“The hotel needs an upgrade. The paint on the ceiling in the bathroom was peeling. The tub looked stained. I also found a black bug in the bathroom when I returned from an outing . I mentioned to the front desk attendant during checkout and he said he would tell his manager. If I had to stay for more than one day, I would have went to another hotel.”
“Expedia said it was convenient to Mystic. That is wrong. The Google map directions took us down a extremely curvy long road that was a 9 out of 10 difficulty level. We were driving it at night. It took well over 30 minutes to get there. Expedia must get paid a lot of money to recommend it as convenient to Mystic.
No one was at the front desk desk when we arrived at about 8pm. There was a sign that said "Be patient, someone will return." I hollered and hollered and after about 10 minutes……
“Room was clean, staff was kind and helpful. The bed itself clean, but unfortunately deeply uncomfortable, and the pillow are mush. I was simultaneously freezing and unbelievably hot in the air conditioning. Overall not my favorite hotel, but I can only praise the staff, all of whom were exceptionally kind.”
“from the front desk check in Joshua to the female bartender the hotel staff were amazing!! we were celebrating our anniversary and everyone was so happy and friendly towards us including the visiting linemen helping out with storm”