“The stay was quite disappointing. Upon entering our room, we found an ozone machine still left inside. After looking it up and learning that high concentrations of ozone can affect the respiratory tract, I grew concerned about the hotel's housekeeping and safety procedures.
We informed the front desk and were moved to a new room, but unexpectedly, the bedsheets there were dirty. After a long day of traveling, it was exhausting to deal with a room change, only to encounter further hygiene issues.……
“We loved staying here mainly because it was right downtown Bozeman so it was close to a lot of things, and the hotel is absolutely beautiful! One thing that stood out to us was the incredibly friendly staff. They were all so personable and helpful and made us feel right at home!”