“The property is very clean. The staff are very courteous, professional in dealing with their customers, exert their best efforts to make their customers feel at home away from home. We will stay here again on our nest trip.”
“All staff were helpful and friendly especially Inman. It was neat that there was a 7-11 attached to it open 24 hrs. I hope the hotel proceeds with renovations to remainer of existing adjoining property.”
“The location is great but the attitude of the security personnel is horrible! We are well educated people to be treated that way he show his bad attitude! It’s so unprofessional and the vibes as a security personnel is not helping hospitality and management business at all! The properties is good but no essential toiletries!”
“Shower was broken so the water goes all over the bathroom, bidet was dirty, chair was obviously used up, bed frame is also broken. Front desk at the time of check in asked for a confirmation number even though I already gave her my Driver's License ID and she can just go ahead and check my reservation so it took me few minutes to find it on my phone coz it was off.”
“The place is tucked away off the roads so it feels isolated and away from the hustle of the surrounding streets. The check in process was easy and the staff was amazing. We ate a few times at the hotel restaurant and it was excellent. The wifi is only available near the main area and not in the rooms, the kids took full advantage of the pools, both pool areas were well maintained. We rented one of the outside areas for a family gathering. Its not a "high end" resort but its comfortable and the……
“During our stay, the region was hit by a 5.4 scale earthquake at around 10PM. All employees and guests were evacuated outside in the pool area.
After sometime, we were allowed to go back to our room.
The following morning, we were checking out and I requested for a late checkout of 2:00 PM. I said because of the earthquake, we had to adjust our sleeping hour as. I was denied because the admitting employee said they have incoming guess. But, for 500 pesos an hour, they could extend their he……