“The room cleaning could be improved, as it did not meet expectations. Additionally, basic amenities such as toothbrushes were not provided, which was disappointing.”
“Overall Aya Resort is a beautiful place to stay in Cyprus.
I had an accident at the hotel and I found the staff to be clueless in handling the situation, I had to literally ask for help/ compensation etc. However I put this down to a lack of experience. When something happens you’d expect the hotel to go above and beyond in making it up to a guest particularly as it was their fault. I hope they learn from this, where I felt like I had to beg. It was very unbecoming.
Saying this the hotel……
“It was basic accommodation about 15 mins walk from the beach. Very close to airport 20 euros to ride in taxi to airport. Room very basic but good for overnight stay.”