wishes Ramona Brand
4 out of 5
by Suresh H

My experience at Sorell Hotel Krone

Posted Jun 26, 2016 on Hotels
Hotel was well located, near to train station and shopping alleys. Nice eateries around there. Some areas of service could be better like drinking water in the room, tea/coffee packets in the room, fan or airconditioner in the room as I was there during summer.
Comment from Hotel Management
Jul 25, 2016 by Nietlispach, Hotel Management
Dear Suresh Many thanks for your feedback and good ideas to improve our service. It is always helpful for us to receive different impressions from our guest and we will do our upmost to update our standards. We are looking forward to re-welcome you again in Winterthur. Sunny regards from the whole Team Ramona Brand
5 out of 5
Recommended
for Everyone
by A verified traveler

Posted Nov 29, 2015
Pros: excellent location and excellent breakfast. cleanliness.
Location: very near the train station and city center. easy public transportation to and from the Zurich airport.
very satisfactory for the price. definitely recommendable. nice atmosphere of a boutique hotel.
Comment from Hotel Management
Feb 24, 2016 by Ramona Brand, Hotel Management
Dear Guest Thank you very much for your Feedback. We would like to apologize for our late Response. Your experiance will help us to to improve our Service and Standard. We are looking forward to re-welcome you again in our Hotel Best wishes Ramona Brand and Team Krone
5 out of 5
by Joseph from Tarpon Springs, Florida

Excellent visit!

Posted Sep 19, 2015 on Hotels
Very attentive and helpful staff.
Comment from Hotel Management
Apr 30, 2016 by Nietlispach, Hotel Management
Dear Guest Thank you very much for kind feedback. We would like to apologize for our late Response and inform you that we are starting to renovate our rooms. It would be nice to welcome you again in Winterthur. Best wishes Ramona Brand and Team Krone
5 out of 5
by Nabeel from united arab emirates

it is your home

Posted Aug 19, 2015 on Hotels
Fantastic and marvellous
Comment from Hotel Management
Oct 31, 2015 by Nietlispach, Hotel Management
Dear Guest. WOW, thanks for your great Feedback, we hope we see you again. Kind regards from the Hotel Krone.
4 out of 5
by Jacek from TOKYO

Hot summer, even hotter room

Posted Aug 2, 2015 on Hotels
Middle of summer, temp. In the ranges of 35 degrees celcius and no airconditioning in the room? It was tough sleeping, even with windows wide open. Other than that the refreshing tea they serve at reception is delicious. I must have drunk 2 liters.
Comment from Hotel Management
Oct 10, 2015 by Nietlispach, Hotel Management
Dear Jacek Thank you very much for your sincere feedback. This year we are experiencing an exceptional summer. This leads to warmer days, and unfortunately to warm nights as well. In order to provide for you a pleasant room temperature we have equipped all our rooms with top range fans. The charm of the building is enhanced by the bridge between new and old, and as a landmarked historical building we cannot simply install air conditioning. It is a drawn-out process and it cannot be achieved in a couple of month. We assure you that arrangements have been made. We appreciate your time and are looking forward to welcome your at the Krone again.
2 out of 5
by Aditya from USA

Some Up's But a lot of Down's!!!

Posted Jul 28, 2015 on Hotels
Hotel location was very central. Now for the critical aspects. No air conditioning in the Hotel. Coming from US, where even Minnesota and Alaska have air conditioning, to expect a hotel in Zurich not to have air conditioning when the mercury is in the 90's is hard to expect. We had to sleep with the windows open and with the downtownish location of the hotel, with tons of bars and disco's in the neighborhood, there was a lot of noise. All in all, could not get proper sleep while there. Decent breakfast, good wifi and staff but unfortunately will not recommend staying here.
Comment from Hotel Management
Oct 10, 2015 by Nietlispach, Hotel Management
Dear Aditya Thank you very much for time and stay. This year we are experiencing an exceptional summer. This leads to warmer days, and unfortunately to warm nights as well. In order to provide for you a pleasant room temperature we have equipped all our rooms with top range fans. The charm of the building is enhanced by the bridge between new and old, and as a landmarked historical building we cannot simply install air conditioning. We looking forward to welcome you again at the Krone we do our best for make your staycomfortable
5 out of 5
by John from Houston

Great boutique hotel.

Posted Jul 18, 2015 on Hotels
Two night business trip. Very nice, well located hotel.
Comment from Hotel Management
Oct 10, 2015 by Nietlispach, Hotel Management
Dear John Thank you very much for your lovely Feedback and your time. We do all the time our best to make your stay perfectly We appreciate your time and are looking forward to welcome your at the Krone again.
4 out of 5
Recommended
for Everyone
by A verified traveler from Miami, FL

Nice hotel in Winthertur in center of the city

Posted Jul 2, 2015
Cons: Morning service at breakfast (excellent service in the evening, but in the AM we were greated with "breakfast is only until 10 AM, and it was 9.40!)
We stay one night in our way to St Gallen. We had 2 rooms (very clean). Breakfast was good.
Comment from Hotel Management
Aug 6, 2015 by marcia, Hotel Management
Good day Thank you so much for your time and lovely Feedback. We hope to see you again. sunny regards marcia