布鲁克斯 2 星级酒店, $61 起

“While staff were respectful, the desk manager absolutely refused to budge on a deposit fee. I understand that they have policies, but the entire conversation was purely transactional, not customer oriented. I had forgotten about the deposit fee and had spent essentially my last dollar to bring my fiance in from an 11 hour road trip. I hadn’t seen her in months. The desk manager refused to let me speak to the property manager to explain our situation, stating to either pay the deposit or cancel.……

“Not very clean. Needs serious upgrades. ”

“Clean room, friendly staff”

“Front desk staff at check in was excellent. Beds were more like full size than queen, but still comfortable. Breakfast was okay. Would stay here again ”

“Good ”

“Staffs are friendly. Room is big and clean. ”

“We were confused and when we booked online and called everything was going to the radisson, we did not know we had reservations at the derby hotel (big difference) although it’s under change and a bit confusing it was overall a good stay. The kids absolutely loved the pool! ”

“The room was well stocked and clean. ”

“I had a very disappointing experience. The hallways had a terrible smell, and my room reeked of cigarette smoke. The floors were sticky, which made the space feel unclean, and the bathrooms were also dirty. Overall, the cleanliness and maintenance were far below expectations. I would not recommend staying here. ”

“Breakfast was average. Ice bucket wasn’t emptied and cleaned so it made me wonder what else hadn’t been cleaned. ”