Cebu City Chalets

"The place was great"

"Very clean and professional staff. I stay here often when I’m traveling through Cebu. "

"We stayed in this hotel for 12 days. The staff recognized our „long stay“ by giving us a special gift which we appreciatef. We requested for a late check out but they could only give us an hour beyond the usual check out time. Having stayed for 12 days, we expected at least 3 hours beyond the usual check out time."

"Breakfast was fantastic, and the rooftop pool was stunning. However, the algae on the roof could use some bleaching. You can see critters crawling in the bathroom, and the air duct is dirty."

"I love the staff and the room was comfortable. I highly recommend Marco Polo. Thank you "

"I’ve stayed at this hotel several times and have never had a bad experience. The building and rooms are a bit outdated, but still comfortable overall. My main complaints are the lack of outlets for charging devices and the absence of a bidet in the room. I also feel the higher-tier rooms are overpriced for what you get. That said, the location is excellent—it’s right next to one of the biggest and nicest malls in Cebu. As for breakfast, I’d personally skip it. You can check it out and decide for yourself, but it never looked very appetizing to me, and after trying it once, we didn’t go back. One downside is the checkout process, they send someone to the room to check for smoking and moved furniture. I understand the need for this, but the way it’s handled can make guests feel uncomfortable."

"Staffs are very accomodating"

"Nice room, very clean and room service great. Very accommodating and helpful. "

"Air conditioning was quite poor"