Suite, 1 Double Bed | Hypo-allergenic bedding, minibar, in-room safe, individually decorated
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Reviews of First Inn Zwickau

First Inn Zwickau
Am Kornmarkt 9, Zwickau, SN

Reviews

8.8

Excellent

Rating 10 - Excellent. 140 out of 308 reviews" "
Rating 8 - Good. 138 out of 308 reviews" "
Rating 6 - Okay. 22 out of 308 reviews" "
Rating 4 - Poor. 7 out of 308 reviews" "
Rating 2 - Terrible. 1 out of 308 reviews" "

9.0/10

Cleanliness

8.8/10

Staff & service

9.0/10

Amenities

8.8/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

10/10 Excellent

Kirk

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2023

10/10 Excellent

Nicole

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jul 2023

8/10 Good

Gill, DOWNHAM MARKET

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Friendly, helpful staff. Clean room. Hot water for bath. Good breakfast.
Stayed 1 night in Jun 2022
Response from Claudia Matzewitzki on Aug 15, 2022
Dear Gill, thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon. Sincerely Claudia Matzewitzki reception

8/10 Good

Angie

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Recommend
A very nice hotel, comfortable and had a pillow menu. I thought €18 for breakfast was a bit much but they had good options including cooked eggs. Good location close to restaurants and shopping. snacks available all the time. Restaurant available.
Stayed 2 nights in Aug 2021

8/10 Good

Hendrik

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
First place for business in the city centre
Very clean and central hotel. Ideal for business, friendly welcome.
Stayed 1 night in Jul 2021
Response from Claudia Matzewitzki on Aug 10, 2021
Dear Hendrik, thank you for you lovely words. We hope you come back soon. Kind regards from Zwickau Claudia Matzewitzki Reception

10/10 Excellent

Michaela

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jun 2021

8/10 Good

Hendrik

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2020

8/10 Good

Jennifer

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jan 2020
Response from Sebastian Groß, Reception on Feb 20, 2020
Lieber Gast, vielen Dank für die gute Bewertung, die Sie unserem Hotel gegeben haben. Wir freuen uns, dass Ihnen der Aufenthalt bei uns gefallen hat und hoffen, Sie bald wieder bei uns begrüßen zu dürfen! Mit freundlichen Grüßen

10/10 Excellent

Jakub, Praha, CZE

Business traveler, Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice and clean room with very accommodating staff.
Stayed 1 night in Dec 2019
Response from Michelle Keil, Sales on Dec 9, 2019
Dear Jakub, thank you for your feedback. Come in and instantly feel at home is our intention. See you next time Greetings

10/10 Excellent

Rafal

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice stay
Great Hotel. Friendly staff. Tasty breakfast. City centre location
Stayed 1 night in Jul 2019
Response from Sebastian Groß, Reception on Sep 3, 2019
Dear guest, thank you for your great review. We are glad, that you had such a great stay and hope you will visit us again. Kind regards

8/10 Good

Charity, Minneapolis

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great location, convenient parking. Largest bathroom of any on my trip to Norway and Germany, by far. They obviously cater to businesses and events. We enjoyed our stay very much.
Stayed 1 night in Jun 2019
Response from Sebastian Groß, Reception on Jun 29, 2019
Dear guest, thank you so much for your review of our hotel. I am pleased to hear you enjoyed your stay with us. It's something our staff takes great pride in, so we value your feedback. We hope you will visit us again. Sincerely, Sebastian Groß, Reception

10/10 Excellent

Phil

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
First Inn is a First Choice
Great hotel, very clean and well equipped rooms. The food was excellent especially the breakfast, you are spoilt for choice.
Stayed 2 nights in Apr 2019
Response from Sebastian Groß on Apr 26, 2019
Dear Guest, Thank you for the good rating you have given our hotel. We are pleased that you enjoyed your stay with us and hope to welcome you back soon! Yours sincerely, Sebastian Gross Reception, First Inn Zwickau

8/10 Good

Daniel

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Business trip Zwickau
Good quality for average price
Stayed 1 night in Mar 2019
Response from Sebastian Groß on Apr 26, 2019
Dear guest, thank you for taking the time to tell us your opinion about your stay with us. We hope to see you again soon! Sincerely, Sebastian Groß First Inn Zwickau

8/10 Good

Julian

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Absolutely fine.
no problems at all.
Stayed 2 nights in Feb 2019
Response from Sebastian Groß on Apr 26, 2019
Dear guest, thank you for your great review. We are glad, that you had such a great stay and hope you will visit us again. Sincerely, Sebastian Groß, First Inn Zwickau

10/10 Excellent

Daniel

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great stay as always.
Staff and hotel is amazing
Stayed 3 nights in Oct 2018
Response from Eugenia Jakob Hotelteam First Inn Zwickau on Oct 31, 2018
Dear Daniel, thank you so much for your review of our hotel. I am pleased to hear you enjoyed your stay with us. It's something our staff takes great pride in, so we value your feedback. We hope you will visit us again. Kind regards,

10/10 Excellent

sam, uk

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Lovely hotel and the rooms are very comfortable
Only a 2 night stay but it was a lovely place to stay
Stayed 2 nights in Oct 2018
Response from Eugenia Jakob Hotelteam First Inn Zwickau on Oct 31, 2018
Dear Sam, thank you for your great review. We are glad, that you had such a great stay and hope you will visit us again. Kind regards,

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good hotel for sightseeing
Good central location. Good facilities. Lovely breakfast.
Stayed 5 nights in Sep 2018
Response from Eugenia Jakob on Oct 2, 2018
Dear guest, thank you for your great review. We are glad, that you had such a nice stay and hope you will visit us again. We are especially thankful that you have highlighted our main values that we put forward every day: breakfast, good facilities and our location in the very center of Zwickau. Sincerely,

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Lovely stay in Zwickau
A great stopover on our journey from the south to the north of Germany we arrived late and the hotel had kindly arranged for the kitchen to stay open longer. We had a nice and relaxing meal on the terrace. The staff was very kind and helpful and our room was lovely, clean and spacious. No complaints at all, would return any time and can recommend this hotel to other travellers. Location is amazing too, right in the centre.
Stayed 1 night in Jul 2018
Response from Ralf Falk on Aug 14, 2018
Dear guest, thank you so much for your review of our hotel. I am pleased to hear you enjoyed your stay with us. It's something our staff takes great pride in, so we value your feedback. We hope you will visit us again. Sincerely, Ralf Falk Hotelteam First Inn Hotel Zwickau

8/10 Good

Kiran

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Response from Ralf Falk on May 21, 2018
Lieber Gast, Vielen Dank für Ihre Bewertung unseres Hotels. Es freut uns, dass Ihnen der Aufenthalt in unserem Hotel gefallen hat. Unsere Mitarbeiter freuen sich sehr über positive Bewertungen, daher wissen wir Ihr Feedback zu schätzen. Wir hoffen, Sie bald wieder bei uns begrüßen zu dürfen. Viele Grüße Ralf Falk Hotelteam First Inn Hotel Zwickau

8/10 Good

Peter

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Almost very good
Wifi is very slow. Only 2 elevators , you always have to wait long for them. Restaurant very good. Staff friendly
Stayed 1 night in Feb 2018
Response from Ralf Falk on Apr 15, 2018
Dear guest, thank you so much for your review of our hotel. I am pleased to hear you enjoyed your stay with us. It's something our staff takes great pride in, so we value your feedback. We hope you will visit us again. Sincerely, Ralf Falk, Hotelteam First Inn Hotel Zwickau

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice hotel
The hotel is located at the Christmas market and with in walking distance of the town center. Cab to train station was fast.
Stayed 1 night in Dec 2017
Response from Ralf Falk on Dec 30, 2017
Dear guest, thank you so much for your review of our hotel. I am pleased to hear you enjoyed your stay with us. It's something our staff takes great pride in, so we value your feedback. We hope you will visit us again. Sincerely, Ralf Falk Hotelteam First Inn Hotel Zwickau

10/10 Excellent

Petri

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Awesome stay in Zwickau
We were in Zwickau for a wedding and the hotel more than served the purpose. Stayed over the weekend and the service was great the whole time. Breakfast staff was extremely attending and other restaurants were very close by.
Stayed 2 nights in Jul 2017

10/10 Excellent

Dorothy, Brooklyn, NY

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good modern hotel in Zwickau
Nice hotel. We stayed on two different occasions on our trip. The first room was really nice, with a carpet and nice red and green decor, with a view.. The second time we were upgraded to an Executive room, which we didn't think was quite as nice because there was no carpet on the floor, the color tone was gray, and the overly modern lighting didn't really suit us. Also, most important, the bed was way too hard! So, go for the regular rooms.

8/10 Good

Michael

Liked: Cleanliness, staff & service, property conditions & facilities
Best option for access to Werdau
Better location than struggling for accommodtion in Werdau

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good hotel, bad internet connection.
Bad internet connection. Otherwhise very good hotel.

10/10 Excellent

Em, PA

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The best hotel in town?
Had a quiet clean room overlooking the courtyard. Bed was very comfortable with a choice of pillows. The location of the hotel is great, within walking distance of many good restaurants and bars, however the food in the hotel is also excellent. Also loved the suggested running routes to burn off all the calories even if I didn't get chance to explore them for myself on this trip. Will know for next time! The hotel is popular with business travellers, not sure how it would suit a family. Zwickau itself is a beautiful city which has preserved its medieval architecture and cobbled streets and as yet is mostly undiscovered by tourists.

10/10 Excellent

Daniel, Gloucestershire

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Fantastic Hotel
Stay there on a regular basis and never ever had a problem the staff are very friendly and hotel is always a pleasure to stay at. A******

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

10/10 Excellent

dan, england

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
holiday inn review
Fantastic hotel.

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Superb in every respect

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

8/10 Good

Jennifer, Hamlett

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Close to main train station and streetcar stops
Great stay. It was a bit noisy outside the hotel but that was expected due to location.

10/10 Excellent

chiu family

Liked: Cleanliness, staff & service, room comfort
EXCELLENCE
Excellent location near market and there are perfect staffs

8/10 Good

Holger

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Comfortable
We stayed for a weekend. Hotel room was satisfying. Staff were friendly and helpful. Breakfast buffet was great.

8/10 Good

Joachim

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Alles gut bis auf dass das Internet nicht funktionierte. Frühstück auch sehr gut.
Stayed 1 night in Dec 2023

8/10 Good

Stephan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2023

8/10 Good

Nicola

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Gutes Innenstadthotel
Gutes Innenstadthotel. Das Hotel ist zentral gelegen und gut mit dem ÖPNV zu erreichen. Die Haltestelle ist nur ca. 70m entfernt. Frühstück ist - okay.
Stayed 1 night in Aug 2023
Response from Sebastian Groß, Reception on Sep 23, 2023
Vielen Dank für Ihr Feedback! Es freut uns zu hören, dass Ihnen die zentrale Lage unseres Hotels gefallen hat und dass Sie es als gut erreichbar empfunden haben. Wir werden Ihr Feedback bezüglich des Frühstücks zur Kenntnis nehmen und sicherstellen, dass wir kontinuierlich daran arbeiten, die Qualität zu verbessern. Wir hoffen, dass Sie Ihren Aufenthalt insgesamt genossen haben und würden uns freuen, Sie in Zukunft erneut bei uns begrüßen zu dürfen.

8/10 Good

Horst

Stayed 1 night in Apr 2023

10/10 Excellent

Gerald

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Schönes Stadthotel, zentral gelegen
Schönes Hotel in zentraler Lage
Stayed 1 night in Apr 2023

10/10 Excellent

Hanne

Stayed 1 night in Mar 2023
Response from First Inn Zwickau on Apr 7, 2023
Liebe Hanne, Vielen Dank für die gute Bewertung, die Sie unserem Hotel gegeben haben. Wir freuen uns, dass Ihnen der Aufenthalt bei uns gefallen hat und hoffen, Sie bald wieder bei uns begrüßen zu dürfen! Mit freundlichen Grüßen Jonas HahnRezeption

8/10 Good

Ingo

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nettes Personal, Frühstück war okay, Betten waren bequem
Stayed 2 nights in Feb 2023
Response from Claudia Matzewitzki on Feb 17, 2023
Lieber Ingo,vielen Dank für die gute Bewertung, die Sie unserem Hotel gegeben haben. Wir freuen uns, dass Ihnen der Aufenthalt bei uns gefallen hat und hoffen, Sie bald wieder bei uns begrüßen zu dürfen!Mit freundlichen GrüßenClaudia MatzewitzkiRezeption

10/10 Excellent

Peter

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Feb 2023
Response from Claudia Matzewitzki on Feb 17, 2023
Lieber Peter,vielen Dank für die gute Bewertung, die Sie unserem Hotel gegeben haben. Wir freuen uns, dass Ihnen der Aufenthalt bei uns gefallen hat und hoffen, Sie bald wieder bei uns begrüßen zu dürfen!Mit freundlichen GrüßenClaudia MatzewitzkiRezeption

8/10 Good

Bärbel

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Dec 2022
Response from Claudia Matzewitzki on Feb 17, 2023
Liebe Baerbel,vielen Dank für die gute Bewertung, die Sie unserem Hotel gegeben haben. Wir freuen uns, dass Ihnen der Aufenthalt bei uns gefallen hat und hoffen, Sie bald wieder bei uns begrüßen zu dürfen!Mit freundlichen GrüßenClaudia MatzewitzkiRezeption

10/10 Excellent

Kerstin

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

8/10 Good

Stefanie

Business traveler
Liked: Cleanliness, staff & service, amenities
Im Bad sieht man das Alter der Unterkunft an, Fließen sind vergilbt. Es gibt eine Seifenschale ohne Seife. Der Fernsehr könnte etwas größer sein. Es sind keine Radiosender im Fernsehr hinterlegt. Frühstück war ausgezeichnet.
Stayed 2 nights in Sep 2022
Response from Claudia Matzewitzki on Oct 5, 2022
Liebe Stefanie,vielen Dank, dass Sie sich die Zeit genommen haben, uns Ihre Meinung zu Ihrem Aufenthalt bei uns mitzuteilen. Auch wenn wir es bedauern, dass Sie keine besseren Erfahrungen bei uns gemacht haben, hilft uns Ihre Beurteilung dazu zu lernen und uns zu verbessern. Wir arbeiten daran, es unseren Gästen an nichts fehlen zu lassen. Wenn Sie uns die Chance geben, Ihr Vertrauen zurück zu gewinnen, garantieren wir Ihnen, unser Bestes zu geben, damit Sie genauso gute Erfahrungen mit uns machen können, wie andere Gäste.Mit freundlichen GrüßenClaudia MatzewitzkiRezeption

10/10 Excellent

Gunter

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Mitten im Zentrum ein Hotel mit einer gediegenen Ausstattung, und nicht zu vergessen, ein super Frühstück. Fußläufig in 2 Minuten am Hauptmarkt, 2 Minuten bis zur Zentralhaltestelle der Tram und der Vogtlandbahn.
Stayed 1 night in Aug 2022
Response from Claudia Matzewitzki on Aug 29, 2022
Lieber Gunter,vielen Dank für die tolle Bewertung, die Sie unserem Hotel gegeben haben. Wir freuen uns sehr, dass Ihnen der Aufenthalt bei uns so gut gefallen hat und hoffen, Sie bald wieder bei uns begrüßen zu dürfen!Mit freundlichen GrüßenClaudia MatzewitzkiRezeption

10/10 Excellent

Janne

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Historusk
Skønt hotel i en interessant by
Stayed 1 night in Aug 2022
Response from Claudia Matzewitzki on Aug 22, 2022
Kære JanneTak for den flotte bedømmelse.Vi er meget glade for, at du følte dig så godt tilpas hos os, og vi ser frem til snart at byde dig velkommen igen.Med venlig hilsenClaudia Matzewitzki

8/10 Good

John

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Aug 2022

8/10 Good

Sophie

Liked: Cleanliness, amenities, property conditions & facilities
Stayed 1 night in Aug 2022