Ratings based on 958 Verified Reviews

4.2 out of 5
95% of guests recommend
4.5 Room cleanliness
4.2 Service & staff
4.1 Room comfort
4.3 Hotel condition
Expedia Verified Reviews
5 out of 5
Recommended
for Everyone
by A verified traveler from Markham Canada

Very nice hotel

Posted Apr 25, 2017
Pros: Location, very clean and good price.
Cons: I often take an early flight and miss the breakfast, it would be nice if it started earlier
Location: Bahnhofstrasse, visit the Zeughauskeller for dinner, always a great experience.
Have stayed here many times and always a great experience.
5 out of 5
Recommended
for Everyone
by A verified traveler

Wonderful hotel with great location and staff

Posted Apr 24, 2017
Wonderful hotel with great location and friendly staff
5 out of 5
Recommended
for Everyone
by A verified traveler

Posted Apr 19, 2017
Charming hotel with friendly helpful staff. Great location. Highly recommend.
5 out of 5
Recommended
for Everyone
by A verified traveler from Connecticut

Great location and accommodations.

Posted Apr 5, 2017
Pros: The location, the room size, the cleanliness, the breakfast.
Location: It's very close to many restaurants and bars as well as the main train station, so access to activities is easy.
The staff was friendly, the facilities were clean, and breakfast was good. The location is just a 5 minute walk to the Zürich main train station and close to many restaurants and bars.
5 out of 5
Recommended
for Everyone
by A verified traveler from California

We'll be back!

Posted Mar 18, 2017
This hotel is a fantastic find for multiple reasons. The hotel is located in Old Town just a short walkable distance from the train station. It's on a side street away from traffic noise and very quiet. Breakfast is included and it was wonderful. Finally, the staff was fantastic and friendly, making restaurant reservations, helping us with train times, and holding our bags after checkout while we took a tour of Zurich. We heartily recommend it!
Comment from Hotel Management
Mar 24, 2017 by Sorell Hotel Rütli, Hotel Management
Dear Melanie Many thanks for taking the time to give some feedback. We would like to thank you for the good comments that we were able to receive. We are glad to hear that you were satisfied with our hotel. We are doing our utmost to continually improve our service. Your feedback helps us to check standards and to adapt these if need be. Best wishes from Zurich Lisa Marie Süssdorf Reception
5 out of 5
Recommended
for Everyone
by A verified traveler from Israel

A great hotel!

Posted Mar 5, 2017
Wonderful surprise at the heart of Zurich. We chose this hotel primarily for its amazing location, 30 seconds from the river, 2 minutes from the central train station, 4 minutes from Altstadt. We were welcomed warmily, very quickly checked in to large room (mind you, we booked a 2 person regular room....), considering the tiny ones offered in other hotels: very clean and pretty, modernized big bathroom, Nesspresso coffee machine and some more. The breakfast offered a great variety of food and drinks, all aesthetically served, again, not what you expect from a small hotel. Overall: definitely a great value for money and highly recommended!
Comment from Hotel Management
Mar 24, 2017 by Sorell Hotel Rütli, Hotel Management
Dear Orit Many thanks for your feedback. We would like to thank you for the good comments that we were able to receive. We are glad to hear that you were satisfied with our hotel. We look forward to welcoming you again as our guest soon. Best regrads from Zurich Lisa Marie Süssdorf Reception
5 out of 5
Recommended
for Everyone
by A verified traveler

Posted Feb 16, 2017
Nice, small hotel just a couple of blocks off the Limmat River and a short walk to Zurich HB rail station. Enjoy a walk through Zurich's old town.
Comment from Hotel Management
Feb 20, 2017 by Sorell Hotel Rütli, Hotel Management
Dear Guest, Many thanks for your feedback. We would like to thank you for the good comments that we were able to receive. We look forward to welcoming you again as our guest soon. Best regards from Zurich, Lisa Marie Süssdorf, Reception
5 out of 5
by Maureen

Great location

Posted Feb 14, 2017 on Hotels
Spacious room in great location - close to main train station and in old town near restauarants and shopping. Excellent breakfast and friendly staff.
5 out of 5
Recommended
for Everyone
by A verified traveler from Melbourne, Australia

nice hotel close to old town

Posted Jan 30, 2017
Pros: Close to everything we needed
Cons: Dooners were very thick; could do with alternate thinner bed covers but apart from that all good.
Location: Restaurants/bars, old town, new town, railway/trams
Only stayed 2 nights ... hotel is on the edge of Zurich old town; very close to lots of good bars and restaurants and the railway station. Also close to modern Zurich area (just over river). Walked around for a a day just prior to flying home. Very nice city.
Comment from Hotel Management
Feb 20, 2017 by Sorell Hotel Rütli, Hotel Management
Dear Guest, Many thanks for taking the time to give some feedback. We are very glad to hear that you had an enjoyable stay. We look forward to welcoming you again as our guest soon. Best regards from Zurich Lisa Marie Süssdorf, Reception
4 out of 5
by A verified traveler

Peaceful hotel well situated

Posted Jan 20, 2017 on Hotels
Good points - the hotel was very quiet and peaceful, which is surprising for a central city location. Front desk was helpful. Bed was very very hard but I like that - most people will not. Breakfast was plentiful with good choices but the only hot food was limited to the same scrambled/boiled eggs and sausages every day. Bad points, I stayed 4 nights but the sheets were never changed, the toiletries were never replaced and you only get the complementary water on day one. I would stay there again as it is well situated for what I need and it is so quiet.
Comment from Hotel Management
Mar 24, 2017 by Martina, Hotel Management
Dear Guest Many thanks for taking the time to give some feedback. We would like to thank you for the good comments that we were able to receive. We are very glad to hear that you had an enjoyable stay. We look forward to welcoming you again as our guest soon. Best wishes SOrell Hotel Rütli Lisa Marie Süssdorf Reception