Ratings based on 875 Verified Reviews

4.1 out of 5
90% of guests recommend
4.3 Room cleanliness
4.3 Service & staff
4.0 Room comfort
4.1 Hotel condition
Expedia Verified Reviews
5 out of 5
Recommended
for Everyone
by A verified traveler

Posted Sep 16, 2017
The room is clean, location is good, and there is an Asian food restaurant adjacent to the hotel.
5 out of 5
Recommended
for Everyone
by A verified traveler from NYC

Great stay

Posted Sep 13, 2017
Perfect location half way between the train station and the lake. The staff was friendly and attentive. Full breakfast spread. Older building but newly renovated rooms, with new amenities.
5 out of 5
Recommended
for Everyone
by A verified traveler from Los Angeles, California

Nice hotel in good location

Posted Sep 5, 2017
Close to the train station right off the Bahnhofstrasse. Our room was a decent size with a large bathroom. Breakfast was excellent.
3 out of 5
Recommended
for Everyone
by A verified traveler from Rancho Santa Fe, CA>

Central Location

Posted Sep 4, 2017
Pros: Close proximity to everything. Oh, and the absolutely best and oldest Vegetarian restaurant in the World. Hiltl! Amazing! This alone made staying at
Cons: Probably just a more updated property.
Location: Quite near train station, canals, museums, restaurants.
The Sorell in Zurich was nice enough. It ticked off all the needs of a traveler. Close proximity to train station. Near museums and Lake Zurich. The staff was kind and helpful. The rooms were maintained and served our needs. We stayed in Zurich the last 2 days of our 3 week vacation, which had been spent doing a river cruise down The Rhine, with the last 8 days traveling through Switzerland. We mostly stayed in smaller towns or cities, and Zurich is very busy. So I think we were ready to head on home. Not sure if we would choose Sorell again, but I think mostly because we like to stay in small quiet, off the beaten path type places.
4 out of 5
Recommended
for Everyone
by A verified traveler

Fantastic location and staff

Posted Sep 3, 2017
The location is very central, absolutely the highlight. The staff is very nice and helpful. The room was clean, comfortable and good value for the price especially for Zurich standards.
5 out of 5
Recommended
for Everyone
by A verified traveler from Montreal

Excellent hotel near Zurich central station

Posted Sep 2, 2017
Pros: Wondeful location, only 5 min walk away from Zurich central station. Multiple room amenties, including safety box, slippers and tablet.
Location: Walk along canal, shopping, convenient public transportation by tram and train
I have only stayed one night in this hotel but everything was excellent. The hotel is only 5 min away by walk from Zurich central station. Right next to the shopping area and 10 min away by walk to the canal. The hotel environment is nice and quiet. The room is very clean and dainty, with multiple room amenities, such as safety box, slippers, tablet. The hotel staff are friendly and speak good English. Overall, it's all great. If I go back to Zurich again, I will definitely choose to stay here again.
4 out of 5
Recommended
for Families
by A verified traveler from Phoenix, AZ USA

Our Stay

Posted Aug 24, 2017
Location: The hotel is excellently located. We chose this hotel because of the location, even though it was a little costly.
The front desk staff were very helpful. The rooms are great. bed is very comfortable. The only drawback is the hotel has a lot of their stuff (like things that guests can consume (with charge)) on top of the table. It made us very difficult to keep our stuff on the table. It became difficult while checking out to ensure that we have picked all our stuff from the table. Complimentary breakfast is excellent.
Comment from Hotel Management
Aug 31, 2017 by paparis, Hotel Management
Thanks for staying with us. We appreciate your feedback!
4 out of 5
Recommended
for Everyone
by A verified traveler

Good location and good with the basics

Posted Aug 23, 2017
Pros: Location.
Location: Central location near the major attractions.
All the basics were there. Good location. Good staff. Clean rooms. Good wifi. Lack of parking was the main downside.
Comment from Hotel Management
Aug 31, 2017 by paparis, Hotel Management
Thanks for staying with us. We appreciate your feedback!
4 out of 5
Recommended
for Everyone
by A verified traveler from Vancouver, Canada

Nice hotel, close to everything

Posted Aug 23, 2017
Pros: Location, room, staff and breakfast
Mother & daughter trip. Loved the location of this hotel.
Comment from Hotel Management
Aug 31, 2017 by paparis, Hotel Management
Thanks for staying with us. We appreciate your feedback!
4 out of 5
Recommended
for Everyone
by A verified traveler from Washington, DC

Very Pleased...

Posted Jul 9, 2017
Very nice, clean, comfortable hotel room, situated in a well located Zurich neighborhood. Easy access to the Lammat River front, with charming winding streets and excellent shopping & eating opportunities The double room we had was spacious & very quiet, considering it was above a busy city street (We were on the 4th floor). We are staying again in a week & I look forward to it.
Comment from Hotel Management
Aug 31, 2017 by paparis, Hotel Management
Thanks for staying with us. We appreciate your feedback!