预订楚瓦卡酒店宾馆住宿限时优惠

“I will keep this hotel in my worst list hotels which I visited in my life ”

“Booked superior seaview room and seaview window is at toilet which is higher than normal people eye level. Double check if breakfast is included in the booking in hotels.com as the website offer two breakfast option with different price which is a bit confusing. Tried to contact hotel to confirm via booking website and official hotel email address a few time but no luck.”

“Beautiful property and great location in Stone Town. The breakfast and kitchen staff were amazing and very welcoming. However, we booked the Presidential Suite but were not given that room and were instead moved between lower category rooms. The issue was not properly acknowledged, and staff insisted all rooms were the same and similarly priced, which did not reflect what was advertised on Expedia. Overall, the stay did not match the booking, so I’d recommend confirming room types in advance.”

“Great place! Humble resort team! This place is for the people who like to decompress! ”

“This property is beautiful and breathtaking. The views and the finishes are immaculate. Everything was clean and luxurious. The food and the staff on the other hand were not. It took over an hour for our food and waters to come. The orders were totally wrong. 2/3 of us actually got sick because they did not listen to our food allergies. We waited 30 minutes for our bill to come. And then, after a small disagreement were told, we didn’t have to pay for food that we didn’t actually eat. It just……

“It felt like I was royalty in a palace. I usually stay in stone town, this was a nice break!”

“酒店位置好，性价比较高，值得推荐。”

“Everything to be honest. All the staff were smiley and courteous, what ever their role they couldn't do enough to help. The aspect of the property was amazing and having breakfast served personally on your terrace outside your room was a great touch. The mattress was very comfy and the bathrooms were large. If in the area again I would stay again, 100%.”

“The hotel was very clean and comfortable. The staff was amazing. I would definitely recommend this to others. ”

“L’appartement en lui même manque de confort, des lits beaucoup trop hauts, salle de bain qui laissent entrer le jour car pas de porte, salon inutile car pas de chaises, tables, canapé pour profiter de l’espace. Heureusement que les appartements Freddy Mercuri sont reliés au Tembo hôtel dont les infrastructures sont agréables ”

“Customer service was exceptional. The property is gorgeous, and the friendliness and professionalism of the staff is unequaled. Very enjoyable stay. We will definitely return. ”

“Property is right in the beach , great location! Amazing stay , so chilled, great team ”

“Clean, comfortable room, friendly staff, great pool, and perfect air conditioning overall, a wonderful stay!”

“Great location but old facility . Employees are friendly and helpful ”

“Love the hotel and staff, great location with superb food cooked fresh! Highly recommended ”