预订查尔斯镇酒店宾馆住宿限时优惠

“After check-in, doors were open to all work areas which looked very unkempt, bed mattress was worn out . . . we both had trouble sleeping and had back aches throughout the rest of our drive, breakfast was sparse and very un-appealing so we ate breakfast elsewhere, . . . Basically the hotel didn't match anything we had read on Expedia which is why we drove out of our way to stay in a place that fit our budget. . . . our mistake.”

“Everything was clean and looked well maintained. The bathroom looked updated, the bed was comfortable. Only suggestion is to put a mirror in the main room outside of the bathroom.”

“A decent place to stay for the price. Convenient to dining options. The room was clean and well lit. Water pressure was fine. The mattresses were a bit soft for my liking. There was no hair dryer in the room. 😟 When staff cleans a room there should be a checklist of essentials they sign to indicate the room is ready. Having ear plugs supplied at the bedside should’ve been an early indicator of a noisy air conditioner. The staff is trying hard, but renovations are needed.”

“The property looked nothing like the photos online. Random people up all night walking past the window. More like an apartment/extended stay and I was definitely not aware of that. I mean I guess it’s better than sleeping outside but definitely a hell no for me! Futon (that I had no idea was even in the room cause what I booked said 2 queen beds)Covered in dog fur. Whole room smelled like dogs. Top sheet dirty. Small kitchenette missing the dishwasher but not 1 single dish. Water damage to the……

“I love hampton suites. Very roomy and well laid out. What I didn't like was the noise from the bathroom. Sounded like a water leak with a constant drip sound. I reported it and was told it was a fan making the noise. 2nd night we turned on the bathroom fan and shut the door. This worked pretty well. All in all nice stay minus the drip sound the first night. Very friendly pleasant hotel staff.”

“The room could have been cleaner. The shower and floors needed to be cleaned better than they were.”

“Great people and hotel”

“We loved staying here! The pool was fun and the hot tub was great. The popcorn and food offered at night were a complete meal for my family. We had trouble with random kids knocking on doors late at night and the staff handled it immediately! There were a lot of options at breakfast! Drury Inns are the best!!”

“The carpet was worn in spots and even missing in a spot on 3rd floor right off elevator”

“Staff was rude and didn’t inform anybody that children couldn’t check in hotel”

“Pool was cloudy and my kids got extremely sick from it. Staff said that the health department had to shut it down.”

“Didn't have free coffee in the lobby”

“Great”

“We had a very pleasant stay. We had a Studio Suite with 2 Qn beds and sofa bed. I have nothing negative to say. Hotel is at a nice and safe location; it has clean and very spacious room with full kitchen, good customer service, great breakfast buffet. Cathy, the supervisor, was very nice, helpful and accommodating. We will stay here again on our next trip to Louisville.”

“房间很久 价格也不便宜 有异味 地毯 椅子很胀”

“Clean, quiet, very nice relaxing stay”

“Favorite play to stay”

“The hotel was clean and well maintained, staff was always available and beyond kind and helpful. The location was perfect as we were right next door to our show venue! The restaurant on site is also amazing! We sat in the bar area and David was fantastic!!”