I am so disappointed that I booked through hotels.com and have prepaid the accommodation fees. But the hotel has twice charged me the accommodation fees on my credit card for second time and did not solve the problem. They even provide me a billing details with the charge of credit card. I am confused. I do not believe this hotel and hotels.com. As they did not make me feel comfortable.Bad experience.
Yi
8/10 还可以
Chia-Ju
2015 年 10 月 15 日
满意:清洁度、员工和服务、住宿条件和设施、客房舒适度
Chia-Ju
10/10 超赞
Thomas,China
2014 年 9 月 20 日
满意:清洁度、员工和服务、住宿条件和设施、客房舒适度
quiet place
some pools around the hotel, quiet place
Thomas
10/10 超赞
Thomas,China
2014 年 9 月 11 日
满意:清洁度、员工和服务、住宿条件和设施、客房舒适度
good location
very quiet environment and nearby supper market and many restaurant
Thomas
6/10 一般
Argilicia
2024 年 9 月 9 日
满意:清洁度
Argilicia
2024 年 9 月入住 1 晚
8/10 还可以
gladys
与配偶出行
2024 年 9 月 6 日
满意:清洁度、员工和服务、服务设施、住宿条件和设施
Great service, wonderful staff. Clean and roomy, free breakfast! We would stay again!
gladys
2024 年 8 月入住 1 晚
6/10 一般
Melinda
商务旅客
2024 年 9 月 6 日
满意:住宿条件和设施,清洁度
Check-in process was a breeze; but as I was unpacking in my room, the smoke alarms went off and we had to evacuate the building. This was a small inconvenience, but no big deal. My stay was nice. The social hour in the evenings was a nice bonus.
The negatives of my stay...I was there Monday - Friday and my room wasn't refreshed the whole time. I was gone for work from 5:30 am until after 6 every evening...so I know there was plenty of opportunity for them to clean my room. The hot water took a good 10-15 minutes to warm up. I had to turn on the shower water as soon as I got up, go about my other business of brushing my teeth, etc. before the water even started warming up. Also, at 10:00 my last evening there, the smoke alarms went off again. I had to get out of bed to (for the 2nd time in 4 days) evacuate the building. This time we had to stand outside a little longer when all I wanted to do was go to bed so I could be up early the next morning. This was not a great end to the week.
Melinda
2024 年 9 月入住 4 晚
6/10 一般
Jocelyn
2024 年 9 月 5 日
满意:员工和服务,清洁度
Jocelyn
2024 年 9 月入住 1 晚
10/10 超赞
Regine
与家人及幼儿出行, 与配偶出行
2024 年 8 月 30 日
满意:清洁度、员工和服务、服务设施、住宿条件和设施
Every staff member we encountered was very friendly and professional. Great hospitality and overall we had a great experience.
Regine
2024 年 8 月入住 2 晚
4/10 很差
Irene
2024 年 8 月 25 日
满意:员工和服务
不满意:住宿条件和设施,清洁度
Irene
2024 年 8 月入住 14 晚
10/10 超赞
Felicia
2024 年 8 月 21 日
满意:清洁度、员工和服务、服务设施、住宿条件和设施
The place was clean, staff friendly. I especially liked the breakfast in the morning.
Felicia
2024 年 6 月入住 2 晚
10/10 超赞
Daniel
2024 年 8 月 18 日
满意:员工和服务,清洁度
Daniel
2024 年 8 月入住 6 晚
4/10 很差
william
与配偶出行
2024 年 8 月 14 日
满意:员工和服务
不满意:服务设施
I really loved the staff- they worked hard and were pleasant to deal with.
However, the property was not in good shape.Our bathroom toilet handle had to be held down a good 10 seconds to enable a mediocre flush and the toilet was very low-about 25 - 30 inches tall. It was painful to use. The phone was partially disassembled.
Our last night there, the music from the common area was left on the entire night. We slept very little.
This was the first time we have stayed at this property or used this company. We will not be coming back.
william
2024 年 8 月入住 2 晚
10/10 超赞
Kathleen
2024 年 8 月 12 日
满意:清洁度、员工和服务、住宿条件和设施
The room was clean. The bed and pillows were comfortable. Every member of the staff was friendly, helpful, and professional. I would definitely stay here again.
Kathleen
2024 年 8 月入住 1 晚
6/10 一般
Darrius
2024 年 8 月 11 日
不满意:清洁度
Darrius
2024 年 8 月入住 1 晚
8/10 还可以
Nickie
带宠物出行, 与配偶出行
2024 年 8 月 6 日
满意:服务设施,员工和服务
My stay was nice. The rooms could use some improvement and renovations but they were over all clean. There were some questionable stains on the couch and curtains by the bed but overall I had a lovely experience. I would definitely stay here again.
Nickie
2024 年 7 月入住 7 晚
8/10 还可以
abdelaziz
与家人出行
2024 年 8 月 2 日
满意:员工和服务,清洁度
Cozy place to stay
abdelaziz
2024 年 7 月入住 4 晚
8/10 还可以
Farari
与配偶出行
2024 年 7 月 29 日
满意:清洁度、服务设施、住宿条件和设施
Nice and quiet
Farari
2024 年 7 月入住 1 晚
10/10 超赞
Lawrence
2024 年 7 月 22 日
满意:服务设施
Quiet clean staff is very helpful
Lawrence
2024 年 7 月入住 10 晚
10/10 超赞
Kristine
2024 年 7 月 17 日
Kristine
2024 年 7 月入住 1 晚
10/10 超赞
Antoine
2024 年 7 月 16 日
满意:清洁度、员工和服务、服务设施
Loved the main lobby look. Clean and contemporary. Room was average. Could stand to update bathrooms and brighten them up a bit. Additionally, the hallways were clean but the carpeting was outdated. Elevator could also be replaced with a newer model.