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ibis Carcassonne Centre la Cité

3.0 star property
Hotel in Carcassonne with a 24-hour front desk and a bar

Choose dates to view prices

Photo gallery for ibis Carcassonne Centre la Cité

Standard Double Room, 1 Double Bed | Desk, blackout drapes, soundproofing, iron/ironing board
Courtyard
Exterior
Restaurant
Reception
Located in the heart of Carcassonne, ibis Carcassonne Centre la Cité offers a welcoming space where guests can relax with drinks at the bar or browse the library. The hotel provides free in-room WiFi and newspapers. The staff is consistently praised for their helpful service.

Reviews

8.0 out of 10
Very good

Popular amenities

  • Bar
  • 24/7 front desk
  • Housekeeping
  • Pet friendly
  • Air conditioning

Room options

Available filters for rooms
Showing 2 of 2 rooms

View all photos for Standard Double Room, 1 Double Bed

Standard Double Room, 1 Double Bed | Desk, blackout drapes, soundproofing, iron/ironing board

Standard Double Room, 1 Double Bed

9.0 out of 10
Wonderful
(10 reviews)

Highlights

Soundproofed
Air conditioning
Free cribs/infant beds
Flat-screen TV
Blackout drapes/curtains
Private bathroom
Eco-friendly toiletries
Eco-friendly cleaning supplies
  • 129 sq ft
  • Sleeps 2
  • 1 Double Bed

View all photos for Standard Twin Room, 2 Twin Beds

Desk, blackout drapes, soundproofing, iron/ironing board

Standard Twin Room, 2 Twin Beds

8.8 out of 10
Excellent
(5 reviews)

Highlights

Soundproofed
Air conditioning
Free cribs/infant beds
Flat-screen TV
Blackout drapes/curtains
Private bathroom
Eco-friendly toiletries
Eco-friendly cleaning supplies
  • 129 sq ft
  • Sleeps 2
  • 2 Twin Beds
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About the neighborhood

Map
5 Square Gambetta, Carcassonne, Aude, 11000

What's nearby

  • Pont-Neuf de Carcassonne - 3 min walk - 0.2 miles
  • Historic Fortified City of Carcassonne - 11 min walk - 0.6 miles
  • Narbonnaise Gate - 12 min walk - 0.7 miles
  • Aude Gate - 12 min walk - 0.7 miles
  • Château Comtal - 14 min walk - 0.8 miles

Getting around

  • Carcassonne Station - 12 min walk
  • Blagnac Airport (TLS) - 66 min drive

Restaurants

  • ‪Le Cathare - ‬7 min walk
  • ‪Brasserie des Platanes - ‬5 min walk
  • ‪Le Petit Moka - ‬7 min walk
  • ‪Brasserie A 4 temps - ‬6 min walk
  • ‪La Comédie - ‬6 min walk

About this property

ibis Carcassonne Centre la Cité

Hotel in the city center
A terrace, a library, and a bar are just a few of the amenities provided at ibis Carcassonne Centre la Cité. Stay connected with free in-room WiFi.
Other perks include:
  • Buffet breakfast (surcharge), luggage storage, and a computer station
  • A TV in the lobby, free newspapers, and multilingual staff
  • A 24-hour front desk, smoke-free premises, and a front-desk safe
  • Guest reviews say great things about the helpful staff
Room features
All guestrooms at ibis Carcassonne Centre la Cité offer thoughtful touches such as air conditioning, in addition to amenities like free WiFi and sound-insulated walls.
Extra amenities include:
  • Recycling, LED light bulbs, and eco-friendly cleaning products
  • Bathrooms with eco-friendly toiletries and showers
  • Flat-screen TVs with premium channels
  • Free infant beds, daily housekeeping, and electrical adapters/chargers

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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Height restrictions apply for onsite parking
  • Offsite parking available (EUR 7 per day)
  • Limited onsite parking
  • Wheelchair-accessible parking available

Food and drink

  • Daily buffet breakfast available 6:30 AM to 10:00 AM for a fee: EUR 12.90 per person
  • A bar/lounge
  • Snack bar/deli

Things to do

  • Library
  • TV in common areas

Family friendly

  • In-room crib
  • Refrigerator on request
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Luggage storage
  • Safe at front desk

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Housekeeping (daily)
  • Multilingual staff

Business services

  • Computer station

Outdoors

  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Handrails in stairways
  • Low-height electrical outlets in bathroom
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible bathroom vanity
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

More

  • 1 building
  • 3 floors
  • At least 80% lighting from LEDs
  • Biodegradable coffee stirrers available
  • Biodegradable drinking straws available
  • Comprehensive recycling policy
  • Local artist showcase
  • Locally-owned and organized tours and activities
  • No plastic coffee stirrers
  • No plastic drinking straws
  • No plastic soft drink bottles
  • No plastic water bottles
  • Reusable cups
  • Reusable tableware
  • Smoking not allowed

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Free crib

Bathroom

  • Hair dryer (on request)
  • Private bathroom
  • Shower
  • Towels provided

Entertainment

  • Flat-screen TV with premium satellite channels

Food and drink

  • Refrigerator on request

More

  • Air conditioning
  • Cleaning products are eco-friendly
  • Desk
  • Eco-friendly toiletries
  • Electrical adapters
  • Energy-saving switches in guestrooms
  • Iron/ironing board on request
  • LED lighting
  • Phone
  • Recycling
  • Soundproofed rooms
  • Water-efficient showers

Policies

Check-in

Check-in start time: 2:00 PM; Check-in end time: anytime
Minimum check-in age: 18

Check-out

Check-out before noon
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of EUR 5 per pet, per night
Service animals are welcome, and are exempt from fees

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Free cribs are available on request at the property

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • A tax is imposed by the city: EUR 2.30 per person, per night. This tax does not apply to children under 18 years of age.

We have included all charges provided to us by the property.

Optional extras

  • Fee for buffet breakfast: approximately EUR 12.90 per person
  • Nearby parking fee: EUR 7 per day (328 ft away)
  • Pet fee: EUR 5 per pet, per night
  • Service animals are exempt from fees

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards and cash
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
Cashless transactions are available
Safety features at this property include a fire extinguisher, a smoke detector, and a first aid kit

We should mention

Cash transactions at this property cannot exceed EUR 1000, due to national regulations; for further details, please contact the property using information in the booking confirmation
The photos in this description reflect the brand standard and are provided for illustrative purposes only
Parking height restrictions apply

National rating

This property has received its official star rating from the French Tourism Development Agency, ATOUT France.

Property is also known as

Ibis Carcassonne La Cite
ibis Hotel Carcassonne Centre
Accor Carcassonne Centre
Ibis Carcassonne Centre Hotel Carcassonne
ibis Carcassonne Centre Hotel
ibis Carcassonne Centre la Cité Hotel
ibis Carcassonne Centre la Cité Carcassonne
ibis Carcassonne Centre la Cité Hotel Carcassonne

Frequently asked questions

Is ibis Carcassonne Centre la Cité pet-friendly?

Yes, pets are allowed at this property. There's a fee of EUR 5 per pet, per night. Service animals are exempt from fees.

How much does it cost to stay at ibis Carcassonne Centre la Cité?

As of Nov 2, 2025, prices found for a 1-night stay for 2 adults at ibis Carcassonne Centre la Cité on Nov 17, 2025 start from $79.29, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

How much is parking at ibis Carcassonne Centre la Cité?

Limited spots are available.

What time is check-in at ibis Carcassonne Centre la Cité?

Check-in start time: 2:00 PM; Check-in end time: anytime.

What time is check-out at ibis Carcassonne Centre la Cité?

Check-out is at noon.

Where is ibis Carcassonne Centre la Cité located?

Located in the heart of Carcassonne, this hotel is steps from Raymond Chesa Leisure Park, Old Bridge, and Pont-Neuf de Carcassonne. Centre de Congrès Le Dôme and Museum of Fine Arts are also within 5 minutes. Carcassonne Station is 12 minutes by foot.

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Reviews

ibis Carcassonne Centre la Cité Reviews

8.0

Very Good

8.2

Cleanliness

8.4

Location

8.8

Staff & service

7.8

Eco-friendliness

7.8

Property conditions & facilities
Rating 10 - Excellent. 82 out of 278 reviews
Rating 8 - Good. 132 out of 278 reviews
Rating 6 - Okay. 37 out of 278 reviews
Rating 4 - Poor. 20 out of 278 reviews
Rating 2 - Terrible. 7 out of 278 reviews

Reviews

10/10 Excellent

Julie

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very friendly helpful staff
Stayed 1 night in Jun 2025

8/10 Good

Mandy

Liked: Cleanliness, staff & service
We weren’t near many restaurants or bars
Stayed 1 night in Oct 2025

8/10 Good

Craig

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Property clean and tidy. Perfect position for exploring Carcassonne and close enough to transport links
Stayed 1 night in Apr 2025

8/10 Good

DAVID

Liked: Cleanliness
Disliked: Room comfort

Good overnight stay

Well located hotel between the medieval town and the modern town,breakfast was simple , but nice.It should be noted that the bedrooms are very small,and only really suitable for a short stay.We would like to thank the exceptional staff ,who helped us by sorting out an urgent travel situation .....we very much appreciate them going the extra mile to help us ...
Stayed 2 nights in Sep 2024

8/10 Good

Honor Elizabeth

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff were friendly and attentive. We had a couple of problems with our room but everything was soon addressed. Breakfast was basic but plentiful. The hotel is centrally placed and close to the airport shuttle bus.
Stayed 2 nights in Dec 2023

8/10 Good

Richard

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Small, but Comfortable

This is a good spot to stay that is well situated between the train station (a 20-minute walk) and the Old City (a 20-minute walk). We were greeted warmly at reception and the room was clean and quiet. The A/C did not cool as well as I would have liked, but overall the room met our needs. The hotel also allowed us to leave our luggage while we explored the Old City before leaving on an afternoon train.
Room from the doorway
Small, but functional bathroom
Stayed 1 night in Sep 2022

8/10 Good

Anthony

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A really well placed hotel, with some of the most friendly and helpful staff that I've ever encountered in a hotel! Breakfast was a real surprise, a good variety on offer. I thought that the bathroom was dimly lit, and the mould marks in places were unsightly - but it all worked and was absolutely adequate. I would definitely stay here again. A fabulous Italian restaurant is a short walk away too - "La Divine Comedie".
Stayed 2 nights in Oct 2025

10/10 Excellent

Enrico

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Hotel ibis in linea con le aspettative
Stayed 1 night in Aug 2025

4/10 Poor

Celine

Liked: Cleanliness
Disliked: Property conditions & facilities, room comfort
Chasse d’eau dysfonctionnante, pas de place pour poser les affaires. Et le pire : un surmatelas épais de 4 cm en guise de couchage. Le drap s’échappe de cela plusieurs fois au cours de la nuit Le pire hôtel .
Stayed 1 night in Jun 2025

10/10 Excellent

Hugo Antonio

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Atención perfecta.

Atención perfecta.
Stayed 1 night in Jun 2025

10/10 Excellent

Kate

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location - easy walk up to the old city
Stayed 3 nights in Apr 2025

10/10 Excellent

BARBARA

Liked: Cleanliness, staff & service, property conditions & facilities
Dommage que l'hotel ne dispose pas d'un parking
Stayed 2 nights in Jun 2025

10/10 Excellent

nathalie

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Agréable séjour

Un grand merci à Tatyana et Marie pour leur gentillesse, professionalisme et aide précieuse pour nous guider dans la ville de Carcassonne
Stayed 5 nights in May 2025

10/10 Excellent

Carole

Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
Breakfast wasn’t good, the only hot food was eggs. Items not replenished. Not much fruit. Room very dark.
Stayed 4 nights in May 2025

8/10 Good

Colette

Liked: Cleanliness, staff & service, property conditions & facilities
Hôtel bien situé. Bel environnement, à côté de la Place Gambetta, magnifique parc avec fleurs et fontaine. À quinze minutes de la Cité médiévale, à cinq minutes de la Place Carnot et à dix minutes de la gare.
Stayed 3 nights in May 2025

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service
Bien ubicado.poco espaciosa la habitación,limpio.. Solo había toallones, las toallas de cara hay que pedirlas. Estacionamiento cercano
Stayed 1 night in Apr 2025

4/10 Poor

Alexandra

Liked: Cleanliness, staff & service
Aucune insonorisation on entend les portes et les gens parles
Stayed 1 night in Apr 2025

4/10 Poor

Tristan

Liked: Staff & service
Disliked: Property conditions & facilities, room comfort
Rapport qualité prix discutable seul la localisation de l'hôtel sauve l'expérience. Hôtel d'un autre âge équivalent d'un première classe.
Stayed 1 night in Mar 2025

6/10 Okay

Claudia

Liked: Cleanliness
Un hotel muy básico.
Stayed 1 night in Feb 2025

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities

Central

Hotel très bien placé en centre , parking public très proche . Bon petit déjeuner. Seul bémol , superficie de la chambre et de la salle d eau. J y retournerai pour l emplacement.
Stayed 1 night in Dec 2024

8/10 Good

Richard

Liked: Cleanliness, staff & service, property conditions & facilities

Review

The room was a little cramped. No carpet on floor. Washbasin plug would not release.
Stayed 2 nights in Dec 2024

4/10 Poor

Verified traveler

Convenable.

Séjour convenable sans plus. Ascenseur en panne, rue très fréquentée avec des klaxons jour et nuit et pour couronner le tout des gens irrespectueux qui discutent jusqu'à plus d'une heure du matin et ensuite un couple qui a oublié qu'il n'était pas tout seul jusqu'à 5h00. Malheureusement, cela l'hôtel n'est pas responsable...
Stayed 1 night in Oct 2024

4/10 Poor

Ana Maria Poullet

Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
Habitación pequeña, mal iluminada, con polvo en los rincones y moho en juntas del baño. La luz no permitía leer en la cama y menos en la pequeña mesa que quedaba oscura. Ló único bueno el desayuno.
Stayed 1 night in Oct 2024

8/10 Good

Melissa

Liked: Cleanliness, staff & service, property conditions & facilities
Good value. Thoughtful staff. Excellent breakfast.
Stayed 1 night in Sep 2024

6/10 Okay

Karsten

Liked: Cleanliness, staff & service

Leider mit defektem Fahrstuhl

Leider hat der Fahrstuhl nicht funktioniert und wir mussten unser Gepäck in die dritte Etage hoch tragen.
Stayed 1 night in Oct 2024