“Very clean and modern. Receptionnist very professionel and polite. Easy check in and check out. My kids and l was very happy to be part of the Novotel family and will definetly be back soon.”
“THE GOOD: Studio was very clean and spotless. Cleaning by housekeeper was excellent.
Very good breakfast with a range of options.
Moussa and Moudur ( driver) were helpful and kindly Most staff were friendly.
Very convenient location.
NOT SO GOOD:
Unfortunately, my luggage was lost for 3 days and it would have been very helpful if the hotel offered the use of the minibus so I could check at the airport. Sadly no.
Studio was badly structured, no flow, door to bathroom only opened halfway, so……
“The cleaning staff were absolutely horrible. I had to beg for towels and cleaning products. However, the reception staff were helpful to restore some sanity. They went above and beyond to aid me during a GI illness during my trip. Kudos to them! Should fire all cleaning staff immediately. They were rude and obnoxious.”